Name: Hyatt Ziva Puerto Vallarta - All-inclusive
Address: Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390, Puerto Vallarta, 48390
Telephone: 52-322-2265000
Rating: 8.8

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Hyatt Ziva Puerto Vallarta - All-inclusive | Member Rates | Dyme

Wheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool umbrellasBilliards or pool table

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Full-service spa, Fitness facilities, Proposal/romance packages available, Arcade/game room, Comprehensive recycling policy, Guest education on local ecosystems and culture

Location

Puerto Vallarta, MX

Discover paradise at Hyatt Ziva Puerto Vallarta, an all-inclusive haven nestled in the picturesque Conchas Chinas region.

Luxurious Relaxation

Indulge in the ultimate pampering experience at our rejuvenating spa, offering massages, facials, and innovative body treatments. Unwind by one of our four stunning outdoor pools or challenge friends to a game on our outdoor tennis court.

Culinary Delights

Savor the vibrant flavors of Mexican cuisine at Casa Grande and explore our selection of 5 on-site restaurants. Enjoy 24-hour room service or relax with a refreshing cocktail at our beach bar or poolside lounge.

Exceptional Facilities

With 335 air-conditioned rooms featuring free minibar items and modern amenities, your comfort is guaranteed. Host seamless events in our expansive conference space, ideal for both business meetings and celebrations.

Don’t miss your chance to experience luxury—book your stay at Hyatt Ziva Puerto Vallarta today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

485 reviews

Highlights

+Friendly staff
+Great spa services
+Fantastic food experiences

Could Improve

–Room quality issues
–Inconsistent service
–Noise from children

Cleanliness7.2

Room was dated and lacked adequate amenities; confirmed stolen jewelry raises concern.

Service9.7

Staff received positive mentions for friendliness and attentiveness.

Location9.2

Convenient beach access and nearby attractions, but busy with families.

Room Quality7.7

Dated rooms with insufficient amenities and comfort.

Amenities9.7

Spa services and cabanas received positive reviews; fun activities available.

Value for Money9.1

Thought to be overpriced compared to actual 5-star quality.

Food and Beverage8.7

Food quality varies, with some standout meals and others less appealing.

Overall Experience9.2

Enjoyable stay with a mix of great experiences and some disappointments.

X2316SIkareng

Family · May 2026

We've been 3 times and every time it gets better

Liked:I highly recommend Hyatt Ziva in PV!! We have been 3 times! My husband and I first went at the end of 2015, we then returned with our 2-year-old and additional family members in 2022, and then just went again in April 2026 with our now 6-year-old and 1-year-old and extended family. We have been very impressed with the changes and upgrades that have been made over the past 10 years, which have enhanced our experience. This year we took full advantage of the Kids club - our son and two nephews (ages 4-6) enjoyed making pizza, sand castle building on the beach, and a special camp night which involved dinner, s'mores, and a movie on the beach. We love the addition of the poolside cabanas, the smoothie/ceviche/crepe bar (Fresco), and the Teppanyaki table at Tamari! The staff are excellent and the daily activities and entertainment are a great addition. We also love the exclusive beach and you can easily switch between the pool and ocean. This is definitely a more active/lively all-inclusive resort so if you are looking for a quiet, adult-only experience, this is probably not what you are looking for.

via tripadvisor

b00kjjw0rm

NONE · May 2026

Hyatt Ziva Adult Family Reunion

Liked:Had a beautiful week at the Hyatt Ziva. We have had many trips there and they never disappoint. I felt the food has really improved. The service was also excellent. It’s a beautiful spot.

via tripadvisor

J5648VUchristinem

NONE · May 2026

An extraordinary vacation at an extraordinary resort!

Liked:This was our 2nd time to this beautiful property (last time was ~ 15yrs ago when it was a Dreams resort). Good food for an all-inclusive. You can also purchase upgrades for specialty items, which provide better dining options. The room was clean and comfortable. Staff is friendly and helpful. One in particular, José, was beyond a doubt the most extraordinary staff member I have ever encountered. One time when we were eating at Blaze, the sun was bothering my daughter's sunburn, and he graciously stood blocking the sun until duty called him elsewhere! He also impressed us with his wine selections and providing small extras during our dinners there. We will definitely seek him out when we return!

via tripadvisor

97rodolfog

NONE · May 2026

Hyatt Ziva 10/10!

Liked:We stayed as a family with our four- and five-year-old daughters to celebrate our oldest’s fifth birthday, and the Hyatt Ziva Puerto Vallarta completely blew us away. The beach was beautiful, the food was excellent with something for everyone, and our girls had an absolute blast. But what truly stood out was the incredible hospitality—I’ve honestly never experienced service like that. Every staff member went out of their way to make us feel special. We can’t wait to go back!

via tripadvisor

Location

How to Find Us

Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390

Puerto Vallarta · MX

52-322-2265000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li> </ul>

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Guest Reviews

What Guests Say

8.8

Excellent

485 reviews

Highlights

+Friendly staff
+Great spa services
+Fantastic food experiences

Could Improve

–Room quality issues
–Inconsistent service
–Noise from children

Cleanliness7.2

Room was dated and lacked adequate amenities; confirmed stolen jewelry raises concern.

Service9.7

Staff received positive mentions for friendliness and attentiveness.

Location9.2

Convenient beach access and nearby attractions, but busy with families.

Room Quality7.7

Dated rooms with insufficient amenities and comfort.

Amenities9.7

Spa services and cabanas received positive reviews; fun activities available.

Value for Money9.1

Thought to be overpriced compared to actual 5-star quality.

Food and Beverage8.7

Food quality varies, with some standout meals and others less appealing.

Overall Experience9.2

Enjoyable stay with a mix of great experiences and some disappointments.

X2316SIkareng

Family · May 2026

We've been 3 times and every time it gets better

via tripadvisor

b00kjjw0rm

NONE · May 2026

Hyatt Ziva Adult Family Reunion

Liked:Had a beautiful week at the Hyatt Ziva. We have had many trips there and they never disappoint. I felt the food has really improved. The service was also excellent. It’s a beautiful spot.

via tripadvisor

J5648VUchristinem

NONE · May 2026

An extraordinary vacation at an extraordinary resort!

via tripadvisor

97rodolfog

NONE · May 2026

Hyatt Ziva 10/10!

via tripadvisor