Name: Four Points by Sheraton San Jose Downtown
Address: 211 South First Street, San Jose, CA 95113
Telephone: +1 408-282-8800
Rating: 8.1

WiFi availableFree WiFiParkingAccessible parkingRestaurantBar

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

San Jose, us

Historical Charm and Modern Comfort

Experience a blend of history and modern convenience at Four Points by Sheraton San Jose Downtown. Nestled in the heart of Downtown San Jose, our property, a recognized historical landmark, offers a unique stay for our guests.

Convenient Conference Facilities

With 2 small conference rooms available, our hotel is the perfect choice for your business meetings or events. Located just minutes away from the San Jose Convention Center and other key venues, we make business travel a breeze.

Prime Location and Accessibility

Explore nearby attractions like the HP Pavilion and San Jose Civic Auditorium, all within walking distance. Plus, with the Mineta San Jose International Airport just a short drive away, your travels are made easy.

Book your stay at Four Points by Sheraton San Jose Downtown for a memorable blend of history, convenience, and comfort.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

760 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–High parking fees
–Cleanliness issues

Cleanliness6.4

Several reviews indicate cleanliness issues, with mentions of dirty rooms and public hairs in the shower.

Service9.4

The staff received consistent praise for being friendly and helpful.

Location9.4

Multiple reviews highlight the great location, especially being close to attractions.

Room Quality7.4

Some guests mentioned room size and cleanliness issues, affecting overall room quality.

Amenities7.4

Amenities such as parking and breakfast received mixed feedback, impacting overall amenity satisfaction.

Value for Money7.9

Guests expressed concerns regarding high parking fees and lack of certain amenities, affecting perceived value.

Food and Beverage7.9

Food and beverage received few mentions; breakfast options limited.

Overall Experience8.9

Overall sentiment was positive, despite several areas needing improvement.

Renee

Solo Traveller · Aug 2026

Enjoyed this hotel

Liked:Location, unique historic building, guest service, friendliness of all staff. Quietness of building and area, convenient parking

Disliked:Sofa bed could use a little extra padding.

via Nuitee

Will

Couple · Aug 2026

Parking is a Gouge, But You'll Sleep Well

Liked:The room was clean, fresh water bottles daily. I liked the room setup and the soaps were great. Good security too.

Disliked:No one mentioned the $40+ a day for parking until we arrived. That would have been FANTASTIC to know AHEAD OF TIME.

via Nuitee

Ron

Solo Traveller · Aug 2026

Disliked:60$ a night to park my car off campus. that was not mentioned when I booked the room

via Nuitee

Mike

Couple · Aug 2026

Would not return to this hotel

Liked:The location was good. The parking attendant was wonderful. He had a great attitude and was very friendly. The other staff members could learn from him. The size of the room was very good. Bed was relatively comfortable.

Disliked:The staff inside the hotel were almost nonexistent. The restaurant was dirty and not open for breakfast as it was supposed to be. We went elsewhere for every meal because of the state of this. I cannot believe that a hotel chain does not use duvet covers but 2 sheets instead. The bathroom was not cleaned properly and the drain did not drain so one stood in water up to the ankles. The floor flooded no matter how much care was taken with the curtain. The towels were threadbare.

via Nuitee

Location

How to Find Us

211 South First Street

San Jose · us

+1 408-282-8800

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: There is a USD 150 incidental deposit required upon check-in. The full amount will be reimbursed upon check-out after inspection. Only service animals are allowed. Contact the property for more details. Please note: breakfast is only available for two guests per reservation. Please contact the property directly for pricing regarding conference rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

760 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–High parking fees
–Cleanliness issues

Cleanliness6.4

Several reviews indicate cleanliness issues, with mentions of dirty rooms and public hairs in the shower.

Service9.4

The staff received consistent praise for being friendly and helpful.

Location9.4

Multiple reviews highlight the great location, especially being close to attractions.

Room Quality7.4

Some guests mentioned room size and cleanliness issues, affecting overall room quality.

Amenities7.4

Amenities such as parking and breakfast received mixed feedback, impacting overall amenity satisfaction.

Value for Money7.9

Guests expressed concerns regarding high parking fees and lack of certain amenities, affecting perceived value.

Food and Beverage7.9

Food and beverage received few mentions; breakfast options limited.

Overall Experience8.9

Overall sentiment was positive, despite several areas needing improvement.

Renee

Solo Traveller · Aug 2026

Enjoyed this hotel

Liked:Location, unique historic building, guest service, friendliness of all staff. Quietness of building and area, convenient parking

Disliked:Sofa bed could use a little extra padding.

via Nuitee

Will

Couple · Aug 2026

Parking is a Gouge, But You'll Sleep Well

Liked:The room was clean, fresh water bottles daily. I liked the room setup and the soaps were great. Good security too.

Disliked:No one mentioned the $40+ a day for parking until we arrived. That would have been FANTASTIC to know AHEAD OF TIME.

via Nuitee

Ron

Solo Traveller · Aug 2026

Disliked:60$ a night to park my car off campus. that was not mentioned when I booked the room

via Nuitee

Mike

Couple · Aug 2026

Would not return to this hotel

via Nuitee