San Sebastián · ES

Hotel de Londres y de Inglaterra

Name: Hotel de Londres y de Inglaterra
Address: Zubieta Kalea, 2, San Sebastián, 20007
Telephone: +34 943 44 07 70
Rating: 9.1

9.1

Exceptional6,339 reviews

Free WiFiSelf parking (surcharge)Private parkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Breakfast available (surcharge), Self parking (surcharge), Free WiFi, Air conditioning, 24-hour front desk, Restaurant

Location

San Sebastián, ES

A 4-star luxury hotel in San Sebastián facing the bay of La Concha, welcoming guests for more than 150 years. Its 166 rooms combine the architecture of a golden age (Belle Époque) with modern, comfortable finishes.

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Location

How to Find Us

Zubieta Kalea, 2

San Sebastián · ES

+34 943 44 07 70

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

License Number: HSS00001 When booking more than 4 rooms, different policies and additional supplements may apply. Please note that renovation work on the hotel's facade will be carried out from December 2025 to March 2026, and some rooms may be affected by noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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San Sebastián · ES

Hotel de Londres y de Inglaterra

9.1

Exceptional6,339 reviews

Free WiFiSelf parking (surcharge)Private parkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Breakfast available (surcharge), Self parking (surcharge), Free WiFi, Air conditioning, 24-hour front desk, Restaurant

Location

San Sebastián, ES

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

6,339 reviews

Highlights

+Excellent location (beachfront, central to old town)
+Great views and quiet rooms/terraces
+Friendly, helpful staff and excellent Concierge
+Comfortable rooms with features like double doors and terraces
+Well-maintained historic building and atmosphere
+Strong breakfast buffet praised by many

Could Improve

–Occasional cleanliness lapses on arrival (hair, stains)
–No in-house gym; external public option not up to hotel standards
–Crowded breakfast seating at times / hard to find a table
–Price perceived as inflated in peak season
–Occasional key-card issues and limited TV channel selection
–At least one report of indifferent reception staff

Cleanliness8.4

Generally well maintained and 'perfectly well maintained' in several reviews, but one guest reported an unclean bathroom at arrival (hair, spots on carpet) that was later quickly resolved.

Service9.7

Many guests praise staff, especially the Concierge and attentive service; several remarks note polite, friendly and helpful personnel. One report of indifferent reception staff is outweighed by multiple strong positives and prompt issue resolution.

Location9.8

Repeatedly described as perfect — opposite the beach, central to the old town, excellent views and beach access. Location is a standout feature across reviews.

Room Quality9.5

Rooms and terraces/balconies praised (double doors reducing corridor noise, comfortable rooms, great views); quiet and special ambiance noted by several guests.

Amenities8.5

Good bar service and in-room amenities mentioned; downsides include occasional key-card failures, lack of an in-house gym (external public option seen as inadequate) and limited TV channels for some.

Value for Money8.0

Mixed sentiment: some say 'worth every penny' while others note inflated summer pricing and specific comments that breakfast price or room rate felt high for the season.

Food and Beverage8.9

Breakfast buffet receives strong praise in many reviews, though some guests experienced difficulty finding a table; main dining room impressions are mixed with at least one disappointed report.

Overall Experience10.0

Overwhelmingly positive overall impressions: guests call stays spectacular, unforgettable, and 'one of the best hotels' with many planning to return.

Amanda

Couple · Oct 2026

Lovely hotel in many ways but car park issues caused unnecessary stress.

Liked:This is a classy hotel with a wonderful location on the beach. Housekeeping and cleaning room was exceptional. Room serviced by late morning each day. Well fitted out rooms with everything we needed. Comfortable, big beds. Food that we had was very good.

Disliked:CAR PARK!!!!! Parking instructions good on arrival and conveniently situated underground with the pedestrian entrance right outside the hotel. Promising. The exit from the car park was a completely different story - a NIGHTMARE. My husband got stuck in the car park(5 floors down with no mobile signal, all electronic and no person on hand to help).The QR code did not work at the machine. Long and VERY stressful story short - thanks to the 'kindness of strangers' a customer of the car park helped my husband to get out. I have now seen other reviews about this situation. The Hotel Londres is very expensive and if they know there is a problem, a member of staff should accompany guests to the car park to ensure smooth departure. Luckily we did not have a tight deadline but it would have been a problem if we had. STAFF -Whereas the staff were very nice, there were not enough of them and they were not very clued up eg about the car park issue or demonstrations that were causing roads to be closed. Not enough bar staff. This is not acceptable in such an expensive 4 star hotel.

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Anna

Extended Group · Oct 2026

Everything was perfect from moment we arrived to departure. Excellent place to stay!

Liked:Excellent location! Within very easy walking distance to Old Town. Beautiful beach view and gentle lull of waves and music from entertainers below was blissful! Very close to restaurants and the markets, grocery stores, bakeries - it was perfect!

Disliked:Would have liked a coffee machine in our room. The kettle was nice but would have also liked to have a cup of coffee to enjoy by the balcony in the morning.

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Kirsty

Couple · Oct 2026

An excellent spot to rest and relax during a busy holiday itinerary!

Liked:The view and location is second to none!!

Disliked:Nothing!

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Drew

Solo Traveller · Oct 2026

Loved being here just did not care for the restaurant staff and food was not very good

Liked:The location is amazing

Disliked:The restaurant staff are terrible

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Location

How to Find Us

Zubieta Kalea, 2

San Sebastián · ES

+34 943 44 07 70

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.