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Extended Stay America Suites - Austin - Round Rock - South

Round Rock · US

Extended Stay America Suites - Austin - Round Rock - South

6.5
Good404 reviews
  1. Hotel Collection
  2. /Hotels in Round Rock
  3. /Extended Stay America Suites - Austin - Round Rock - South
WiFi availableFree WiFiParkingFree ParkingPrivate parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Round Rock, US

Fully Equipped Kitchens

Each room at Extended Stay America - Austin - Round Rock - South comes with a fully equipped kitchen, including a stove top, microwave, and fridge. This feature allows guests to enjoy the convenience of preparing their meals just like at home.

Convenient Amenities

Guests can take advantage of the laundry and ironing facilities provided by the hotel, ensuring a comfortable and stress-free stay. The upgraded bedding with extra pillows adds an extra touch of comfort for a good night's sleep.

Complimentary Services

Enjoy a grab-and-go breakfast, free WiFi, and weekly housekeeping during your stay. With free onsite parking available, guests can explore nearby attractions like Dell Diamond and The Domain shopping centre hassle-free.

Book your stay at Extended Stay America - Austin - Round Rock - South for a convenient and comfortable extended visit.

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Location

How to Find Us

16950 North Interstate 35

Round Rock · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.5

Good

404 reviews

Highlights

  • +Convenient/good location
  • +Helpful/polite staff (specific praise for Debra)
  • +Some high-quality, spacious and quiet rooms
  • +Occasional excellent room service

Could Improve

  • –Dirty rooms, unclean sheets and unpleasant odors
  • –Safety/security incident (stranger trying to enter room)
  • –Rude or unhelpful staff and billing issues (double charge)
  • –Maintenance problems: elevator, hot water, noisy exhaust, old appliances
  • –No/poor breakfast options
  • –Uncomfortable mattress in some rooms
  • –Smoking smell and nighttime street activity
Cleanliness3.5

Multiple guests reported dirty rooms, unclean sheets, sweat smell and general lack of cleanliness; one reviewer explicitly said 'could be cleaner' and others described odors and stains.

Service9.0

Service is mixed in the reviews: there are several reports of rude or unhelpful staff (receptionist charging twice, very slow towel delivery), but also multiple positive mentions (polite staff, specific praise for Debra and instances of excellent room service). Overall score reflects the presence of strong staff service in many cases despite notable failures.

Location9.0

Location is frequently praised as convenient and good for access to the highway; several reviewers explicitly list location as a pro despite some notes about people walking at night.

Room Quality8.5

Room quality is mixed: some guests describe high-quality, spacious and quiet rooms, while others note uncomfortable mattresses, old/rusty appliances and doors that didn't appear to lock properly. Overall leans positive due to multiple mentions of high-quality rooms.

Amenities5.0

Amenities show problems in multiple reviews: elevator out of service, malfunctioning card reader, hot water tap and noisy exhaust fan, missing utensils, and inconsistent housekeeping frequency; score reflects evident maintenance issues.

Value for Money4.0

Several guests reported being charged extra fees (early check-in/early check-out, double charge) and losing a night due to delays; combined with cleanliness and maintenance problems this yields a below-average value perception.

Food and Beverage5.0

Breakfast was missing for some or described as limited and in need of improvement; no strong positive mentions of F&B — rated slightly below neutral.

Overall Experience8.0

Overall experience is mixed: some guests describe an 'awesome' or 'great stay' and praise rooms and staff, while others report serious issues (cleanliness, safety incident, rude staff). Rating reflects a tilt toward positive experiences for many guests but acknowledges several significant negatives.

Elizabeth

Solo Traveller · Sep 2026

1
Liked:Nothing at all
Disliked:That i couldn't check in

via Nuitee

Q2341CNchrisg

Solo Travel · Jul 2026

6

Could be better

Liked:In 5 weeks I only received 2 room service cleans. Elevator didn’t work the whole time I was there, the back doors card reader malfunctioned so you had to pin it open with the mat or go through the front door. The hot water tap didn’t work in my room and the exhaust fan in the ensuite was noisy and rattled. Some maintenance is required asap. Also being charged an early check in fee after being late due to flight delays and losing a nights accommodation as well as an early check out fee I think is a bit average.

via tripadvisor

Gloria

Couple · Jul 2026

7

It took the staff 2 1/2 hours to get me a set of towels into spoons which was ridiculous time

Liked:Clean
Disliked:Staff

via Nuitee

Ahmonjae

Solo Traveller · Jul 2026

10

Comfortable

Liked:Convenient
Disliked:N/A

via Nuitee

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