Rotterdam · NL

Grand Hotel Central

Name: Grand Hotel Central
Address: Kruiskade 12, Rotterdam, 3012 EH
Telephone: +31 10 414 0744
Rating: 6.4

6.4

Good4,389 reviews

Secured parkingParkingScreens / Barriers between staff and guests for safetyTelevision in common areasFront desk (limited hours)Free wired internet

Check-in / Check-out

From 04:00 PM · Until 11:30 AM

Classification

3-Star Hotel

Amenities

Television in common areas, Front desk (limited hours), Free wired internet, Internet access, Housekeeping on request, Secured parking

Location

Rotterdam, NL

Prime Location in Rotterdam

Grand Hotel Central is nestled in the heart of vibrant Rotterdam, just a stone's throw away from popular attractions like Lijnbaan shopping street and Town Hall Square. With the convenience of being a short walk from the local casino and cinema complex, our hotel offers the perfect base to explore the city.

Comfortable Accommodation

Enjoy a cozy stay in our bright rooms, each equipped with a private bathroom for your convenience. Whether you're here for a quick getaway or a longer stay, Grand Hotel Central ensures a comfortable and relaxing experience for all guests.

Convenient Amenities

Take advantage of our free internet access in the lobby and seek out valuable tourist information from our friendly reception staff. We strive to make your stay as seamless as possible, ensuring you have everything you need at your fingertips.

Book your stay at Grand Hotel Central now and experience the best of Rotterdam's hospitality!

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Location

How to Find Us

Kruiskade 12

Rotterdam · NL

+31 10 414 0744

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note all adult guests must be 18 years of age or older. When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Rotterdam · NL

Grand Hotel Central

6.4

Good4,389 reviews

Secured parkingParkingScreens / Barriers between staff and guests for safetyTelevision in common areasFront desk (limited hours)Free wired internet

Check-in / Check-out

From 04:00 PM · Until 11:30 AM

Classification

3-Star Hotel

Amenities

Television in common areas, Front desk (limited hours), Free wired internet, Internet access, Housekeeping on request, Secured parking

Location

Rotterdam, NL

Prime Location in Rotterdam

Comfortable Accommodation

Convenient Amenities

Book your stay at Grand Hotel Central now and experience the best of Rotterdam's hospitality!

Loading rooms and rates...

Guest Reviews

What Guests Say

6.4

Good

4,389 reviews

Highlights

+Great location
+Affordable price

Could Improve

–Poor cleanliness
–Small room sizes

Cleanliness5.1

Multiple reviews mention poor hygiene and cleanliness issues in the rooms and hallways.

Service7.6

General sentiment indicates that while some staff were not friendly, others provided acceptable service.

Location8.1

Many reviews highlight the excellent location near central Rotterdam and public transport.

Room Quality5.6

Several reviews indicate that rooms were small and there were issues with maintenance.

Amenities6.1

Mixed remarks about amenities, with no specific positives or negatives highlighted.

Value for Money6.1

The pricing seems reasonable for the location, despite cleanliness and room size concerns.

Food and Beverage6.1

No feedback provided specifically about food and beverage; assumed standard.

Overall Experience6.5

Overall experience was varied, reflecting a mix of good aspects but significant issues.

Alex

Couple · Jan 2026

Avoid avoid avoid

Liked:The location of the property was good, the room itself was ok ish. Some of the staff members could smile. Some couldn’t.

Disliked:If we had not been so tired we would have left. Please avoid this hotel it’s currently in the middle of some sort of renovation or something- there are skips outside the front full of chairs etc. The lobby itself is a real mess and stinks of a mix between weed, BO and human waste. The front door is being wedged open using a dirty old flip flop sandal. The lift is in a real state as is the hallway leading up to our room with open roof tiles. The room itself was ok and relatively tidy, but the mattress was very dirty under the sheets and the bath was full of pubic hair. The curtains had lots of stains and didn’t line up correctly on the rails. Don’t bother paying for a ‘Standard’ room over the budget - they are the same. In the picture the difference was a pair of slippers and bath, we did not receive any slippers. Technically There was a bath - but it does not have any taps only a shower attached. So can’t be used as a bath - pointless and misleading in the information. Also there is a kettle - but no cups or coffee or tea as pictured in the information. Just a kettle. Also the television is missing a CI card so has no channels- pointless. The TV itself has live wires sticking out the back - a real mess. If we had felt we could we would have complained - I feel it was a scam and we were miss sold the product. Booking.com should be ashamed allowing this to be sold on its sight - it’s fraud. This comes from a longtime user of booking.com I won’t be booking via the portal again due to this. It can’t be trusted to vet the quality and truthfulness of the product. Avoid this hotel! Even though cheap money better spent elsewhere. Thankfully me and my partner still had fun while out of the room - but very disappointing indeed.

via Nuitee

Maxence

Couple · Jan 2026

Liked:All

Disliked:Nothing

via Nuitee

Modasir

Couple · Jan 2026

Disliked:The reception peoples are has no good treatment to customers

via Nuitee

Ashley

Couple · Jan 2026

Medium

Disliked:Hearing people screaming and loud noises in the evening/middle of the night

via Nuitee

Location

How to Find Us

Kruiskade 12

Rotterdam · NL

+31 10 414 0744

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.