Name: Quality Inn & Suites Olde Town
Address: 347 Effingham Street, Portsmouth, VA 23704
Telephone: +1 757-397-7788
Rating: 6.8

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Portsmouth, us

Convenient Location in Olde Towne Historic District

Located off Interstate 264, Quality Inn Olde Town is the ideal choice in Portsmouth, VA for both leisure and business travelers.

Well-Appointed Guest Rooms and Suites

Featuring microwaves, refrigerators, and free HBO, our rooms ensure a comfortable stay. Upgrade to a suite with a full kitchen and whirlpool bathtub for added luxury.

Full-Service Amenities and Attractions

Enjoy free high-speed internet, a hot breakfast, and access to our exercise room and outdoor pool. Explore nearby attractions like the Norfolk Naval Shipyard and Virginia Sports Hall of Fame.

Ready to experience comfort and convenience at Quality Inn Olde Town? Book your stay now for a memorable Portsmouth getaway!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

6.8

Good

707 reviews

Highlights

+Clean and comfortable rooms
+Friendly staff
+Great location
+Good breakfast options

Could Improve

–Cleanliness issues in rooms
–Noise disturbances
–Poor room quality
–Rude front desk staff in some instances

Cleanliness5.8

Several reviews mentioned cleanliness issues, such as rooms not being completely clean and the bathroom lacking a shower curtain.

Service7.7

Overall service was rated positively, with mentions of friendly staff, though there were complaints about the front desk handling situations.

Location8.3

The location was frequently praised for being convenient and close to attractions.

Room Quality5.2

Several complaints were made about the quality of rooms, including outdated facilities and noise issues.

Amenities7.3

Amenities such as breakfast were mentioned positively, though there were some complaints about the need for additional options.

Value for Money6.2

Value was seen as average, with some guests feeling the price was too high for the quality received.

Food and Beverage7.3

Breakfast was rated positively, with no major complaints noted.

Overall Experience6.7

Mixed feelings about the overall experience with some strong positives and notable negatives.

Darlene

Couple · Sep 2026

Friendly staff

Liked:Quiet

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Vernon

Solo Traveller · Aug 2026

Disliked:I left my wedding ring and I called about it and they said they didn't find it...

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Kathleen

Couple · Aug 2026

Liked:The staff were friendly and nice, including housekeeping. Close to free ferry to Harbor Park, Tides baseball park. It was 1/2 the price of the other hotels in the area which is why I chose it. If you like Starbucks, there is one right next to the hotel.

Disliked:There was a terrible rain/lighting and thunder storm with 2-4" of rain in a few hours and there was regional flooding. Rain came in under the window of my hotel room on top of AC unit. When I told hotel staff, they noted my concern but didn't do anything. I used hotel towels to mop it up. The lobby leaked from the rain. The road in front of the hotel flooded. Cars were stranded in roadway. Many cars in hotel parking lot had water up to the door. There were few spots to park outside of flooding area. Some of the spots that flooded had warning signs that the spot might flood. The next morning all the flooding was gone. A pan handlers was in the parking lot of the hotel. It's certainly not the hotel's fault that there was flooding or a huge rainstorm. There really wasn't anywhere for the water to go.

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Lance

Solo Traveller · Aug 2026

Disliked:No access to open windows in room toilet seat old..

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Location

How to Find Us

347 Effingham Street

Portsmouth · us

+1 757-397-7788

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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