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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Santa Cruz · us

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

8
Excellent1,123 reviews
  1. Hotel Collection
  2. /Hotels in Santa Cruz
  3. /Holiday Inn Express Hotel & Suites Santa Cruz by IHG
ParkingSelf parking (surcharge)Secured parkingSwimming poolHeated poolAccess to nearby outdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Electric bicycle charging station, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Lift / Elevator

Location

Santa Cruz, us

Outdoor Pool and Sauna: Enjoy a relaxing swim in the outdoor pool or unwind in the sauna after a day at the beach.

Modern Rooms with Amenities: Stay in contemporary rooms with a 42-inch flat-screen TV, free Wi-Fi, microwave, and refrigerator for added convenience.

Fitness and Business Facilities: Work out in the well-equipped gym, stay productive in the 24-hour business center, and start your day with a hot continental breakfast.

Book your stay at Santa Cruz East Holiday Inn Express today for a perfect combination of comfort and convenience!

Loading rooms and rates...

Location

How to Find Us

1410 Ocean Street

Santa Cruz · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests under the age of 21 can only check in with a parent or official guardian. Please note that one car per reservation is allowed. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOLIDAY INN EXPRESS HOTEL & SUITES SANTA CRUZ BY IHG

Guest Reviews

What Guests Say

8.0

Excellent

1,123 reviews

Highlights

  • +Convenient location
  • +Good service
  • +Excellent breakfast

Could Improve

  • –Cleanliness issues
  • –Noise concerns
Cleanliness7.3

Some guests mentioned cleanliness issues, like slimy spots in the shower and cobwebs in the hallways.

Service8.3

Many reviews highlighted helpful staff and good service throughout the stay.

Location8.3

The location was convenient, close to downtown and everything needed.

Room Quality7.8

Generally comfortable rooms, but a few complaints about bed comfort and noise.

Amenities8.3

Guests appreciated amenities like the pancake maker and complimentary breakfast.

Value for Money7.8

Fair value considering the quality, although some guests felt room prices were high.

Food and Beverage8.3

Positive sentiments around breakfast offerings and cleanliness of the dining area.

Overall Experience7.8

Overall experiences were positive, with a few negative notes affecting certain categories.

Daniel

Solo Traveller · Apr 2026

8
Disliked:That most of it was under renovation and there were no luggage carts.

via Nuitee

Sara

Family With Children · Apr 2026

7
Liked:The room was renovated, very clean, and spacious. The staff were friendly and helpful.
Disliked:The breakfast was disappointing — the pancake maker was not working and the options were very limited. Also, there were no toiletry packs available (such as a shower cap and cotton swabs), which are usually expected.

via Nuitee

Romero

Extended Group · Apr 2026

10
Liked:The breakfast clean rooms amazing location
Disliked:N/A

via Nuitee

Queenie

Family With Children · Apr 2026

8

The room was spacious and clean, but the elevator appeared old, and the ceiling maintenance made access to the room inco

Liked:The room is spacious, clean, and well-organized. The staff is nice.
Disliked:The elevator looks quite old. Additionally, during our stay, there was ceiling maintenance on the floor where our room was located, making access inconvenient.

via Nuitee