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#593, 1401 Lavaca Street, Austin, TX 78701.
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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
DISCLAIMER
Dyme.Earth (“Service”) is a standalone service provided through Dyme Digital Inc, a Delaware registered Corporation. Logos are the trademarks of their owners and do not imply endorsement of Dyme Digital Inc. Dyme Dividends have no cash or redemption value. One time implementation and monthly fees may apply.
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citizenM San Francisco Union Square

San Francisco · us

citizenM San Francisco Union Square

9.2
Exceptional4,632 reviews
  1. Hotel Collection
  2. /Hotels in San Francisco
  3. /citizenM San Francisco Union Square
RestaurantNon-smoking roomsAir conditioningLift / ElevatorExpress check-in/check-outFacilities for disabled guests

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Lift / Elevator, Express check-in/check-out, Facilities for disabled guests

Location

San Francisco, us

Central Location in San Francisco

Located in the heart of San Francisco, citizenM San Francisco Union Square offers a convenient stay close to major attractions such as Moscone Center and Union Square.

Modern Amenities and Comfort

Experience comfort in every room with air-conditioning, flat-screen TV, and free toiletries. Relax in the shared lounge, stay connected with free WiFi, and enjoy a delicious meal at the on-site restaurant serving American cuisine.

Convenience at Your Fingertips

With a 24-hour front desk, business centre, and ironing service, your needs are always met promptly at citizenM San Francisco Union Square. Book now for a memorable stay in San Francisco!

Loading rooms and rates...

Location

How to Find Us

72 Ellis Street

San Francisco · us

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival. When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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CITIZENM SAN FRANCISCO UNION SQUARE

Guest Reviews

What Guests Say

9.2

Exceptional

4,632 reviews

Highlights

  • +Clean and modern interior
  • +Friendly and helpful staff
  • +Great location

Could Improve

  • –Rooms can be small for multiple guests
  • –Breakfast could be improved
Cleanliness9.4

Reviews consistently mention cleanliness as a positive aspect.

Service9.9

The staff has been described as exceptional and friendly in multiple reviews.

Location9.9

Multiple reviews highlight the great location as a significant advantage.

Room Quality8.4

Some reviews mention rooms are small and cramped, affecting the quality perception.

Amenities8.9

Amenities are generally good, but some negative feedback was noted regarding breakfast.

Value for Money9.4

Most reviews indicate that the hotel offers good value relative to its pricing.

Food and Beverage7.9

Some dissatisfaction with breakfast options was expressed in a couple of reviews.

Overall Experience9.6

Overall experiences were positive, with several reviewers mentioning they would return.

DSupremo

Solo Traveller · Apr 2026

9

Nice relaxing stay in the good part of SanFo

Liked:Location is very ideal, close to Union Square. I've stayed with Citizen M in Geneva and the room has this same familiar layout. I requested for an early check-in and was given as several rooms were available. Rooms always tidy, clean and functional. Bfast has a good selection of hot food, fruits, cereals and coffee.
Disliked:The first room I was allocated had some issues with the control to the blinds not working. Maintenance was sent and after waiting for 3 hours was told to switch rooms. Not that bad but housekeeping should have known on the issue and just the inconvenience of moving around. There is no kettle or facilities to make coffee in the room. They do have them at reception till 11am, after which there is no facility to make your own coffee.

via Nuitee

Pablo

Solo Traveller · Mar 2026

10
Liked:Really liked the blinds and temperature control. Sleep was my #1 priority and CitizenM was great in that respect.

via Nuitee

Mike

Couple · Mar 2026

10

Clean, updated, with professional staff members. I had the pleasure of being assisted by Mr. Nu. He was very helpful an

Liked:Very modern, clean and parking accessible.
Disliked:Bed was too firm for my taste, other than that we had a great stay. 😁

via Nuitee

Anthony

Couple · Mar 2026

8

Nice hotel in a good location.

Liked:Front desk and bar staff were very helpful. It was nice to see that there was a security guard on the ground floor day and night. Lobby area was welcoming and great place to hang out. The room was small but very efficient in its layout. Housekeeping staff did a good job cleaning the room. There was a large window with a good view of the surrounding office buildings along Market St. Hotel was located just a block up from the Powell Station so it made it convenient when using BART and Muni. It was also close to the Muni Station at Union Square. We would gladly stay there again.
Disliked:There was nothing that we didn't like. When we booked the hotel, we were initially concerned about the homeless on Market St and in the nearby Tenderloin area but was glad to see that the streets in the area were being maintained by crews regularly.

via Nuitee