Name: The Urban Hotel San Francisco
Address: 507 Bush Street, San Francisco, CA 94108
Telephone: +1 415-432-7867
Rating: 7.9

WiFi availableFree WiFiLaundryLaundry washed per local authority guidelinesNon-smoking rooms24-hour front desk

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, 24-hour front desk, Heating, Laundry

Location

San Francisco, US

Prime Location in Vibrant Chinatown

Situated across from Chinatown’s iconic Dragon Gate, The Urban offers a unique and culturally rich experience in the heart of San Francisco. Explore the bustling streets filled with authentic cuisine and vibrant shops just steps away from your accommodation.

Comfortable Rooms with Modern Amenities

Relax in well-equipped rooms featuring a flat-screen TV, writing desk, and complimentary WiFi. Enjoy the convenience of a private sink and access to shared bathrooms. With limited housekeeping services, you can unwind in privacy and comfort during your stay.

Convenient Facilities and Services

Benefit from a 24-hour front desk ready to assist you at any time. The common area provides a cozy lounge space with microwave ovens, vending machines, and entertainment options. Indulge in complimentary 24-hour coffee while exploring the dynamic city surroundings.

Experience the charm of Chinatown at The Urban - Book your stay now!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.9

Very Good

1,894 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Inconsistent shower temperature
–Cleanliness issues

Cleanliness7.0

Some guests noted issues with cleanliness, particularly regarding the carpets and light switches.

Service8.4

Guests mentioned the staff being pleasant and accommodating.

Location8.5

The hotel is well-located, near key attractions like Union Square.

Room Quality7.4

Reports of cold rooms and poorly functioning showers impacted ratings.

Amenities7.5

Some amenities are appreciated, but significant issues with hot water and maintenance were noted.

Value for Money8.4

Guests found it to offer good value for its central location and amenities.

Food and Beverage8.0

Complimentary coffee and tea were appreciated, though limited information is available.

Overall Experience8.0

Generally positive experience with some notable concerns.

Matthew

Solo Traveller · Aug 2026

Disliked:The mattresses aren’t super comfortable.

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Samira

Solo Traveller · Aug 2026

Ideal location near Bart & Chinatown.

Liked:This place is a gem! Great location , reasonably priced, sparkling clean & the staff is very friendly. The young man who handed me my luggage let me rest for a few minutes in the lounge area. Very nice of him, I wish I had caught his name. So yes book it without hesitation!

Disliked:What's there not to like,?

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Waseem Khan

Solo Traveller · Aug 2026

Liked:Had wonderful , comfortable stay served by amazing welcoming staff

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Rick

Solo Traveller · Aug 2026

Clean, I would never stay here again! And expensive for the little you get!

Liked:Hotel is actually a glorified hostel.no bathrooms or showers in the rooms. Worse yet, no elevators! Girl at front desk was very difficult to reach, as you must call the front desk to get back into the hostel.and she suggests seemed to be elsewhere, sometimes waiting 10 to 15 minutes to get back inside!

Disliked:Hotel is actually a glorified hostel.no bathrooms or showers in the rooms. Worse yet, no elevators! Girl at front desk was very difficult to reach, as you must call the front desk to get back into the hostel.and she suggests seemed to be elsewhere, sometimes waiting 10 to 15 minutes to get back inside!

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Location

How to Find Us

507 Bush Street

San Francisco · US

+1 415-432-7867

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: ALL rooms have shared bathrooms. Please note: A credit card deposit is required at check in. Please note: When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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