Name: Hyatt Place Jackson Ridgeland
Address: 1016 Highland Colony Pkwy, Ridgeland, 39157
Rating: 7.3

Hyatt Place Jackson Ridgeland | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingSwimming poolIndoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Ridgeland, us

Luxurious Stay in Ridgeland

Modern Amenities: Hyatt Place Jackson Ridgeland offers a range of modern amenities for a comfortable stay, including a bar, fitness centre, and air-conditioned rooms with free WiFi.

Relaxation and Leisure: Unwind in the indoor pool or start your day with a workout at the fitness centre. The hotel ensures a relaxing and enjoyable stay for all guests.

Convenient Location: Located near major attractions like Mississippi Coliseum and Jackson Convention Complex, Hyatt Place Jackson Ridgeland is the perfect choice for both leisure and business travelers.

Experience comfort and convenience at Hyatt Place Jackson Ridgeland. Book your stay now for a memorable experience!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.3

Very Good

608 reviews

Highlights

+Friendly staff
+Clean rooms
+Great location

Could Improve

–Maintenance issues
–Price concerns
–Breakfast quality inconsistency

Cleanliness6.9

Clean rooms were noted, but there were issues with maintenance and broken fixtures.

Service8.6

Staff were friendly and helpful, particularly noted in reviews.

Location8.6

Location was consistently praised for its convenience.

Room Quality7.1

Rooms were described as comfortable, but some furniture and layout issues were mentioned.

Amenities6.6

Charges for convenience items and issues with breakfast options were noted.

Value for Money7.1

Pricing concerns were raised, especially regarding changes to rates.

Food and Beverage6.1

Breakfast quality was criticized, indicating a lack of consistency.

Overall Experience7.4

Overall positive reviews but highlighted with some significant concerns.

jeanlucpM3197OG

Family · Jul 2026

Hyatt Place is on a roll! (downhill)

Liked:I’ve been staying at Hyatt properties for many years, and unfortunately Hyatt Place continues to decline. My expectations for the brand are already fairly modest, yet this stay still managed to disappoint. From the moment we arrived, we weren’t acknowledged as Globalists. While elite recognition isn’t the most important part of a stay, it’s a noticeable omission when it’s one of the program’s advertised benefits. The room itself had a strong mildew odor that was immediately apparent and especially severe in the poorly lit bathroom. The Wi-Fi was completely unusable throughout our stay. Even more concerning, we encountered the same problem at another Hyatt Place just a week later, suggesting this may be more than an isolated issue. What has become increasingly frustrating is watching Hyatt Place steadily remove amenities that once made the brand a good value. Over the years, rooms have lost or reduced many of the features that distinguished them: * Three trash cans have become a single small trash can. * Microwaves have disappeared from many rooms. * Kitchen sinks have been removed. * Refrigerators, once standard, are now increasingly absent. * Closets have often been replaced with an open, doorless alcove. * Large entertainment/storage cabinets with shelves have been replaced by a television mounted directly to the wall, eliminating useful storage space. The cumulative effect is that the rooms feel increasingly stripped down. It gives the impression that Hyatt is reducing the amount of furniture, fixtures, and surfaces that require cleaning and maintenance, but doing so at the expense of guest comfort and convenience. The bathroom design remains one of the most awkward I’ve encountered. The inward-swinging door leaves so little room that closing it requires an awkward maneuver in an already cramped space. The lobby is similarly under-resourced. Hyatt advertises a dining area and bar, but staffing appears limited to a single employee who is simultaneously expected to answer the telephone, operate the bar, prepare food, and assist arriving guests. That isn’t fair to the employee, and it inevitably results in unnecessary waits for guests. Hyatt Place was once a dependable brand that offered spacious, thoughtfully designed rooms at a reasonable price. Since the pandemic, however, the experience has steadily deteriorated. This stay reinforced the impression that the focus has shifted from providing a comfortable guest experience to minimizing operating and housekeeping costs. Unfortunately, it shows.

via tripadvisor

michelletO2810NR

NONE · Jun 2026

My home away home

Liked:It is my home away from home. If you are looking for an easy check-in process, this is the place. There are plenty of places to eat around the hotel as well. I would recommend this and stay again.

via tripadvisor

andyfQ6747NW

Family · Jun 2026

Do not book! Rude customer service

Liked:Do not book here. We had to cancel to to a bad storm and they refused to give a refund. I understand it’s within the 72 hour policy, but they were rude about it. It’s also bad customer service because we can’t control the weather. Do not book!

via tripadvisor

chadhS3516RW

Business · Jun 2026

Horrible Manager and Corporate Experience. Hyatt doesnt care and this Manager Kareem doesnt care

Liked:Do not stay at this property. Due to a computer error, I was never properly checked in. As a result, I was overcharged, and after returning from a full day of work, I discovered that hotel staff had entered my room, removed my belongings, and locked me out. To make matters worse, I was charged for a night I did not stay there. The hotel had no available rooms to correct the situation, forcing me to find another hotel at a higher cost and inconvenience. What was most disappointing was the lack of accountability. Kareem, the manager who checked me in the previous day and spoke with me that morning, never contacted me to apologize or resolve the issue. Corporate customer service advised me not to return to the hotel and promised a resolution within 24–48 hours. More than a week later, the issue still has not been resolved. The level of customer service, communication, and management at this property is unacceptable. Based on my experience, I would strongly recommend staying at another hotel. The handling of this situation showed a complete lack of concern for the guest and a troubling disregard for honesty and customer care.

via tripadvisor

Location

How to Find Us

1016 Highland Colony Pkwy

Ridgeland · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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