Puerto Morelos · MX

Ocean Coral & Turquesa All Inclusive

Name: Ocean Coral & Turquesa All Inclusive
Address: Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580, Puerto Morelos, 77580
Telephone: 52-998-2872100
Rating: 8.8

8.8

Excellent674 reviews

Free WiFiWheelchair accessible parkingParking (limited spaces)Free self parkingWheelchair-accessible van parkingBicycle parking available

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Golfing nearby

Location

Puerto Morelos, MX

Luxurious Spa Services

Indulge in massages, body treatments, and facials at the spa, ensuring a pampering experience during your stay.

Recreational Paradise

Enjoy 4 outdoor pools, tennis courts, sauna, and complimentary Wi-Fi, guaranteeing a fun-filled and relaxing getaway.

Culinary Delights and Entertainment

Dine at 1 of 9 restaurants, savor room service, and unwind at bars. With a game room and arcade, entertainment is always at your fingertips.

To book your stay at the Ocean Coral & Turquesa All Inclusive and relish in these exceptional amenities, contact us today!

Loading rooms and rates...

Location

How to Find Us

Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580

Puerto Morelos · MX

52-998-2872100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A deposit may be required at the property.

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Puerto Morelos · MX

Ocean Coral & Turquesa All Inclusive

8.8

Excellent674 reviews

Free WiFiWheelchair accessible parkingParking (limited spaces)Free self parkingWheelchair-accessible van parkingBicycle parking available

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Golfing nearby

Location

Puerto Morelos, MX

Luxurious Spa Services

Indulge in massages, body treatments, and facials at the spa, ensuring a pampering experience during your stay.

Recreational Paradise

Enjoy 4 outdoor pools, tennis courts, sauna, and complimentary Wi-Fi, guaranteeing a fun-filled and relaxing getaway.

Culinary Delights and Entertainment

Dine at 1 of 9 restaurants, savor room service, and unwind at bars. With a game room and arcade, entertainment is always at your fingertips.

To book your stay at the Ocean Coral & Turquesa All Inclusive and relish in these exceptional amenities, contact us today!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

674 reviews

Highlights

+Large, well-appointed rooms (mini bar, coffee machine)
+Clean and quiet rooms
+Excellent maid service
+Highly recommended spa & therapists
+Friendly/staff (Antonio at pool bar)
+Varied entertainment and events
+Choice of restaurants via hotel app

Could Improve

–Public pool and spa bathrooms tired/need updating
–Raccoons around the resort
–Sunbed-reservation policy disadvantaging many guests
–Hotel gift shop and visiting stalls overpriced

Cleanliness8.2

Room was described as clean, but public pool bathrooms and the spa bathroom were 'tired' and in need of updating; raccoons around the resort also reduced perceived cleanliness.

Service9.5

Service consistently praised: excellent maid service, attentive spa therapists (Claudia and Ngelly), and friendly staff (Antonio at the pool bar singled out) — strong, reliable service throughout the stay.

Location8.8

Standard quality for this hotel tier

Room Quality9.0

Rooms described as large, well appointed (mini bar, coffee machine), quiet and clean — very positive room experience.

Amenities8.8

Spa highly recommended and many entertainment options (karaoke, dancers, silent disco, foam party, DJ); however pool-area facilities and some public bathrooms need updating and entertainment was mixed.

Value for Money7.8

Concerns over value due to sunbed-reservation behavior disadvantaging many guests and an overpriced hotel gift shop/stalls.

Food and Beverage9.1

Good choice of restaurants available via the hotel app and friendly pool bar staff; dining options appreciated though booking on the day required.

Overall Experience9.2

Generally a positive 'Good 4 Star' stay with excellent service and spa experiences, comfortable rooms and varied entertainment, offset by pool-area maintenance issues, raccoons and sunbed policy concerns.

