Name: Real InterContinental San Salvador at Metrocentro Mall by IHG
Address: Blvd. de Los Heroes, San Salvador, SS, 544, San Salvador, 544
Telephone: 503-2-2113333
Rating: 9.2

Real InterContinental San Salvador at Metrocentro Mall by IHG | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingCovered parkingSecured parkingWheelchair-accessible van parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Full-service spa, Proposal/romance packages available, Express check-out, Free WiFi, 24-hour front desk, Terrace

Location

San Salvador, SV

Luxurious Spa and Recreation

Indulge in massages, body treatments, and facials at the spa, or unwind in the 24-hour health club, outdoor pool, and sauna.

Culinary Delights

Savor Brazilian cuisine at Faisca do Brasil or opt for room service. The hotel features 3 restaurants, a coffee shop, and a bar/lounge for your dining pleasure.

Modern Comforts and Convenience

Relax in air-conditioned rooms with pillowtop beds, Egyptian cotton sheets, and LCD TVs. Stay connected with complimentary Wi-Fi and enjoy deep soaking bathtubs in private bathrooms.

Experience all this and more at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel. Book now to enjoy a memorable stay!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

187 reviews

Highlights

+Spacious rooms
+Great location
+Friendly staff

Could Improve

–Cleanliness issues
–Overpriced dining options

Cleanliness8.4

Some cleanliness issues noted with duvet and pillow cases.

Service9.9

Staff was friendly and accommodating, providing assistance with room issues.

Location10.0

Great location with easy access to the mall and local dining options.

Room Quality8.9

Rooms spacious and comfortable, but some items need upgrading.

Amenities8.8

Good pool and gym facilities but limited options in the Executive Lounge.

Value for Money8.9

Overall reasonable for the amenities offered but some aspects overpriced.

Food and Beverage8.8

Mixed reviews on dining, with some meals feeling overpriced.

Overall Experience9.9

Solid stay with some minor issues that did not overshadow the overall experience.

281beccad

Family · Feb 2026

Family-Friendly Luxury with city + mountain + volcano views

Liked:Perfect stay for a family of four -> adjoining rooms made life easy. Impeccably clean everywhere: room, lobby, restaurants, pool, gym, spa. Gracious, attentive staff. Tasty, reasonably priced dining. Great city + mountain / volcano views. Club lounge ideal for light breakfasts and evening bites. And yes. the beds are dangerously comfortable.

via tripadvisor

WorldWideTravel88

Family · Feb 2026

Great Service Recovery

Liked:For our stay in San Salvador I seriously considered booking at Hyatt Centric but they only have 3 suites so upgrade chances are probably remote. InterContinental is older and has more suites but still only 7 of them so not enough to really hope for an upgrade as IHG Diamond Ambassador. The real reason I picked IC over Centric despite my suspicion that rooms would be nicer at Centric was the IC lounge which I expected to be good while Centric does not have any and I was willing to compromise on an inferior room. Our stay at IC did not start on the right foot. The hotel was full so unsurprisingly no suite upgrade. The lounge is small and pleasant, there were not many people, but despite less than 10 guests, the service was bad or non-existent with the only staff frequently running out to do god knows what. Drinks were not self serve so it did not help to have inexistent service. The lounge attendant told me they can do cocktails, great! But one hour later I still did not have my drink. At the end we left without my drink and I went to complain to express my disappointment with the lack of service. I spoke to a manager and the stay changed completely from that point on. They offered free dinner in the restaurant the next day. Then during breakfast the next morning the same server was there, he apologized and we had great service from him and his colleagues every day from that point on. Then I received an e-mail informing me of suite upgrade which was puzzling with hotel full but we were moved to a suite for the next few nights which was unexpected. The dinner in the restaurant was very good, and the next evening we went to the lounge again and this time it seemed to be real lounge staff (not restaurant staff trying to juggle two jobs at the same time) and the lady there was present in the lounge non-stop and prepared nice margaritas on demand. The breakfast in the restaurant was also quite good and included local food which I always like rather than simply traditional boring stuff found anywhere in the world. Overall quite good turn of events for this stay due to suite upgrade and quiet lounge with decent drinks. I would be happy returning to this hotel.

via tripadvisor

dianecF4171YR

Couples · Jan 2026

Great hotel with free parking

Liked:Great hotel with free parking at the multi-storey car park at the side. Rooms are well- furnished. There is an excellent range of choices at breakfast with very good service. The sushi restaurant in the hotel was divine and we did not need to pre-book. The hotel is outside of the main city, but Uber is easy and saves trying to find parking in the centre.

via tripadvisor

Stay25464

Family · Jan 2026

THE hotel to stay at in San Salvador

Liked:This was the first hotel we stayed at upon our arrival to San Salvador. It is about a 40-minute drive from the SAL international airport. There is a parking garage onsite. We had connecting rooms since we were traveling with our two teenagers. Rooms were spacious, beds were comfortable, plenty of soft towels and air conditioning worked well. The pool and pool bar were wonderful (fresh fruit frozen drinks, etc) were delicious and refreshing. Great location (quick Uber ride to the downtown center plaza of San Salvador). There are several restaurants at the hotel. We ate at the Brazilian restaurant and it was delicious with excellent service.

via tripadvisor

Location

How to Find Us

Blvd. de Los Heroes, San Salvador, SS, 544

San Salvador · SV

503-2-2113333

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 6:30 AM to 10:00 PM.</li><li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>A car is recommended for transportation to and from this property. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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