Name: MAXX Hotel Sanssouci Potsdam
Address: Allee nach Sanssouci 1, Potsdam, 14471
Rating: 8.2

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MAXX Hotel Sanssouci Potsdam | Member Rates | Dyme

ParkingRestaurantScreens / Barriers between staff and guests for safetyConcierge serviceNon-smoking roomsRoom service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Parking, Non-smoking rooms, Restaurant, Room service, Terrace, Family rooms

Location

Potsdam, de

Luxurious Accommodation in the Heart of Potsdam

Prime Location: Situated beside Park Sanssouci, our hotel offers easy access to all the attractions in Potsdam.

Modern Amenities: Enjoy cable TV, free WiFi, and a hairdryer in all rooms. The welcoming interiors are designed with warm colors and natural materials.

Exclusive Benefits: As an H-Rewards member, relish free public transport in Berlin and Potsdam during your stay with us.

Ready to experience the perfect blend of luxury and convenience? Book your stay at the MAXX Hotel Sanssouci Potsdam now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

5,239 reviews

Highlights

+Great location
+Friendly staff
+Excellent breakfast

Could Improve

–Cleanliness issues
–Parking space is limited

Cleanliness7.4

Several reviews mention issues with room cleanliness upon check-in.

Service8.4

Overall friendly service but with some inconsistency noted at the front desk.

Location8.9

Comments highlight the hotel's excellent central location.

Room Quality7.9

Rooms modern and comfortable; one review mentioned issues with temperature.

Amenities7.9

No specific mention of amenities, assumed standard quality for this hotel tier.

Value for Money7.9

Reasonably priced considering the location and offerings.

Food and Beverage8.9

Consistently positive remarks about the breakfast quality and variety.

Overall Experience8.1

Guests had a very good experience with a few minor issues noted.

al0al0al0

Couples · May 2026

Ideal location, disappointing service

Liked:My wife and I spent four nights at this hotel during our trip to Potsdam in early May this year, and here's our experience: 1. The location is ideal, especially for those traveling without a car. The hotel is located on a quiet street a few dozen meters from Luizenplatz and a few hundred meters from the entrance to Sanssouci Park. There are many restaurants, a pedestrian shopping area, and several public transportation stops nearby. 2. The building is in very good condition. It was renovated several years ago, and there are no signs of wear or tear on the building or the rooms. 3. Food - the breakfast was decent, but nothing exceptional. The selection is fairly standard for a German four-star hotel. The fruit selection was a bit limited, even considering it's May. There's a restaurant, but the menu didn't inspire any interest. 3. Room - We stayed in a Deluxe Room. The size was as expected. There was no balcony, but the hotel clearly states when booking that not all rooms of this class have one. The bathroom is small and extremely inconvenient. The toilet and shower are located together in a small space without adequate ventilation. There's either no forced-air ventilation, or it's so weak that its presence is unnoticeable. The only place to hang towels is on the shower door handle (it swings outward, so everything drips onto the laminate floor, and there's no floor drain). So the towels don't dry. This wouldn't be a big deal, but they don't change them without a special request. Usually, in hotels, just placing the towels on the shower floor in the morning is enough to get them replaced, but no one checks this here. The room is sparsely furnished – what's there is of good quality, but it's clearly not enough. The bed is okay. There are no nightstands, only two open shelves. The chair is quite nice, but there's nowhere for another person to sit except on the ottoman, and sitting on a backless ottoman for long is uncomfortable. There are no chairs, not a single one, despite the ample space in the room. There's no table as such. There's a 35-centimeter-deep board bolted to the wall, proudly called a desk. The ottoman sits right next to it. The closet is very small, with barely any hangers. The cheaper rooms have a kettle and bags of tea, coffee, sugar, and powdered coffee whitener. The De Luxe room promises a coffee machine instead, and it does have one, but it's extremely basic. It makes one type of coffee from capsules and doesn't even dispense boiling water. It comes with four capsules, four sugar packets, and four powdered coffee whitener packets. There's no tea. Over the course of four days, they only replenished the powdered coffee whitener, which we didn't use, but they didn't bother to refill the sugar we used. I have to give the staff credit – they provided a kettle upon our first request, but they didn't bother to provide tea. 4. Cleanliness Overall, the hotel is clean. The room was decently cleaned upon arrival, except for some dust on the bottom bunks near the bed. During your stay, cleaning is only upon request, and you're required to request it by 4 PM the day before (in practice, it can be done the same day). This wouldn't be a bad thing, but they also don't check for towels or the availability of coffee, sugar, or tea. 5. Staff While very friendly, they're ineffective. The current shift forgets to pass on requests to the next. One day, we returned tired and sweaty after a long walk to find the towels still lying on the shower floor – even though we'd never requested cleaning for that day. It took three visits to reception and an hour to change the towels—each time they smiled, nodded, and said "right now," but there was no result. All in all, this is not the standard of facilities or service one expects from a four-star hotel belonging to a reputable chain. Given that our previous experiences with hotels in this chain had been quite positive, this disappointment felt all the more bitter.

via tripadvisor

Kristin

Solo Traveller · May 2026

Close to park Sanssouci - but far too expensive

Liked:Location, breakfast

Disliked:Value for money, crowded breakfast room

via Nuitee

Margaret

Solo Traveller · May 2026

Average stay in an average hotel

Liked:Location was good. Breakfast was great.

Disliked:Always a queue or too few people manning reception. Waiting time was dreadful. Just one small bottle of water in the room on arrival - then the hotel wanted to charge €8 for more water!

via Nuitee

Location

How to Find Us

Allee nach Sanssouci 1

Potsdam · de

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that only guests of our H-Rewards points program receive a ticket for public transport in Berlin and Potsdam free of charge. Please note that the fitness center is not on site, but a 10-minute walk away and guests get free entrance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Guest Reviews

What Guests Say

8.2

Excellent

5,239 reviews

Highlights

+Great location
+Friendly staff
+Excellent breakfast

Could Improve

–Cleanliness issues
–Parking space is limited

Cleanliness7.4

Several reviews mention issues with room cleanliness upon check-in.

Service8.4

Overall friendly service but with some inconsistency noted at the front desk.

Location8.9

Comments highlight the hotel's excellent central location.

Room Quality7.9

Rooms modern and comfortable; one review mentioned issues with temperature.

Amenities7.9

No specific mention of amenities, assumed standard quality for this hotel tier.

Value for Money7.9

Reasonably priced considering the location and offerings.

Food and Beverage8.9

Consistently positive remarks about the breakfast quality and variety.

Overall Experience8.1

Guests had a very good experience with a few minor issues noted.

al0al0al0

Couples · May 2026

Ideal location, disappointing service

via tripadvisor

Kristin

Solo Traveller · May 2026

Close to park Sanssouci - but far too expensive

Liked:Location, breakfast

Disliked:Value for money, crowded breakfast room

via Nuitee

Margaret

Solo Traveller · May 2026

Average stay in an average hotel

Liked:Location was good. Breakfast was great.

Disliked:Always a queue or too few people manning reception. Waiting time was dreadful. Just one small bottle of water in the room on arrival - then the hotel wanted to charge €8 for more water!

via Nuitee