Puerto Plata · DO

Viva Heavens by Wyndham, A Trademark All Inclusive

Name: Viva Heavens by Wyndham, A Trademark All Inclusive
Address: Playa Dorada Complex, Puerto Plata, 570000, Puerto Plata, 570000
Telephone: +1 877-997-1877
Rating: 7.4

7.4

Very Good174 reviews

Free WiFiFree self parkingWheelchair-accessible on-site restaurantPool umbrellasFree pool cabanasPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Scuba diving nearby, Safe-deposit box at front desk

Location

Puerto Plata, DO

Luxurious Spa Experience

Pamper yourself with a visit to the spa offering massages, body treatments, and facials, while the outdoor pool and tennis court provide recreational activities.

All-Inclusive Dining and Entertainment

Indulge in international cuisine at V Kitchen or unwind at multiple bars on-site. The resort offers complimentary Wi-Fi, concierge services, and gift shops, ensuring a hassle-free stay.

Convenient Amenities and Access

Featuring 180 individually decorated guestrooms with modern amenities, the resort also includes a 24-hour front desk, multilingual staff, and free self-parking.

Book your stay at Viva Heavens by Wyndham now for a lavish getaway in Puerto Plata's Playa Dorada, moments away from top attractions.

Loading rooms and rates...

Location

How to Find Us

Playa Dorada Complex, Puerto Plata, 570000

Puerto Plata · DO

+1 877-997-1877

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Pool access available from 6:00 AM to 7:00 PM.
Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Puerto Plata · DO

Viva Heavens by Wyndham, A Trademark All Inclusive

7.4

Very Good174 reviews

Free WiFiFree self parkingWheelchair-accessible on-site restaurantPool umbrellasFree pool cabanasPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Scuba diving nearby, Safe-deposit box at front desk

Location

Puerto Plata, DO

Luxurious Spa Experience

Pamper yourself with a visit to the spa offering massages, body treatments, and facials, while the outdoor pool and tennis court provide recreational activities.

All-Inclusive Dining and Entertainment

Indulge in international cuisine at V Kitchen or unwind at multiple bars on-site. The resort offers complimentary Wi-Fi, concierge services, and gift shops, ensuring a hassle-free stay.

Convenient Amenities and Access

Featuring 180 individually decorated guestrooms with modern amenities, the resort also includes a 24-hour front desk, multilingual staff, and free self-parking.

Book your stay at Viva Heavens by Wyndham now for a lavish getaway in Puerto Plata's Playa Dorada, moments away from top attractions.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.4

Very Good

174 reviews

Highlights

+Friendly staff
+Good service
+Spacious rooms
+Nice ambiance
+Clean beach area

Could Improve

–Room maintenance issues
–Limited restaurant options
–Bland food
–Long walk to the beach

Cleanliness6.8

The room was not properly maintained with HVAC issues, indicating potential cleanliness shortcomings.

Service8.3

The staff was frequently commended for their friendliness and attentiveness.

Location7.8

The resort was close to the beach, though some noted a longer walk.

Room Quality7.3

Rooms were spacious, but there were issues with maintenance affecting quality.

Amenities7.8

Good amenities available, though some guests noted limited restaurant options.

Value for Money7.2

Guests felt it was fairly budget-friendly, but some mention of issues decreases perceived value.

Food and Beverage6.8

Food quality varied with some praising it, but blandness and limited variety were concerns.

Overall Experience7.3

While there were concerns, guests enjoyed their stay overall, appreciating the service and vibe.

Mariano

· Sep 2025

Liked:View to the garden grass, I nice swing for photo sessions. Gift shop inside the hotel. Done nearby

via Nuitee

Jeanette

Family · Sep 2025

Liked:This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and my Dads birthday a special one . Ernesto from the tours was great we had a wonderful experience at paradise island it’s a must do. Specially on a Saturday when it was very busy . Hendry was very friendly and welcoming . Some evenings we had dinner outside in front of the pool and that was very nice and beautiful . The vibe was very romantic and nice. The beach is very close and a beautiful walk , The place is super nice and clean . Compared to other resorts we been this one is small and everything is close by. Gym staff Adonis were also great and very motivating . We had a wonderful time. And we will definetly be back .

via Nuitee

Agueda

Partner · Sep 2025

Liked:the food was good, but the restaurants were not available. the place was empty, and they were using one restaurant open. i was charged on a separate credit card, even thou i paid in full because i did not bring the cc.

via Nuitee

Tiffany

Friends · Sep 2025

Liked:Viva Heavens is a small resort with a long walk to the beach. The buffet for breakfast and lunch and snacks are subpar to say the least however the restaurant food was really good. The resort is middle of the road budget friendly. You get what you pay for. Staff was friendly, knowledgeable and very helpful.

via Nuitee

Location

How to Find Us

Playa Dorada Complex, Puerto Plata, 570000

Puerto Plata · DO

+1 877-997-1877

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Pool access available from 6:00 AM to 7:00 PM.
Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A deposit may be required at the property.

Explore More