Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
Payment
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Important Information
Please note: There is an extra charge per night for children over 12 years of age. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Why Dyme
Travel Smarter. Make an Impact.
Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.
Save up to 35%
Exclusive member rates on 2M+ hotels worldwide
Fund Clean Energy
Your booking directly finances renewable electricity
Price Guarantee
Find a lower rate anywhere and we'll match it
Stay in the loop
Travel deals, sustainability updates, and no spam. Ever.
MIRAGE INN & SUITES
Guest Reviews
What Guests Say
6.8
Good
478 reviews
Highlights
+Clean rooms
+Convenient location
+Comfortable beds
Could Improve
–Rude service
–Noisy environment
–Unpleasant odors
Cleanliness6.8
Rooms were generally clean, but some guests reported unpleasant odors and bugs.
Service7.7
Mixed sentiments on service, with some guests feeling staff were rude and dismissive.
Location8.3
Nice location near the ocean and events, but parking issues reported.
Room Quality7.2
Rooms were clean and had modern amenities, but some reported noises and inadequate lighting.
Amenities5.8
Basic amenities available, but lack of an exercise room and breakfast options noted.
Value for Money6.7
Pricing considered high for the value received by some guests.
Food and Beverage5.3
No breakfast provided; limited coffee options.
Overall Experience6.7
Overall mixed experience, with highlights on cleanliness and location but many issues reported.
kim
Couple · May 2026
9
Great find, we will be back.
Liked:The room was clean and quiet. Parking was very tight, but available and free. Staff was friendly and helpful. I’m keeping this as my number one place to stay when we go to San Francisco
Disliked:There are no elevators and you must climb stairs from the parking up to the rooms. But for the price and the amenities it’s worth the extra effort. And I am in my 60s my husband is in his 70s.
via Nuitee
J548QYnancyj
Couples · Apr 2026
4
Nice place, not enough night time coverage
Liked:The location is nice for the Outer Sunset. The room was very clean and comfortable. The prices are affordable. The floor is keyed for entry so is safe.
However, the main issue is the desk is not staffed at night, and there was domestic violence occurring in a room 2 down from us on the first floor.
I called police twice in which the second time, the situation was resolved. I called the hotel during that time and no one answered.
If I’d been able to reach the hotel, I would have felt better. As it was, it was up to us to try and help. I have sympathy for running a hotel and imagine this scenario is a nightmare for the owners as well. Not sure what the solution could be, possibly an answering service that handles at night calls.
via tripadvisor
Yuet
Couple · Apr 2026
6
Ok
Liked:The location is great.
Disliked:The shampoo and the soap are very cheap. We are running out of shampoo one evening but no one answered at the front desk.
via Nuitee
323sukhvinders
Family · Mar 2026
2
Horrible place, Staff, customer service, and the room.
Liked:Avoid this place at all costs.
My stay at Mirage Inn and Suites was one of the worst experiences I’ve had anywhere in the world. From arrival to departure, the entire experience was frustrating, unprofessional, and honestly shocking. If negative stars were possible, that’s what this place would deserve.
We were overcharged for both the room and the deposit, and trying to resolve it was a constant struggle. The front desk is rarely staffed—you have to ring a bell and wait, sometimes an unreasonable amount of time, just to get someone to acknowledge you. When staff do appear, they are unfriendly, dismissive, and lack even basic customer service. No greeting, no eye contact—just attitude.
The level of unprofessionalism throughout the property is unbelievable. Staff act as if helping guests is an inconvenience. Simple questions are met with irritation, and even basic requests feel like you’re asking too much. On multiple occasions, staff came to the front desk wearing nightgowns, which is completely inappropriate for a business setting and gives the impression that the place is being run casually out of living quarters rather than as a legitimate hotel.
The owner, an older man, was by far the most difficult and unpleasant part of the experience. He was rude, visibly irritated, and quick to raise his voice instead of offering solutions. Rather than addressing concerns, he avoided interaction altogether—refusing to come out from the back room when we asked for clarification about charges. We stood there for about 15 minutes ringing the bell repeatedly (at least 15–20 times), and he ignored us. That level of disregard is completely unacceptable.
Interacting with him felt confrontational and uncomfortable. He was dismissive, uncooperative, and unwilling to take responsibility. Instead of resolving issues, he made everything more stressful and unnecessarily difficult. It genuinely felt like he was trying to avoid guests rather than assist them.
Even asking for basic items like shampoo or soap turned into an unpleasant interaction. Items were handed over carelessly, without courtesy or professionalism. During checkout, requesting a receipt led to yet another frustrating exchange filled with attitude instead of assistance.
We were not the only ones dealing with these issues. Several other guests checking out at the same time were also complaining about overcharges, rude treatment, and lack of service. Everyone was met with the same dismissive attitude. There was no effort to listen, no attempt to resolve concerns, and absolutely no sense of customer care.
The room itself reflected the same neglect—torn sheets, stained and damaged curtains, and worn-out, discolored towels that clearly should have been replaced long ago. The condition was unacceptable and showed a lack of basic upkeep.
To make matters worse, a couple of guests mentioned that the owner’s behavior late at night was frightening. One female guest, who was checking in close to midnight, felt so threatened by his demeanor that she was visibly shaken. That is deeply concerning and completely unacceptable in any hospitality setting.
Because our concerns were ignored, we felt we had no choice but to contact law enforcement and file a report. We will also be submitting formal complaints to the Better Business Bureau and other agencies so this behavior is properly documented.
I’ve stayed in hotels all over the world, including in places with far fewer resources, and I have never experienced anything this unprofessional, disrespectful, and poorly managed. This was not just bad service—it was a complete failure of basic business standards.
Save your money, your time, and your peace of mind. Do not stay here.
