Name: Embassy Hotel
Address: 610 Polk St, San Francisco, California, 94102, San Francisco, 94102
Telephone: +1 415-673-1404
Rating: 5.6

Embassy Hotel, San Francisco | Member Rates | Dyme

Free WiFiSelf parking (surcharge)Secured parkingConcierge service24-hour front deskLuggage storage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

Free WiFi, 24-hour front desk, Luggage storage, Concierge service, Elevator, Television in common areas

Location

San Francisco, US

Convenient Amenities - Enjoy complimentary wireless internet, concierge services, and on-site hair salon for a hassle-free stay.

Featured Amenities - Benefit from a computer station, 24-hour front desk, and multilingual staff, ensuring your needs are always met.

Centrally Located - Positioned in the heart of San Francisco, explore nearby attractions like Moscone Convention Center and Oracle Park within minutes.

Book your stay at Embassy Hotel in San Francisco and elevate your travel experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

5.6

Average

219 reviews

Highlights

+Convenient location
+Decent pricing
+Friendly staff

Could Improve

–Poor cleanliness
–Outdated rooms
–Unsafe neighborhood

Cleanliness3.4

Several reviews mention strong odors and dirty conditions which negatively affect cleanliness.

Service7.4

Mixed sentiments about staff; some mention good interactions while a few comment on rudeness.

Location6.4

Convenient for exploring but reports of the area being dirty and unsafe.

Room Quality4.4

Rooms are outdated and poorly maintained according to multiple reviews.

Amenities5.4

Missing basic amenities such as air conditioning and reported issues with the facilities.

Value for Money6.9

Some ratings mention decent pricing but concern over overall condition given the price.

Food and Beverage5.4

Not specifically mentioned; assigned standard quality for this hotel tier.

Overall Experience5.4

Mixed feedback regarding overall stay with both positive and negative aspects highlighted.

Road30459838908

Solo Travel · Mar 2026

Amenities Not As Described, Stifling Room, Did Not Honor Refund Promise

Liked:I booked a 5-night stay at this hotel specifically because their official listing explicitly stated the room included Air Conditioning and a Refrigerator. Upon checking into my room, I found that neither of these advertised amenities were present. The room was incredibly hot, stuffy, and completely uncomfortable. The actual condition of the room was far below the standard shown in their online photos and made it impossible to stay. Because the room was unlivable without the advertised AC, I was forced to return my keys and check out immediately, staying for barely one hour. When I checked out, I explained the missing amenities to the front desk staff. They acknowledged the issue and verbally promised me a full refund for my stay. However, once I left the property, the hotel management completely ignored all of my follow-up emails. They have continuously refused to provide the necessary written confirmation to my booking platform to process the refund they promised. I am now out nearly $370 because the hotel will not take responsibility for their inaccurate online listing and will not honor the verbal agreement made by their own staff. I strongly advise future travelers to be extremely cautious, as the amenities listed online may not exist, and the customer service is completely unresponsive once they have your money.

via tripadvisor

238anuradhac

Solo Travel · Jan 2026

Don't forget anything of value in the room !

Liked:I was there on a work trip in early January a little over a week ago. This hotel is in the Tenderloin neighborhood, so get ready for a lot of homelessness on nearby streets. I saw human feces just outside the hotel the first morning I was there. But the 1-star review is not for that. The hotel and rooms are clean enough and you will get housekeeping service if you ask for it. The problem was trustworthiness. Two days after checking out, I realized I had left a fairly expensive hair dryer in the bathroom. I called immediately and was told someone would call me back - I explained I lived an hour away and could come pick it up. No response. I called again - this time it was a rude gentleman. I called a third time when a nice gentleman named Bill answered and took down all the information, and promised to call back, but never did. How could a big hair dryer simply vanish? The fact that I called 3 times with no response from the staff shows there's zero accountability.

via tripadvisor

896budik

Couples · Oct 2025

3 stars hotel like an Alcatraz jail cell

Liked:The hotel name is slightly misleading. This is not the embassy hotel owned by Hilton. The location is not bad during day time. You can walk to the civic center and the theatres. Here are the negatives: dirty and dusty room, outdated/broken elevator and broken internet. If you have dust allergy like my wife who woke me up every night, don’t stay here. Heating unit is very loud. And, you cannot set your own room temperature. Noise level is bad. You can hear the footsteps above you and the noises outside your room. The worst part is the hot shower is non existence. The atmosphere here is like a run down unmaintained motel. This hotel has ruined my vacation. Value for money is zero.

via tripadvisor

1parisj

Friends Getaway · Oct 2025

Horrible hotel avoid at all costs.

Liked:The floor was dirty, the door wouldn't lock, and when I didn't stay and asked for a refund they refused. Avoid at all costs!!!!!!! Buyer beware.

via tripadvisor

Location

How to Find Us

610 Polk St, San Francisco, California, 94102

San Francisco · US

+1 415-673-1404

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Explore More

Nearby Hotels

9.2/ 10

★★★★

Beacon Grand, A Union Square Hotel

450 Powell Street

5,088 reviews

9.0/ 10

★★★★

Stanford Court San Francisco

905 California Street

5,457 reviews

9.0/ 10

★★★

Chancellor Hotel on Union Square

433 Powell St

6,763 reviews

Club Quarters Hotel Embarcadero, San Francisco

8.8/ 10

★★★★

Club Quarters Hotel Embarcadero, San Francisco

424 Clay St

7,139 reviews

8.8/ 10

★★★★★

Hotel Nikko San Francisco

222 Mason St

4,912 reviews

8.6/ 10

★★★★

Hotel Caza Fisherman's Wharf

1300 Columbus Avenue

6,467 reviews

Explore all San Francisco collections & guides →

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Guest Reviews

What Guests Say

5.6

Average

219 reviews

Highlights

+Convenient location
+Decent pricing
+Friendly staff

Could Improve

–Poor cleanliness
–Outdated rooms
–Unsafe neighborhood

Cleanliness3.4

Several reviews mention strong odors and dirty conditions which negatively affect cleanliness.

Service7.4

Mixed sentiments about staff; some mention good interactions while a few comment on rudeness.

Location6.4

Convenient for exploring but reports of the area being dirty and unsafe.

Room Quality4.4

Rooms are outdated and poorly maintained according to multiple reviews.

Amenities5.4

Missing basic amenities such as air conditioning and reported issues with the facilities.

Value for Money6.9

Some ratings mention decent pricing but concern over overall condition given the price.

Food and Beverage5.4

Not specifically mentioned; assigned standard quality for this hotel tier.

Overall Experience5.4

Mixed feedback regarding overall stay with both positive and negative aspects highlighted.

Road30459838908

Solo Travel · Mar 2026

Amenities Not As Described, Stifling Room, Did Not Honor Refund Promise

via tripadvisor

238anuradhac

Solo Travel · Jan 2026

Don't forget anything of value in the room !

via tripadvisor

896budik

Couples · Oct 2025

3 stars hotel like an Alcatraz jail cell

via tripadvisor

1parisj

Friends Getaway · Oct 2025

Horrible hotel avoid at all costs.

Liked:The floor was dirty, the door wouldn't lock, and when I didn't stay and asked for a refund they refused. Avoid at all costs!!!!!!! Buyer beware.

via tripadvisor