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Haven Hotel Rotterdam, Curio Collection by Hilton

Rotterdam · NL

Haven Hotel Rotterdam, Curio Collection by Hilton

8.7
Excellent8,592 reviews
  1. Hotel Collection
  2. /Hotels in Rotterdam
  3. /Haven Hotel Rotterdam, Curio Collection by Hilton
WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Rotterdam, NL

Luxurious 5-Star Mainport Hotel Rotterdam

Indulgent Spa and Wellness Facilities

Experience ultimate relaxation at Spa Heaven and wellnessclub H20 with an indoor pool, Finnish sauna, and panoramic sauna overlooking the Rotterdam Skyline. Unwind with massages, body treatments, and more.

Elegant Design Rooms

Each room at Mainport Hotel Rotterdam features a luxurious XXL signature bed, whirlpool, walk-in shower, and air-conditioning. Enjoy high-end amenities like a mirror TV, Illys espresso machine, and plush bathrobes.

Gastronomic Delights and On-Site Bar

Start your day with a live-cooking breakfast buffet at Restaurant Down Under and savor à-la-carte dishes at the hotel's restaurant. Conclude your evening with a wide selection of drinks at On The Rocks cocktail bar.

Book your stay at Mainport Hotel Rotterdam for a truly lavish experience.

Loading rooms and rates...

Location

How to Find Us

Leuvehaven 77

Rotterdam · NL

+31 10 217 5757

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that all staying guests must be over 18 years old. The minimum check-in age is 18 years. Children under 18 are only allowed to stay once accompanied by a staying parent or guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

8,592 reviews

Highlights

  • +Great location
  • +Friendly staff

Could Improve

  • –Cleanliness issues
  • –Room maintenance problems
Cleanliness8.0

There were multiple cleanliness issues mentioned, such as lack of vacuuming and dirty windows in the wellness area.

Service9.5

Most reviews appreciated the staff's attentiveness and friendliness during their stay.

Location9.5

The location was frequently highlighted as excellent and convenient for exploring the area.

Room Quality8.0

Some issues were noted with room amenities and maintenance, such as non-working appliances and poor bathroom finishing.

Amenities9.0

Amenities like the gym and pool were appreciated, although there were some complaints about the spa.

Value for Money8.5

Considering the price paid, some guests felt the value was lacking due to service and room issues.

Food and Beverage8.0

The breakfast quality and choices were criticized by some guests.

Overall Experience9.0

General enjoyment of the stay even with some highlighted issues, leading to a mostly positive sentiment.

SERKAN

Couple · Oct 2026

5

traumatic experience

Liked:location was great
Disliked:The hotel’s location was fantastic, and the breakfast was okay. At check-in, the receptionist upgraded our room without us even asking, which was a lovely surprise and made us very happy. Unfortunately, our experience with the valet parking service was extremely upsetting. The €47 parking charge felt quite high. For comparison, I paid $45 for valet parking at the InterContinental Miami, where my room cost $800 per night. At this price, I expected a reliable, professional service. On our second evening, we asked for our car and were told that no valet was available and that I would have to collect it myself. I initially declined because we were heading to an important dinner, and I did not want to walk through the rain in Rotterdam’s stormy weather. The staff then said they would find someone to help. Ten minutes later, when I asked for an update, I was told they could not start the car and that I needed to go myself. When I reached the car, what I found was deeply concerning. A very young woman had been sent to retrieve our large vehicle, and she was frightened of accidentally driving it into the river while manoeuvring. Seeing her in that situation was genuinely upsetting. My concern was not with her, but with the hotel’s decision to put her in that position. What should have been a straightforward valet service became an incredibly distressing experience and left a very negative impression of our stay.

via Nuitee

Mohammed

Couple · Oct 2026

7
Liked:Good location, nice stuff
Disliked:Cleaning wasn’t that good especially the toilet and the bathtub was full of hair before using it

via Nuitee

Michaela

Solo Traveller · Sep 2026

6
Disliked:Loud , herd the tram

via Nuitee

Diane

Family With Children · Sep 2026

10

Excellent hotel, with lovely staff and amenities.

Liked:Room very clean and spacious. Had a sauna in the bathroom so that was an AA++ for us. I actually had time to use it also, and it was fab.
Disliked:Would have liked room service options. I didn't manage to order room service. I also did not get a chance to see the gym or swimming pool (my own fault).

via Nuitee

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