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Casa Santiago Hotel Boutique

Querétaro · MX

Casa Santiago Hotel Boutique

9
Exceptional224 reviews
  1. Hotel Collection
  2. /Hotels in Querétaro
  3. /Casa Santiago Hotel Boutique
WiFi availableFree WiFiRestaurantSpa/wellness centerBarScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Querétaro, MX

Luxurious Accommodation

Experience the epitome of luxury at Casa Santiago Hotel Boutique in Querétaro. Indulge in our air-conditioned 5-star rooms with free WiFi and private bathrooms. Each room features a flat-screen TV and a safety deposit box for your convenience. Wake up to a delicious breakfast with a variety of options to choose from.

Exquisite Dining

Savor the flavors of Mexico at our on-site restaurant offering authentic Mexican cuisine. Whether you prefer à la carte, continental, or American dishes, we have something to satisfy every palate. Special dietary requests for vegetarian and vegan guests are gladly accommodated.

Convenient Amenities

From a 24-hour front desk to tour organization services, we ensure your stay is seamless and enjoyable. Explore nearby attractions such as the Queretaro Congress Centre and San Francisco Temple with ease. Book your stay at Casa Santiago Hotel Boutique for an unforgettable experience.

Loading rooms and rates...

Location

How to Find Us

Independencia 28, centro, Queretaro, Qro

Querétaro · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

224 reviews

Highlights

  • +Excellent location
  • +Attentive service
  • +Clean facilities

Could Improve

  • –Small rooms
  • –Noise issues
  • –Quality of meals
Cleanliness8.7

The hotel was reported as clean, although some guests noted areas could use better maintenance.

Service10.0

Many guests praised the helpfulness and attentiveness of the staff.

Location9.6

The location was described as perfect, with easy access to attractions.

Room Quality8.2

Some rooms were noted as small and uncomfortable by guests.

Amenities9.1

Standard quality for this hotel tier, with some amenities lacking attention.

Value for Money8.7

While some guests felt the rooms were small for the price, others found good value.

Food and Beverage8.1

Some meals received negative remarks regarding quality, affecting overall experience.

Overall Experience9.7

Despite some issues, guests overall enjoyed their stay and would return.

da_chevalier

Solo Traveller · Sep 2026

9

Superbe hôtel

Liked:Hotel neuf et moderne dans le centre de Querétaro. Prestations de qualité, le personnel est très accueillant. Le restaurant propose des plats et cocktails vraiment délicieux.
Disliked:Pas de pommeau de douche et carrelage très glissant dans la douche et la salle de bain. Des travaux ont commencé dans le bâtiment voisin lors de notre séjour sans que l'on soit informés. Coups de marteau de 8h à 18h qui résonnaient dans toutes les chambres. Aucun geste commercial n'a été proposé.

via Nuitee

Vanessa

Couple · Aug 2026

10

Amazing hotel in the middle of centro histórico, super clean, great beds and friendly staff!

Liked:Amazing location, beautiful design, amazing food and drinks, super clean rooms. The beds are comfy and pillows are great! The overall design of the hotel is so beautiful and they use good quality soaps etc in the rooms.
Disliked:Nothing :)

via Nuitee

A8553UXannet

Family · Apr 2026

2

So not recommend

Liked:Had a nice lunch on a rainy day. Then the servers tried to charge us for a used book that fell off the couch while my son was looking at it. They claimed the book was damaged. The server would not give us the receipt for our lunch until we agreed to pay $540 pesos. We said that was ridiculous. The young man working threatened to call the police and then tried to block my husband from leaving. We were able to leave and refused to pay but it was a very unpleasant. I would not recommend this hotel or restaurant.

via tripadvisor

Santiago

Solo Traveller · Mar 2026

9

Real nice, everything is close, if you like to walk, it’s the spot

Liked:The rooms are clean, the food is ok, Staff is gentle but I would felt better if they had a better security filter, everything was ok, but it shares a bar open to the public
Disliked:Clean, good quality, and confy

via Nuitee

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