Hôtel Palace Royal Centre-Ville Québec par JARO, Quebec City | Member Rates

Name: Hôtel Palace Royal Centre-Ville Québec par JARO
Address: 775 Honoré-Mercier, Quebec City, G1R 6A5
Rating: 8.1

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Hôtel Palace Royal Centre-Ville Québec par JARO, Quebec City | Member Rates | Dyme

ParkingSecured parkingRestaurantSwimming poolAccess to nearby indoor poolScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 05:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Quebec City, ca

Walkability

Walk

Bike

Luxurious Amenities

Hôtel Palace Royal in Quebec City offers a luxurious experience with a hot tub, indoor pool, and an on-site restaurant. Guests can unwind and indulge in comfort during their stay.

Convenient Services

With valet and self-parking options available, the hotel ensures a hassle-free experience for guests. Additionally, services like bike hire, car hire, and a 24-hour front desk cater to all needs promptly.

Prime Location

Located just steps away from Morrin Centre and other key attractions, Hôtel Palace Royal Jaro provides easy access to the best of Quebec City. The perfect starting point for your Quebec adventure.

To experience luxury, convenience, and prime location in Quebec City, book your stay at Hôtel Palace Royal today!

Neighbourhood

What’s Nearby

Sapristi...bistro bar

1 min walk

This cheery, modern eatery offers Italian fare such as pizzas & pasta, with an upstairs bar & patio.

4.3

Restaurant La Buche

4 min walk

Sugar shack serving Quebecois cuisine & cocktails in a rustic, funky space with stone walls.

4.5

Terrasse Saint-Denis

4 min walk

A historical landmark offering scenic views of the St. Lawrence River.

4.8

Place d'Armes

5 min walk

Leafy plaza featuring flower beds, grand buildings & a neo-Gothic monument with a fountain.

4.6

1640 Bistro

5 min walk

Located in the L'Auberge du Trésor Inn, this upscale eatery offers New Canadian cuisine & a patio.

4.4

Umbrella Alley (Summer Only)

7 min walk

A picturesque alley adorned with colorful umbrellas, a popular spot for photos.

4.6

Quartier Petit Champlain

8 min walk

Cooperative-owned shopping quarter with independent boutiques, galleries, restaurants & a theatre.

4.7

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

4,430 reviews

Highlights

+Great location near Old Quebec
+Friendly staff

Could Improve

–Cleanliness issues in the bathroom
–Maintenance problems in the room

Cleanliness6.8

Multiple complaints regarding cleanliness issues, especially in the bathroom.

Service9.3

Service was reported as spectacular, with staff being friendly and accommodating.

Location9.3

The location is excellent, conveniently near Old Quebec and attractions.

Room Quality7.3

Rooms noted as spacious but had maintenance issues and lack of ambiance.

Amenities8.3

Good amenities overall, but hot tub and pool temperature issues were mentioned.

Value for Money7.3

High price for the stay compared to the issues encountered.

Food and Beverage7.8

Food quality received mixed reviews, with one instance of poor steak preparation.

Overall Experience8.8

A generally positive experience, but specific issues may deter future stays.

traveler9796jr

Couples · May 2026

Clean rooms, comfortable bed, and great location!

Liked:We stayed at Hotel Palace Royal for a long weekend in Quebec. The rooms were clean, the bed was extremely comfortable, and it was about a 10-minute walk to all of the shops and restaurants in Old Town. They have parking available for an additional fee, and there is a hot breakfast available for an extra fee in the hotel restaurant (try the maple donuts!). They have live music in the pool area on the weekends, which was nice to listen to on our balcony.

via tripadvisor

Fatih

Extended Group · May 2026

Liked:Location

Disliked:Room service could be better They should clean the floor more often

via Nuitee

Lori

Couple · May 2026

Liked:Everything

via Nuitee

Concepcion

Family With Children · May 2026

I highly recommend this hotel. Staff were very nice too. Thanks for making our stay memorable

Liked:The location of property and the room

Disliked:Nothing

via Nuitee

FAQs

Common Questions

Check-in is from 05:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hôtel Palace Royal Centre-Ville Québec par JARO

LowHigh

Low Carbon

No specific sustainability information is publicly available for this property. [Note: Practices reported but not independently verified.]

Indoor swimming pool, Fitness centre, Sauna, Jacuzzi, Massage services, Business centre, Meeting and banquet facilities, Free Wi-Fi, 24-hour reception, Express check-in/check-out, On-site dining at Beffroi Steakhouse restaurant, Bar/Lounge

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

775 Honoré-Mercier

Quebec City · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 05:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, children under 3 stay free of charge. Any older children are charged CAD 20 per night. Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details. For stays of 2 nights or less no housekeeping will be done during your stay. For all special requests, please contact the front desk. For stays of 3 nights or more: After the second night, we change the towels, empty the trash and the coffee machine. After the 4th night, a complete housekeeping of the room is providedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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