Name: SureStay Hotel by Best Western San Rafael
Address: 865 Francisco Blvd E, San Rafael, 94901-4759
Telephone: +1 415-454-9470
Rating: 6.7

SureStay Hotel by Best Western San Rafael | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingNon-smoking roomsAir conditioning

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

San Rafael, us

Modern Accommodation with Free WiFi

Located in San Rafael, SureStay Hotel by Best Western offers modern rooms with free WiFi. Each room includes a TV and a private bathroom with complimentary toiletries. Guests can unwind at the on-site bar after a long day of exploring.

Convenient Location

Situated just 22 km from San Francisco and 23 km from Berkeley, our hotel provides easy access to popular attractions. The Oakland International Airport is only 37 km away, making travel hassle-free for our guests.

Relaxing Amenities

Whether you're here for business or leisure, SureStay Hotel by Best Western San Rafael ensures a comfortable stay. Don't miss out on the chance to experience our welcoming hospitality and top-notch services. Book your stay now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

6.7

Good

369 reviews

Highlights

+Good location
+Clean rooms in some areas

Could Improve

–Unclean conditions
–Poor service
–Issues with room quality

Cleanliness4.6

Multiple reviews highlight unclean conditions, such as dirty rooms and used towels.

Service8.1

Service received mixed feedback, with some reviews indicating standard service for the hotel tier.

Location8.6

The location is praised for its proximity to amenities and downtown.

Room Quality5.6

Issues with room conditions mentioned, including unpleasant smells and old furnishings.

Amenities6.6

Limited amenities noted, particularly in breakfast options.

Value for Money7.5

Some value noted for the price, while others felt it was unworthy.

Food and Beverage5.6

Concerns raised about breakfast availability and limited options.

Overall Experience7.1

Overall experiences vary, with reports of both positive and many negative aspects.

Maria

Solo Traveller · Jul 2026

Great value.

Liked:The place was close to work and very clean (cleaned every day, smelled well). Very nice delicate colors, non-tiring design: I chose it for that reason, too. The breakfast is minimalistic but there is a nice cafe across the street. Tea and coffee is available all day and evening. Exactly what I needed for my trip.

Disliked:The building is old and floor in places is slightly uneven, but all the interior paint and carpets are new.

via Nuitee

Wanda

Couple · Jul 2026

Peaceful good night sleep

Liked:Clean, quiet convenient

Disliked:Everything was awesome

via Nuitee

Dan

Couple · Jul 2026

A place to sleep while in the Bay area.

Liked:I don't consider a bagel and coffee breakfast. There wasn't even butter or jam for the bagel. The breakfast bar was very disappointing.

Disliked:A very loud room next door the first night that kept me awake until 2:30am. The "breakfast" offerings.

via Nuitee

Wanda

Couple · Jun 2026

Most Definitely calls for a great night sleep 🛌 💤

Liked:Everything

Disliked:Nothing

via Nuitee

Location

How to Find Us

865 Francisco Blvd E

San Rafael · us

+1 415-454-9470

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Explore More