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Hotel Bijou - Union Square

San Francisco · US

Hotel Bijou - Union Square

7.4
Very Good188 reviews
  1. Hotel Collection
  2. /Hotels in San Francisco
  3. /Hotel Bijou - Union Square
Free WiFiOffsite parking discounted rates availableOffsite parking discounted rates availableWheelchair-accessible on-site restaurantHealth or beauty spa nearbyHealth or beauty spa nearby

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Free WiFi, 24-hour front desk, Luggage storage, Concierge service

Location

San Francisco, US

Experience the charm of Hotel Bijou, nestled in the vibrant heart of San Francisco, just steps away from iconic attractions!

Luxurious Guestrooms

Indulge in one of our 65 elegantly furnished guestrooms, equipped with flat-screen televisions and digital entertainment options. Unwind in private bathrooms featuring deep soaking bathtubs and designer toiletries that promise a relaxing retreat.

Convenient Amenities

Stay connected with complimentary wireless internet access throughout the hotel, and let our multilingual staff attend to your needs at the 24-hour front desk. Our business center is perfect for business travelers seeking efficiency and convenience.

Prime Location

Located within walking distance of Union Square, Moscone Convention Center, and renowned cultural sites, adventure is right at your doorstep. Explore the vibrant art scene and exceptional dining locales without the hassle of transport.

Don’t miss out—secure your unforgettable stay at Hotel Bijou today!

Loading rooms and rates...

Location

How to Find Us

111 Mason Street, San Francisco, California, 94102

San Francisco · US

1-4157711200

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>This property caters to LGBTQ+ guests. </li><li>Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). </li> <li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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HOTEL BIJOU - UNION SQUARE

Guest Reviews

What Guests Say

7.4

Very Good

188 reviews

Highlights

  • +Friendly staff
  • +Clean and elegant facilities
  • +Good value for money
  • +Positive food and beverage experience

Could Improve

  • –Safety concerns in the area
  • –No air conditioning
  • –Ventilation issues
Cleanliness6.9

The hotel is described as clean, but issues related to ventilation and smell in the corridors detracted from the overall perception.

Service8.4

Staff were noted to be friendly and helpful across multiple reviews, with specific mention of positive experiences.

Location6.4

Several reviews mentioned safety concerns related to the neighborhood, particularly due to the homeless presence.

Room Quality6.9

Rooms were described as nice and comfortable, but lack of air conditioning and issues with window functionality reported.

Amenities7.4

Basic amenities provided, but the absence of air conditioning was a noted drawback.

Value for Money7.9

Guests mentioned the hotel being a good value compared to nearby chain hotels.

Food and Beverage7.9

Positive remarks about the on-site restaurant and bar, contributing to a good experience.

Overall Experience7.4

Guests had mixed feelings overall but indicated they would consider staying again, showing a positive inclination towards the hotel.

Maps07364295292

Family · Aug 2025

4

Bad part of the city

Liked:Sketchy area. Right on edge of worst parts of city got homelessness, drug use and crime. We took our two children and they saw people injecting drugs on the street outside, plus a man in a tent lying by entrance, so it was way too dangerous for us. Hotel was ok but we couldn’t relax in such a bad area.

via tripadvisor

P3115OEad

Solo Travel · Aug 2025

10

👍

Liked:Beautiful hotel, close t everything centrally SF. Punya at the front desk was extremely friendly and helpful, a big thanks to him and the hospitality shown. Also felt safe with the hotel having a coded door for self check-in during evening hours

via tripadvisor

K6501LH_

NONE · Aug 2025

10

Best employee Punya

Liked:Punya is so kind and fun nice handsome. He always makes us happy. He is very necessary person in the world. He recommended many places to visit in San Francisco. He is the best employee in this hotel. Punya 너무 좋아요^^! 한국인들 꼭 Punya에게 말을 걸어보세요. 영어도 가르쳐줘요. 다시 방문해서 그와 더 친해지세요.

via tripadvisor

JorgeChok22

Family · Jul 2025

6

Good Stay, But Still Waiting on Deposit Refund

Liked:I’m writing to express my growing frustration. My elderly parents and uncles stayed at your hotel the week of June 16, 2025. Their experience at the hotel was excellent — clean rooms, kind staff, and overall good service. However, the security deposit charged at check-in has still not been refunded, despite more than a month and a half passing. I’ve confirmed with my bank there are no issues on their side. I’ve followed up several times and received no resolution. This delay is unacceptable. It’s very disappointing that a great stay is now overshadowed by something that should have been resolved quickly. There’s money involved and trust at stake. Please take action and process the refund immediately. I hope this can be resolved without further delay.

via tripadvisor