Name: DoubleTree by Hilton Pomona
Address: 3101 W Temple Ave, Pomona, California, 91768, Pomona, 91768
Telephone: 1-909-594-0600
Rating: 8.6

DoubleTree by Hilton Pomona | Member Rates | Dyme

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Wheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool sun loungers

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, Express check-out, Area shuttle (surcharge), Electric car charging station, Free WiFi, 24-hour front desk

Location

Pomona, US

Welcome to DoubleTree by Hilton Pomona, your ultimate retreat in the heart of Westmont!

Relax and Rejuvenate: Dive into our outdoor pool or boost your fitness routine at our well-equipped fitness center. Whether you're looking to unwind or stay active, our recreational amenities cater to every guest’s needs.

Culinary Delights: Treat your taste buds to exquisite Italian cuisine at VITA Los Angeles. With a stylish bar/lounge and convenient room service, you can savor gourmet dishes whenever you choose.

Event and Business Facilities: Hosting an event? Our expansive conference space of 8,000 square feet is perfect for meetings and weddings alike. Enjoy fast and complimentary internet access, ensuring your business needs are met seamlessly.

Don't miss out on an unforgettable stay—book your room today at DoubleTree by Hilton Pomona!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

156 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Dirty rooms
–Poor amenities

Cleanliness7.6

Garbage left everywhere, including the elevator and elevator waiting areas. Bathroom was grimy.

Service9.6

Staff, especially Colin at the front desk evening shift, were great despite other issues.

Location9.6

Close to Cal Poly Pomona campus and easy freeway access.

Room Quality7.6

Rooms held a strong damp odor and had issues like sheets not completely dry.

Amenities8.1

Pool area is worn out and dirty—chairs & tables not cleaned.

Value for Money8.6

You get what you pay for, cheap hotel, cheap services.

Food and Beverage9.6

Restaurant quality was good but overpriced.

Overall Experience8.1

Comical stay with many disappointments; won't stay again.

Miksha

Extended Group · Jul 2026

Great value and good facilities

Liked:Friendly staff

Disliked:Didn’t have enough shower towels replaced every day

via Nuitee

Linda

Couple · Jul 2026

We had a nice stay and loved the Italian restaurant.

Liked:I liked that the hotel was in a clean neighborhood. We loved the view of PCC and the rolling hills from our window. We also ate at Vita the Italian restaurant which was connected to the hotel. It was delicious .

via Nuitee

Penelope

Family With Children · Jul 2026

Excellent treat, excellent stay! Would stay as many times as I have to stay

Liked:I liked the location, personnel, and cleanliness

Disliked:There was nothing I didn’t like

via Nuitee

Melvin

Family With Children · Jun 2026

Great! except the customer service

Liked:N/A

Disliked:I was disappointed with the customer service I received during my check-in. After driving for almost seven hours, I was extremely tired when I arrived. When the receptionist asked me to tap my credit card on the payment terminal, the machine did not recognize my card. She asked me to try again, but I did not hear her instructions clearly. Instead of swiping my card, I tapped it again. Rather that offering assistance or explaining what I needed to do, she made a comment that I found offensive. Throughout the entire check-in process, from the moment I approached the front desk until she handed me my room key, she appeared irritated to me and did not smile or make any effort to provide a welcoming experience. I chose not to argue because I was exhausted after my long drive, but I believe guests should be treated with patience, courtesy, and professionalism, especially when they may be tired from traveling

via Nuitee

Location

How to Find Us

3101 W Temple Ave, Pomona, California, 91768

Pomona · US

1-909-594-0600

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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