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Hilton Palacio del Rio

San Antonio · us

Hilton Palacio del Rio

9
Exceptional1,338 reviews
  1. Hotel Collection
  2. /Hotels in San Antonio
  3. /Hilton Palacio del Rio
Paid WiFiSelf parking (surcharge)Covered parkingRestaurantSwimming poolPool sun loungers

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant, Terrace

Location

San Antonio, us

Prime River Walk Location

Located directly on San Antonio's famous River Walk, the Hilton Palacio del Rio offers a prime spot near iconic attractions like the Alamo and the Henry B. Gonzalez Convention Center.

Modern Amenities

Guests can unwind in the outdoor swimming pool, stay active in the modern fitness centre, and indulge in various dining options all within the hotel premises.

Private Balconies

Each guestroom at the Hilton Palacio del Rio comes with a private balcony, allowing guests to soak in stunning views and enjoy a personalized outdoor space.

To experience luxury and convenience in the heart of San Antonio, book your stay at the Hilton Palacio del Rio today.

Loading rooms and rates...

Location

How to Find Us

200 South Alamo Street

San Antonio · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HILTON PALACIO DEL RIO

Guest Reviews

What Guests Say

9.0

Exceptional

1,338 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Beautiful rooms

Could Improve

  • –Unclean rooms
  • –Awful odors
  • –Breakfast wait times
Cleanliness8.1

Several reviews mentioned unclean rooms and a bad odor.

Service9.6

Most reviews highlighted responsive and friendly staff.

Location9.7

Many reviews praised the hotel's excellent location.

Room Quality9.1

Rooms were generally described as nice and updated.

Amenities8.6

General positive feedback, but some amenities like microwaves were mentioned as lacking.

Value for Money9.1

Mixed sentiments, good for location but some complaints about breakfast pricing.

Food and Beverage8.6

Some highlights, but some guests expressed dissatisfaction with breakfast service.

Overall Experience9.1

Overall positive sentiments, but specific concerns about cleanliness impacted opinion.

George

Couple · May 2026

10

We made a good choice

Liked:Location, nice staff, variety of restaurants
Disliked:Valet parking was so expensive

via Nuitee

Ruth

Couple · May 2026

10
Liked:It’s a really great location! Everyone was very kind and attentive! One of my best hotel experiences!
Disliked:N/A

via Nuitee

Brenda

Solo Traveller · May 2026

10
Liked:The staff, the vibe, and the location
Disliked:Nightly rate was high.

via Nuitee

Alexander

Solo Traveller · Apr 2026

10
Liked:The location of the building was fantastic. It is within eye sight of the Alamo, in the heart of downtown. I arrived Fiesta weekend and the view from my room facing the street, was fantastic. Will stay at this location again.

via Nuitee