HI San Francisco Downtown Hostel | Member Rates

Name: HI San Francisco Downtown Hostel
Address: 312 Mason Street, San Francisco, CA 94102
Rating: 8.4

HI San Francisco Downtown Hostel | Member Rates | Dyme

WiFi availableFree WiFiParkingParking garageLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, 24-hour front desk, Heating

Location

San Francisco, us

Walkability

Walk

Bike

Convenient Location

Located in the heart of San Francisco, just a short stroll from Union Square, HI San Francisco Downtown Hostel offers a prime spot for shopping and dining enthusiasts.

Modern and Practical Accommodation

Each room at the hostel is thoughtfully designed with large windows, cool tones, and contemporary furnishings. Some rooms even feature private en suite facilities for added comfort.

Abundant Amenities

Guests can enjoy full access to common areas such as a well-equipped kitchen and a cozy lounge. Stay connected with complimentary WiFi, keep belongings secure with provided lockers, and take advantage of on-site laundry facilities.

Book now to experience the vibrant city life of San Francisco at HI San Francisco Downtown Hostel.

Neighbourhood

What’s Nearby

Powell St Station

0.3 miles

A major BART and Muni Metro station providing access to various parts of San Francisco and the Bay Area.

Montgomery St Station

0.6 miles

Another key BART and Muni Metro station, offering connections throughout the city and beyond.

Sears Fine Food

0.2 miles

A historic San Francisco establishment famous for its 18 Swedish pancakes and classic American diner fare.

4.6

Brenda's French Soul Food

0.9 miles

A popular spot offering a soulful blend of Southern, Creole, and French cuisines, famous for its fried chicken and beignets.

4.5

The Cheesecake Factory Union Square

0.2 miles

A popular chain restaurant located on the 8th floor of Macy's, offering a vast menu, famous cheesecakes, and views of Union Square.

4.3

Kokkari Estiatorio

1.2 miles

An upscale Greek restaurant known for its modern Hellenic cuisine, wood-fired meats, and elegant atmosphere, recognized by the Michelin Guide.

4.7

Union Square

0.1 miles

A vibrant public plaza and a premier destination for shopping, dining, and cultural events in the heart of San Francisco.

4.6

Cable Car Museum

0.6 miles

A free museum showcasing the history and mechanics of San Francisco's iconic cable cars, located in the working powerhouse.

4.7

Golden Gate Theatre

0.5 miles

A beautifully restored historic theater hosting a diverse array of Broadway musicals, concerts, and live performances.

4.7

Yerba Buena Gardens

0.7 miles

A beautiful urban oasis offering sprawling greenery, public art, and a variety of cultural events and family-friendly activities.

4.7

Top of the Mark

0.5 miles

A world-renowned penthouse bar offering breathtaking 360-degree views of San Francisco, famous for its cocktails and elegant ambiance.

4.5

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

4,157 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Small rooms
–Shared toilets

Cleanliness7.7

Mixed reviews; some bathrooms noted to be clean, but presence of smells and shared toilets mentioned.

Service9.2

Many positive mentions of helpful and friendly staff.

Location9.2

Excellent location near Union Square with good public transport access.

Room Quality7.2

Rooms noted to be small and stuffy with some guests expressing disappointment.

Amenities8.2

Facilities like kitchen and lounge area present, but some amenities were limited.

Value for Money8.7

Generally viewed as a decent value, though small room sizes noted.

Food and Beverage8.2

Positive notes on coffee availability but some criticism on kitchen setup.

Overall Experience8.7

Overall a pleasant stay, meeting expectations for the price.

Kaur

Solo Traveller · Jun 2026

Liked:The staff was really nice room was really clean

via Nuitee

Agnieszka

Family With Children · Jun 2026

Liked:The atmosphere was grate. See You soon!

Disliked:Good location

via Nuitee

Amir George Bishara

Solo Traveller · Jun 2026

Good & reasonably safe location, cleaning ladies were doing a great job, elevator was a plus

Liked:- Location of the property was good and it was reasonably safe in the streets even though the Tenderloin area in SF generally has safety concerns. It seemed this was a relatively safer part of the area. - The cleaning ladies are doing a great job as the bathrooms and rooms were consistently clean. - Living rooms and kitchen were spacious and nice to hang out in - There was an elevator which made the movement with bags easier

Disliked:A guy who stayed in my room had some attitude and hygiene issues. He smelled a bit but honestly nothing out of the norm for a 4-bed male dorm in a budget hostel. The main issue was with his attitude as in the morning he complained about me using the sink faucet in the room and about the smell of my Axe deodorant. Upside is when I complained at the front desk, they were quick and helpful to take action by moving me to a different room and leaving a note on his profile.

via Nuitee

Damian A.

Solo Traveller · Jun 2026

Liked:The staff is quite helpful, they changed the room when I asked for it, and I could store my luggage

Disliked:I booked it because I know other HI Hostels, however, this one is WAY worse - way smaller, no proper common space, the building is super old, and the rooms are tiny. On top of that the neighborhood is full of homeless people and the hostel itself also hosts some particular guests...

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Powell St Station, 0.3 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at HI San Francisco Downtown Hostel

LowHigh

Low Carbon

No specific sustainability information is publicly available for this property. Hostelling International, the parent brand, has several brand-wide sustainability initiatives and programs.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

312 Mason Street

San Francisco · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please Note: Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note: The property will try to keep people traveling together in the same room. However, this might not always be possible. If you have a special request concerning this, please email the hostel directly right after booking. Please note: Hostel can only honor online bookings of 9 guests maximum. If you have 10 or more guests in your booking, please contact the hostel as different policies apply. Guests may only stay up to 14 nights in a calendar year. Please note, reservations do not have to be for consecutive dates. Please note: Parties traveling with children under the age of 12 must stay in a private room or rent out an entire dorm room. Please note that construction work is taking place nearby from 03/02/2026 to 04/30/2026 and some rooms/units/etc. may be affected by noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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