Touchstone Hotel - City Center

Mixed to negative: multiple guests reported stained curtains, dirty walls, bad smells and one reported a cockroach; one reviewer noted cleaner rooms, but overall cleanliness concerns are present.

Generally strong front-desk staff: several guests praised friendly, helpful service (quick room changes, attentive check-in). One major parking-related owner incident was reported but staff performance in-room/front-desk was repeatedly described positively.

Very good location: multiple guests called out the great/central location; downside is street noise at night and local curb/parking management issues that affect convenience.

Rooms described as cozy, art‑deco/old‑school and comfortable but small; some wear-and-tear noted (stains, dated décor), limited in‑room features (no mini-fridge) and occasional issues with utilities/noise.

Below average: guests repeatedly noted lack of refrigerator/mini-fridge, lack of basic items (cup, tea bags), and parking is not included/was charged inconsistently, which reduces perceived amenities.

Mixed: several guests felt it was a reasonable/budget option and got their money's worth for short stays, while others felt it was not the best value at the price paid (parking surcharges contributed to negative value perception).

Moderately positive: one guest noted a good paying breakfast; however, some refused to patronize the on-site deli due to other service/owner issues—overall modestly favorable for basic offerings.

Overall mixed but generally satisfactory for short, budget stays: many guests found the hotel safe, cozy and offering good staff service and location, though cleanliness, noise and parking issues tempered some stays.