cliomalta

Couples · Mar 2026

Good 4 Star

Liked:Ok lets start with the positives, room was large, well appointed mini bar, coffee machine, clean, quiet just what you would expect on a holiday. Maid service was excellent. Choice of restaurants for dinner via the hotel App which was good, ok need to book on the day but we visited the ones we wished to do, and no we did not have a butler to help us we just booked it on the App. Evening entertainment outdoors was a bit mixed karaoke, Mexican dancers, silent disco etc, but up in the reception there was also entertainment which was fine. There was also a foam party and DJ near a pool on some evenings. Staff were excellent Antonio at the pool bar always with a smile. We went to the Spa twice was so good, we had Claudia and Ngelly I think her name they were both excellent and listened to where need more pressure etc, you need to go at least once while there. Negatives: Public bathrooms around pools a bit tired and in need of some updating, Spa bathroom also. Raccoons around the resort day and night, one evening 15 in the pool, but biggest issue I felt was the sun beds, one morning we had a tour at 6.30am and most of the beds had either towels, books or flip flops on, on other mornings the same going for breakfast all beds taken and some remained unused for hours, this is not just guests but the dive/tour guys, the lifeguard for guests who had upgraded to the Privilege rooms, this is not a good policy as detrimental to all other guest who also paid good money. Hotel Gift shop and stalls that visit on a Friday are way over priced.

via tripadvisor

L2184WQlucyh

Family · Mar 2026

Review from a Brit !

Liked:This hotel is majority Canadians and Americans, we found the Americans a little rude and arrogant hence why some of the reviews appear to be 1-2 stars, I wouldn’t let these reviews put you off booking. However we are a family of 6 originally going to Dubai but had to change last minute, we were supposed to be staying on the palm in a Rixos hotel which is quite upscale and premium. We were given this holiday as straight swap at the exact same price and can honestly say it wasn’t worth the money but this is largely due to the 10hrs flights. The hotel itself is probably reasonably priced and a great destination for those closer to Mexico but I wouldn’t pay this much again to go here. The food was good and had lots of variety, never short of options in the buffet. The booking system for the restaurants is such a mess we were there 9 days and only got booked in twice after going to reception not even using the app. Everyone we spoke to experienced the same issue with the booking, spaces are released at 10am to book the same day with the privilege members having priority to book, by the time we were allowed to book spaces disappeared instantly. If you do get a space you can only book up to 4 people so if you are a family of 5 or more you have to go to reception. The food in the restaurants don’t differ from the buffet and are not worth the hassle. We did enjoy the Villa Marina but we had to go to reception to book this. The coffee shop is nice but so busy and not worth the wait. The ice cream parlour is a good edition but opens at 3pm and would be nice to have earlier in the day. We stayed in the daisy suits which were lovely and cleaned/refreshed daily we had no complains about the rooms and bathrooms. The wildlife at the hotel is lovely, the animals are calm and friendly and the workers seem to care and treat them nicely. We went to Xcaret and would definitely recommend! It’s one of a kind and a must do, priced well and the hotel co ordinates. You did have to reserve sun loungers quickly in the AM but where don’t you these days. Overall it was a lovely hotel and beautiful part of the world, as a Brit it’s probably not worth the money largely due to the expensive flights not the hotel. The staff and rooms were great, food was average but I would sum it up with the word accommodating. Don’t bother with the hotel app or restaurants and remember to bring USD for tips ! It’s also quite a casual hotel not much for dress codes, heels and smart attire would definitely stick out a bit.

via tripadvisor

evankZ9761LU

Family · Mar 2026

Fair and Balanced

Liked:My family and I travelled to Riviera Maya and stayed at the Ocean Coral and Turquesa from March 11-18. The resort overall was good. Lots of food options, the pools were immaculate, the rooms were clean, and the staff were all very nice and accommodating. However, if you are a person who goes to a resort to enjoy the beach and ocean, this resort is not for you. There was only what I can describe as endless amounts of seaweed in the water and along the shoreline. To be fair the resort used tractors to try and clean up the beach but it was overwhelming and within a short period of time the seaweed had re-accumulated. I realize that this phenomenon is not the fault of the hotel but if you are a person/family that enjoys the beach, you will be disappointed. Bottom line: if you are going to this resort for the food, pools, and service, you will be satisfied. However, if you are someone who enjoys the beach and ocean, I would suggest avoiding this resort/region as you will be massively disappointed.

via tripadvisor

T9434XWlornas

Couples · Mar 2026

Amazing vacation with all the wonderful staff!!

Liked:Blue Moon - Juan started our enjoyment with a great sense of humor, professional and so much fun. Our server’s Ricardo and Elejandro did such good service and everything was top notch. We look forward to coming back. You guys are amazing!! Our butler Elizabeth and Jose and Javier at the ElBeso pool were 12 out 10. We will definitely return.

via tripadvisor

Location

How to Find Us

Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580

Puerto Morelos · MX

52-998-2872100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A deposit may be required at the property.

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