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Downtown Inn

Rochester · us

Downtown Inn

7.4
Very Good174 reviews
  1. Hotel Collection
  2. /Hotels in Rochester
  3. /Downtown Inn
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSnack bar/deliNon-smoking rooms

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Room service, Family rooms

Location

Rochester, us

Convenient Location

Downtown Inn, located in Rochester, offers easy access to popular attractions like TCF Center and Meadow Brook Music Festival, making it the perfect choice for travelers seeking entertainment and convenience.

Comfortable Accommodation

Guests can enjoy the convenience of free WiFi, shared lounge, and complimentary private parking. Selected rooms feature a kitchenette equipped with essential appliances, ensuring a comfortable stay for all guests.

Leisure and Entertainment

With activities like cycling in the surrounding area and a snack bar for relaxation, Downtown Inn provides both leisure and entertainment options for a memorable stay in Rochester.

Book your stay at Downtown Inn now and experience the perfect blend of comfort and convenience during your visit to Rochester!

Loading rooms and rates...

Location

How to Find Us

1100 North Main Street

Rochester · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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DOWNTOWN INN

Guest Reviews

What Guests Say

7.4

Very Good

174 reviews

Highlights

  • +Great location
  • +Clean facilities
  • +Easy access to attractions

Could Improve

  • –Poor customer service
  • –Inadequate room amenities
  • –Noisy environment
Cleanliness7.1

Several reviews mentioned cleanliness, but also highlighted issues with maintenance and forgotten housekeeping.

Service6.1

Guests faced frustrations with check-in and communication regarding room access, impacting overall service.

Location8.6

Consistently praised for its convenient proximity to downtown.

Room Quality7.6

Rooms appeared new but had various maintenance issues that detracted from comfort.

Amenities7.1

Basic amenities were missing or inadequate, such as lack of extra pillows and insufficient toiletries.

Value for Money8.1

Reviewers felt the location and cleanliness justified the price despite several drawbacks.

Food and Beverage7.6

No specific mention of food and beverage, assumed standard for the hotel tier.

Overall Experience7.1

Mixed feelings overall, primarily due to service issues but with some positive aspects.

Mary

Couple · Oct 2025

4
Liked:The location was very walkable to downtown. It had a nice mini fridge.
Disliked:I wasn't aware that no one would be in the lobby. They are supposed to email you your room # and code to enter your room. We arrived an hour early at 3pm. We went in the lobby to check in as I've never had a problem being early anywhere else. There was a sign w a text # so I texted to get my info. After several minutes, I got a reply saying I wouldn't get my info until 4pm. Rearranged our plans, went to eat and came back at 3:50. At 4:06 I texted back that I still hadn't received an email with room# etc. No reply. So I checked booking.com and found a number to call. I called and after many rings, it picked up asking for my code, which I never received. By 4:20, I still hadn't received an email. I saw a maintenance guy and explained. He used his phone to call someone and handed me his phone. The person on the other line said they were emailing me as we spoke. Why he couldn't or wouldn't just tell me my info was frustrating. Still no email. So then he said he'd text it to me. After a few minutes I got the text. Finally got in the room, there was a problem with the latch so it took a few. The tiny room was that overdone millennial gray, vinyl floor white trim. Only a bed a tiny dining table table w 2 chairs. No comfy chair or sofa no rug, just hard surfaces . The fireplace insert was not functional. Wasn't even hooked up. I know bc I pulled it out of the wall looking for a switch to turn on. Nothing. Also, there are rooms on both side of the building but they put everyone on the same side so it was a little noisy. The next morning 2 different people knocked right at 11 telling me I had to leave. I told one of them I'd just be a few minutes. After all, they were half an hour late checking me in in the first place. Then they knocked again at 11:12. FFS! We were out by 11:15am. Wouldn't recommend.

via Nuitee

Barb K

Couple · Oct 2025

8
Liked:Great location.
Disliked:Street noises at ight

via Nuitee

wayman

Family With Children · Sep 2025

7

Great location I

Liked:Great location
Disliked:Fiberglass place remote needed new battery. Only had one wash cloth and room wasn't cleaned or trash, fresh towels for the next day

via Nuitee

Amanda

Couple · Sep 2025

7

It was a comfortable bed, and convenient location, but seemed as though someone bought a crap motel and cheaply flipped

Liked:Convenient location, no need to check in or out.
Disliked:The fan in the bathroom was covered in dust, the bathroom door hinges loose and was very difficult to close. The frame around the tv is broken. I was excited about the electric fireplace, but couldn’t figure out how to turn it on
. No remote for it, no accessible buttons.

via Nuitee