Four Seasons Resort Rancho Encantado Santa Fe

Housekeeping had hiccups during the stay, lowering cleanliness satisfaction.

Staff described as friendly, attentive and eager to please; they addressed issues proactively despite some shuttle/housekeeping problems.

Beautiful hillside location about 20 minutes outside Santa Fe offering peace, serenity and great mountain views.

Casita was lovely with a balcony view and in-room kiva fireplace — generally positive room quality.

Resort offers top-notch extras (in-room fireplace, shuttle, on-site restaurant); shuttle had some service hiccups.

Standard quality for this hotel tier.

Meal at Terra restaurant was one of the best of the trip — strong F&B impression.

Overall stay had strong positives (location, rooms, service, restaurant) but was notably marred by housekeeping and shuttle issues, leading to a mixed overall impression.