Poços de Caldas · br
Hotel Carlton Plaza
9
Exceptional2,435 reviews
HOTEL CARLTON PLAZA
Poços de Caldas · br
Check-in / Check-out
From 02:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning
Location
Poços de Caldas, br
Contemporary Design and Amenities
Hotel Carlton Plaza in Poços de Caldas offers a stay characterized by contemporary and modern design. The rooms are elegantly decorated with a touch of color, providing a comfortable and stylish environment. Guests can enjoy amenities such as air conditioning, cable TV, and minibar in the modern rooms, ensuring a pleasant stay.
Leisure and Entertainment Facilities
The hotel boasts a variety of leisure and entertainment facilities for guests to enjoy. From a swimming pool and fitness center for relaxation and exercise, to a games room and sun terrace for entertainment and unwinding. Guests can also socialize over happy hour drinks at the bar, offering a vibrant and lively atmosphere.
Convenient Location and Nearby Attractions
Conveniently situated just a few meters from Poços de Caldas’ downtown, Carlton Plaza provides easy access to the city's attractions and activities. Guests can explore nearby landmarks such as the Antonio Carlos Thermal Springs and Balneário Dr. Mário Mourão, all within a short drive from the hotel. Poços de Caldas Airport is also conveniently located just 8.5 km away.
To experience the perfect blend of modern comfort and convenience, book your stay at Hotel Carlton Plaza today.
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Location
Policies
Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
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Guest Reviews
Exceptional
2,435 reviews
Highlights
Could Improve
Mostly praised (e.g., 'quarto impecável', lençóis e toalhas trocadas diariamente) but isolated reports of hairs in the bathroom/box indicate occasional lapses.
Consistently positive: staff repeatedly described as attentive, friendly and efficient (reception, restaurant maitre highlighted).
Many comments call the location excellent/marvelous and note proximity to commercial establishments and landmarks.
Comfortable beds and quality linens reported, good bathroom amenities, but some guests mentioned bad mattresses, thin walls and poor soundproofing.
Strong breakfast offering, brinquedoteca and provided toiletries noted; occasional comment about limited breakfast variation.
Repeated complaints about unexpected paid parking (R$40) and its cost lowered perceived value, though room rates otherwise considered reasonable by some guests.
Breakfast frequently called very good/excellent and restaurant/food praised as delicious; some mention limited variation at breakfast.
Predominantly very positive overall ('hospedagem sensacional', 'tudo perfeito'), tempered by noise and parking issues for a subset of guests.
Sabino
Couple · Jul 2026
Staff e café da manhã muito bom, porém o quarto tem paredes de papel.
via Nuitee
Gustavo
Family With Children · Jul 2026
via Nuitee