The Sterling Hotel

Negative notes about a musty/old smell, a dusty chair, and bathroom moisture that triggered asthma — cleanliness issues lowered this score.

Strong positive mentions of staff being friendly and responsive; Valerie at the front desk called out as especially helpful and apologetic despite a check-in delay.

Location praised as good, near the State Capitol, with street parking easy to find.

Mixed: spacious and gorgeous suite and a wonderful jacuzzi/bathroom experience, but issues with outdated elements, limited electrical capacity, a non-working shower head and difficulty getting warm water.

Some appealing amenities (jacuzzi, ability to project movies) but limited electrical outlets and lack of small kitchen items (no microwave/plates) reduced the score.

Not explicitly discussed; assigned the target overall rating (standard quality for this hotel tier).

Not mentioned in reviews; assigned the target overall rating (standard quality for this hotel tier).

Overall stay described as good and relaxing; praised as charming and suitable for a wedding despite check-in delays and some room issues.