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Embassy Suites by Hilton Raleigh Crabtree

Raleigh, United States

Embassy Suites by Hilton Raleigh Crabtree

8.9
Excellent854 reviews

4700 Creedmoor Road

4700 Creedmoor Road

  1. Hotels
  2. /Hotels in Raleigh
  3. /Embassy Suites by Hilton Raleigh Crabtree
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Raleigh, United States

Walkability

Walk Score® by Redfin
63
Walk
45
Bike

Luxurious All-Suite Hotel Near Crabtree Valley Mall

Complimentary Breakfast & Evening Reception

Indulge in a delicious hot buffet breakfast and unwind at the free evening reception.

Convenient Amenities & Services

Enjoy the convenience of a microwave, refrigerator, and flat-screen TVs in your room. Take advantage of the fitness center, free shuttle service, and proximity to local attractions.

Nearby Attractions & Entertainment

Explore the state Capitol building, Museum of Science, and North Carolina State University just a stone's throw away. Book your stay now and experience the best of Raleigh!

Loading rooms and rates...

Location

How to Find Us

4700 Creedmoor Road

Raleigh, United States

+1 919-881-0000

The Neighbourhood

What’s Nearby

Landmarks
  • North Carolina Museum of Art4 milesA prominent art museum featuring diverse collections from around the world, including a 164-acre outdoor Museum Park with art installations.
  • Lenovo Center4 milesA multi-purpose indoor arena, home to the NHL's Carolina Hurricanes and NC State men's basketball, also hosting major concerts and events.
Parks
  • Shelley Lake Park3 milesA picturesque 53-acre park with two miles of paved greenway trails around a scenic lake, ideal for outdoor activities like walking, running, and fishing.

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Embassy Suites by Hilton Raleigh Crabtree

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

No specific sustainability information is publicly available for Embassy Suites by Hilton Raleigh Crabtree. The property is part of Hilton's brand-wide "Travel with Purpose" ESG strategy, which includes goals for environmental footprint reduction and social impact.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note airport shuttle times are limited. Contact hotel for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

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Guest Reviews

What Guests Say

8.9

Excellent

854 reviews

Highlights

  • +Excellent breakfast
  • +Friendly and accommodating staff
  • +Very convenient location (near mall)
  • +Spacious, comfortable rooms
  • +Good gym and meeting/conference facilities
  • +Evening snacks/amenity offerings

Could Improve

  • –Noisy/old air-conditioning units disturbing sleep
  • –Cleanliness problems in some rooms (stains, sink issues, chemical smell)
  • –Occasional poor dinner/food service and missing promised in-room snacks
  • –Isolated service lapses (unfriendly check-in, lost-package handling)
  • –Small bathrooms/maintenance issues (shower handle, pull-out bed condition)
Cleanliness7.8

Mixed reports: several guests praised cleanliness, but multiple mentions of stains on bedding/towels, a nasty sink, chemical smell and cleaning rags left in a room lowered the score.

Service9.5

Mostly positive: numerous comments about friendly, accommodating staff (Eric at the bar, Paula and Kevin called out), though one check-in interaction and a lost-package incident were negatives.

Location9.6

Consistently praised for convenience and proximity to the mall; several guests explicitly called location a highlight.

Room Quality8.3

Rooms described as spacious and comfortable by many, but issues reported with noisy/old AC units, small bathrooms, a broken shower door handle and stained pull-out bedding.

Amenities9.4

Strong amenities: popular breakfast, evening snacks, good gym and meeting spaces; some inconsistency with premium-suite snack promise but overall amenities are a strength.

Value for Money8.2

Mixed: several guests felt the room/experience did not fully justify price (noisy AC, occasional food issues), while others found the offerings worthwhile.

Food and Beverage9.2

Breakfast repeatedly praised as very good; evening snacks appreciated. A few reports of poor dinner quality or missing promised in-room snacks moderate the score.

Overall Experience9.2

Overall positive stays for most guests due to location, breakfast and staff, though noisy AC and isolated service/cleanliness issues affected some experiences.

Kristin

Family With Children · Oct 2026

7

Fine experience, but not as nice as typical stay at Embassy Suites.

Liked:Breakfast was very good. Bed was comfortable and room clean.
Disliked:Person checking us in was not very friendly. In his defense he had just arrived and needed to get settled. The room we were assigned to was not ready for guests. It had two large air filtration devices in the room and heavy smell of chemicals. cleaning rags left in the room. We were promptly reassigned to another room.

Lanasia

Family With Children · Oct 2026

5
Liked:I liked the convenience of the location. The staff was really friendly.
Disliked:The cleanliness was not up to par. Sink was nasty and water drainage was not good. Pull out bed needed new sheets and had stains. Some of the towels and bedding had stains on them.

Wesley

Family With Children · Oct 2026

10

Enjoyable

Liked:The evening snacks
Disliked:I wish there were more options for breakfast

Sandra

Couple · Oct 2026

3

Forgettable stay

Liked:Location was great
Disliked:Food was terrible. Evening meal was gone off. Shower was cold and handle on the shower door came off in my hand.

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