Name: InterContinental St. Paul Riverfront by IHG
Address: 11 East Kellogg Boulevard, Saint Paul, MN 55101
Telephone: +1 651-292-1900
Rating: 8.2

InterContinental St. Paul Riverfront by IHG, Saint Paul | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Saint Paul, us

Convenient Location and Amenities

Located in St. Paul city centre, the InterContinental Saint Paul Riverfront is just a short drive from the Mall of America and the airport. Enjoy free WiFi and two on-site restaurants, including Citizen with a full-service bar.

Comfortable Accommodations

Relax in guest rooms featuring a flat-screen TV, coffee-making facilities, and a work desk. The hotel offers a cozy atmosphere for both work and leisure travelers.

Fitness and Entertainment

Stay active at the on-site fitness centre with modern equipment and amenities. Explore nearby attractions like the Como Zoo and the Science Museum of Minnesota within walking distance.

Book now for a memorable stay at InterContinental Saint Paul Riverfront!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

964 reviews

Highlights

+Clean and comfortable rooms
+Friendly and helpful staff
+Great location
+Good breakfast options

Could Improve

–Cleanliness issues
–Room condition problems
–High pending charges
–Inconsistent service

Cleanliness6.7

The cleanliness was rated poorly due to dirty linens and vents, representing significant dissatisfaction.

Service8.6

Service was mentioned positively in terms of staff being courteous and helpful.

Location9.7

Many reviews noted the prime location and easy access to attractions.

Room Quality7.1

There were complaints about room conditions such as being dark, dingy, and having issues with heating.

Amenities7.7

Amenities were generally satisfactory, but the lack of a pool was noted.

Value for Money8.1

Mixed feelings were expressed regarding the value, particularly in light of cleanliness issues.

Food and Beverage9.2

Positive mention of the breakfast at the hotel restaurant, enhancing overall satisfaction.

Overall Experience8.6

Overall experience reflects a mix of positive and negative sentiments, balanced.

Jane

Couple · Aug 2026

Liked:We rode by Lyft to the State Fair Grandstand Concert. We were assisted in locating the Lyft driver who had parked around the side of the building by the valet assistant.

via Nuitee

Sydney

Extended Group · Aug 2026

Liked:Clean and secure

via Nuitee

michaelsZ7024EY

Business · Aug 2026

Intercontinental in name only

Liked:This would appear to be an Intercontinental in name only. When I checked in, I asked if it would be possible to have a room with a river view. I was told I had a room with a partial river view. I do not have any view of the river but I do have a great view of the roof of the part of the building next to me. Also my room is freezing although the thermostat appears to be set to 85 and cannot be changed apparently. Came down for dinner and tried to follow the sign for the concierge. I found myself at the front desk and when I asked if the woman who approached me if she was the concierge, she said “no” - she worked at the front desk. When I asked for the concierge, she did not seem to know what I was asking and instead told me the hotel had a bellman. She then gave me a list of restaurants that were supposedly nearby.

via tripadvisor

D2726UZmichaeld

Family · Aug 2026

A Family Emergency, an Empty Room, and No Compassion

Liked:I spoke with Priceline. They were willing to approve the cancellation and refund my remaining night because of my family emergency. The only thing they needed was approval from the hotel confirming that you would not charge Priceline for the unused night. You declined. So, to be clear, this was not a situation where anyone couldn't issue a refund. Priceline was willing to give up whatever profit or fees it would otherwise have been entitled to. They were willing to make an exception—not because they were legally obligated to, but as an act of goodwill during a genuine family emergency. All they needed from the hotel was an agreement not to charge them for a room I would not be using. The room had already been vacated and housekeeping had cleaned it. It could realistically be made available and potentially sold again tonight. Yet the hotel chose to collect payment for the unused night anyway. That distinction matters. Companies frequently use phrases such as "we can't" or "we're unable to." But in this case, the accurate statement is: "We could make an exception, but we choose not to." I understand that the reservation was subject to a cancellation policy. I am not arguing that you were legally required to refund me. That's precisely the point. Compassion and goodwill only mean something when a person or company chooses to do something they are not required to do. Priceline was willing to do that. Your hotel was not. So please don't tell me that my satisfaction is your highest priority, or offer me hollow expressions of sympathy about my family emergency. Your actions communicated your priorities much more clearly than those words ever could. And to Zane, Kim, or whichever manager ultimately made this decision: someday, when you're frustrated by how impersonal, uncaring, or profit-driven the world has become, I hope you remember this interaction. You were given an opportunity to make a human tragedy slightly easier for someone, at essentially no additional cost beyond surrendering revenue you were contractually entitled to collect. You chose not to. You made an already terrible day a little worse simply because you had the contractual right to do so. That was your choice. Please at least have the integrity to call it what it was.

via tripadvisor

Location

How to Find Us

11 East Kellogg Boulevard

Saint Paul · us

+1 651-292-1900

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests must be 21 years of age or older to make a reservation at this property. Please note: Our valet parking service is available at a fee of $40 (plus tax) for vehicles under 5’9, and $50 (plus tax) for vehicles over 5’9.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

964 reviews

Highlights

+Clean and comfortable rooms
+Friendly and helpful staff
+Great location
+Good breakfast options

Could Improve

–Cleanliness issues
–Room condition problems
–High pending charges
–Inconsistent service

Cleanliness6.7

The cleanliness was rated poorly due to dirty linens and vents, representing significant dissatisfaction.

Service8.6

Service was mentioned positively in terms of staff being courteous and helpful.

Location9.7

Many reviews noted the prime location and easy access to attractions.

Room Quality7.1

There were complaints about room conditions such as being dark, dingy, and having issues with heating.

Amenities7.7

Amenities were generally satisfactory, but the lack of a pool was noted.

Value for Money8.1

Mixed feelings were expressed regarding the value, particularly in light of cleanliness issues.

Food and Beverage9.2

Positive mention of the breakfast at the hotel restaurant, enhancing overall satisfaction.

Overall Experience8.6

Overall experience reflects a mix of positive and negative sentiments, balanced.

Jane

Couple · Aug 2026

Liked:We rode by Lyft to the State Fair Grandstand Concert. We were assisted in locating the Lyft driver who had parked around the side of the building by the valet assistant.

via Nuitee

Sydney

Extended Group · Aug 2026

Liked:Clean and secure

via Nuitee

michaelsZ7024EY

Business · Aug 2026

Intercontinental in name only

via tripadvisor

D2726UZmichaeld

Family · Aug 2026

A Family Emergency, an Empty Room, and No Compassion

via tripadvisor