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Playabachata

Puerto Plata · DO

Playabachata

0
  1. Hotel Collection
  2. /Hotels in Puerto Plata
  3. /Playabachata
Free WiFiPool umbrellasBilliards or pool tablePool sun loungersFull-service spaFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Snorkeling nearby, Arcade/game room

Location

Puerto Plata, DO

Luxurious Spa and Recreational Amenities - Indulge in massages, body treatments, and facials at the spa, or enjoy the 3 outdoor swimming pools, fitness center, and karaoke for endless entertainment and relaxation.

All-Inclusive Dining and Bar Options - Experience a culinary delight at La Roca and other dining establishments offering local and international cuisine. Unwind at 5 bars/lounges, a beach bar, and daily complimentary receptions with a diverse selection of drinks.

Convenience and Comfort - With 998 well-equipped guestrooms featuring minibars, flat-screen TVs, and deep soaking bathtubs, along with amenities like complimentary Wi-Fi, concierge services, and dry cleaning, your stay at Playabachata promises luxury and ease.

Book now for an unforgettable beachfront getaway at Playabachata in Puerto Plata.

Loading rooms and rates...

Location

How to Find Us

Bahia de Maimon, Puerto Plata, Puerto Plata, 57000

Puerto Plata · DO

1-809-3201212

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.4

Good

281 reviews

Highlights

  • +Beach location
  • +Friendly staff

Could Improve

  • –Cleanliness issues
  • –Outdated rooms
  • –Inconsistent service
Cleanliness5.1

Multiple reviews mentioned cleanliness issues with rooms, including dirty conditions.

Service7.6

Staff were generally friendly, though there were complaints about response times and treatment of some guests.

Location8.1

The location was appreciated, especially the views and access to the beach.

Room Quality6.1

Rooms were described as outdated and there were issues with amenities like air conditioning.

Amenities7.1

The pool area and entertainment options were well-received, although some amenities needed improvement.

Value for Money6.6

Overall decent value for the stay, though some guests felt it did not meet expectations.

Food and Beverage5.1

Mixed reviews regarding food quality; some guests were disappointed with breakfast options.

Overall Experience7.1

Guests had varied experiences, with a blend of positives and negatives noted throughout.

pauline

· Oct 2025

8
Liked:Yes everything was great

via Nuitee

Marilyn

Family · Oct 2025

2
Liked:The room aren’t updated it.. lunch and breakfast is not good. They need to update that hotel. I wanted to leave as soon I check in. Really I don’t recommends.

via Nuitee

Hilary

Partner · Oct 2025

8
Liked:Ants in the room were super annoying. There were so many of them.

via Nuitee

Carla

Family With Children · Oct 2025

2
Liked:Title: Worst Resort Ever – Traumatizing Experience at Playa Bachata! This place was absolutely horrible! I don’t even know where to start. The room was disgusting — AC didn’t work, fan didn’t work, toilet barely flushed, and everything felt hot and dirty. The pool was filthy and there was only ONE pool open for everyone. The beach was dirty, and it just felt like nobody cared about keeping this place clean. The food was nasty, drinks were disgusting, everything tasted spoiled or watered down. To make things worse, we saw huge roaches in our room and around the resort. That alone was enough to make me want to leave. But the worst part — my daughter got stung by a sea urchin at the beach. The so-called doctor at the resort was so money hungry and unprofessional, using a needle to pull out four sea urchins from her toes right there like it was nothing. No proper care, no compassion, just attitude and greed. My daughter was crying and scared, it was traumatizing to watch. This resort is a complete nightmare. Do not waste your money or time here. I wouldn’t stay here again even if it was free. Playa Bachata is the WORST resort ever.

via Nuitee

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