Name: Hotel Indigo - St. Louis - Downtown by IHG
Address: 501 Olive Street, Saint Louis, MO 63101
Telephone: +1 314-732-4334
Rating: 7.3

WiFi availableFree WiFiParkingPrivate parkingParking garageSnack bar

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Saint Louis, us

Modern Comforts and Convenience

Hotel Indigo - St. Louis - Downtown offers a seamless blend of modern comforts and convenience. Enjoy a delicious à la carte breakfast, stay connected with free WiFi, and experience top-notch service at the 24-hour front desk.

Well-Appointed Guest Rooms

Experience luxury in every detail with air-conditioned rooms featuring flat-screen TVs, coffee machines, and premium toiletries. Relax in a cozy ambiance with comfortable bedding and essential amenities for a perfect stay.

Premium Amenities and Nearby Attractions

Take advantage of the business center, stay active at the gym, or unwind at the snack bar. Explore popular attractions like the St. Louis Gateway Arch and Old Courthouse just a stone's throw away. Your unforgettable St. Louis experience awaits at Hotel Indigo - St. Louis - Downtown.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.3

Very Good

264 reviews

Highlights

+Great customer service
+Nice location

Could Improve

–Cleanliness issues
–Poor amenities

Cleanliness5.8

There were fingernail clippings on the carpet and mattress frame was dirty. Overall cleanliness issues affect sentiment.

Service9.2

Customer service was praised as great and staff were described as super nice.

Location9.3

The hotel was noted for its great location near events and city attractions.

Room Quality6.7

Rooms were described as nice and modern, but lacked amenities like a fridge and were small.

Amenities5.8

Noted lack of amenities such as microwaves, and the bar was described as under stocked.

Value for Money7.7

Concerns about parking fees and breakfast value suggest mixed value perception.

Food and Beverage4.8

Breakfast options were underwhelming and not as promised.

Overall Experience9.2

Experience overall was good due to location and service, mitigating key issues.

E9429JEstevenh

Business · May 2026

Do Not Stay Here

Liked:I am currently a guest at the Hotel Indigo St. Louis Downtown, and, unfortunately, my experience has been deeply disappointing. The property appears to be in poor repair, with limited in-room amenities and an exceptionally small shower that felt below expectations for a hotel operating under the Hotel Indigo and IHG brand. I understand the hotel recently emerged from receivership, which may help explain what feels like a significant lack of investment in the property. However, regardless of ownership transitions, guests reasonably expect a baseline level of quality, upkeep, and service. Most concerning was my interaction with the daytime front desk staff member, who was remarkably rude, dismissive, and unhelpful. Hospitality begins with customer service, and this interaction set an unfortunate tone for the stay. The restaurant experience was equally disappointing. Although marketed as full service, it appears to operate with a single employee serving simultaneously as both cook and server, resulting in what feels more like a self-service setup than a restaurant experience. The staff member seemed understandably overwhelmed and frustrated by the circumstances, which points to broader operational issues rather than individual fault. Overall, I cannot recommend staying here in its current condition. Based on this experience, I believe IHG should closely evaluate whether this property is presently meeting the standards expected of its network and brand reputation.

via tripadvisor

PercyAllen

Family · May 2026

Basic

Liked:I have tried most of the downtown hotels and wanted to check this out. It is in what was probably a lovely old building as you can see by the marble entry. The rest is pretty minimal like a new College town apt building. Our double room was small with cheap furnishings but clean. Bathroom amenities are tiny with only 2 bath towels Pillows were lumpy. For the price, there are just no “extras” here to really recommend It is an easy walk to Cardinals stadium and fine if expectations are for just the basics

via tripadvisor

BrendonP_1987

Friends Getaway · May 2026

BEWARE!

Liked:Room is nice and clean / safe but that is where it stops! When we arrived 2 lights were not working and neither was the phone in the room. We were told only after 3 days being here that all phones are not working (let’s hope there is no emergency cause lift can be slow to go downstairs). Lights got replaced the next day. Shower is small and you have to use the hose to wash yourself. You cannot leave it in one position to wash your whole body. The shower doors also don’t shut all the way so water will leak out of shower if you are not careful. We found the seals on side of our shower leaked also which were still not fixed after 2 days of telling them when we checked out. Apparently maintenance doesn’t work Sunday and Monday. The sink also leaked and water got all over the bench area. Housekeeping service was poor and slow with room never getting cleaned til late in arvo with some days being after 4pm. Both beds were made differently some days and we never received coffee cups for machine in room after night 1. To make it worse after being told the night before that someone is at reception is 24/7, at checkout at 3AM the night audit was asleep in the spare office and even after yelling out we had no idea where she was. Lucky we decided to knock on the door and it was like we had woken up / startled her as she was fast asleep.

via tripadvisor

aimeet791

Family · Jan 2026

Needs repairs, no parking, unclean

Liked:Extremely small rooms. The front door didn’t lock properly and the bathroom sliding door was broken. No refrigerator. The room was not very clean, especially the floors. The box spring had yellow stains on the side. The hotel has no parking available and we had to go out at 7am to put money in the meter. Tv didn’t work very well and the casting option didn’t work at all. The front desk staff were very friendly but other than that a horrible experience.

via tripadvisor

Location

How to Find Us

501 Olive Street

Saint Louis · us

+1 314-732-4334

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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