Name: Abora Catarina by Lopesan Hotels
Address: Avenida de Tirajana, 1, Playa del Ingles, 35100
Telephone: +34 928 76 28 12
Rating: 8.2

Abora Catarina by Lopesan Hotels, Playa del Ingles | Member Rates | Dyme

WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolHeated pool

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Air conditioning, Fitness center, Swimming pool

Location

Playa del Ingles, es

Luxurious Accommodation Options

Abora Catarina by Lopesan offers a range of rooms with modern amenities including air conditioning, TV, and comfortable sofa beds. Upgrade to the Double Family Pool or Double Deluxe Pool rooms for a private pool and terrace, or choose the Double Superior room for a relaxing hydromassage experience.

Abundant Leisure Facilities

With 5 outdoor swimming pools, a fitness centre, buffet restaurant, and bars, guests can unwind and indulge in various activities. The hotel also boasts a games room, playground for children, and a shared terrace for relaxation.

Convenient Location and Services

Located just 250 metres from the Maspalomas Sand Dunes, this hotel offers easy access to nearby attractions. With a 24-hour front desk, guests can enjoy a seamless stay. Book your stay at Abora Catarina by Lopesan for a memorable vacation experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

2,172 reviews

Highlights

+Friendly staff
+Good location
+Family-friendly activities

Could Improve

–Dirty private pool
–Food quality decline
–Room maintenance issues

Cleanliness7.7

The private pool was very dirty; however, room cleanliness was acceptable.

Service9.1

Staff were excellent and attentive, making a positive impression.

Location9.2

The location is perfect, close to the Maspalomas Dunes and beach.

Room Quality7.6

Rooms are okay, but the beds move when you move. Hotel in need of refurbishment.

Amenities8.2

Facilities available were good, though some improvements needed for winter pool heating.

Value for Money8.1

Overall value is fair, but several improvements could enhance the experience.

Food and Beverage7.2

Quality of food has declined compared to previous visits, though adequate.

Overall Experience8.6

Overall, the stay was enjoyable with positive staff interactions, though some issues affected the experience.

Yasamin

Couple · Sep 2026

Great location and pool, amazing animation team, but old hotel and poor cleanliness.

Liked:We had a really good stay overall. The hotel has an excellent location, the pool was great, and the drinks were very good. The animation team was also amazing and made the stay even more enjoyable.

Disliked:There were a few things that could be improved. The hotel is quite old, and unfortunately I saw several cockroaches in my room, which was disappointing. Also, on one occasion, my husband went to the bar to order a cocktail and unfortunately the staff did not treat him very well.

via Nuitee

williamsL8794PS

Family · Aug 2026

Fantastic caring hotel staff

Liked:Happy with the overall holiday. The hotel is getting a little tired in places and needs a bit of tlc. Food was adequate and extremely well presented with reasonable choices and available everywhere, you will not go hungry! On the negative some of the dishes were not as hot as they should have been. We were premium plus and the choice of premium drinks was fantastic. Pool area was really well served, no leaving towels early and pissing off back to bed, if you did they get folded up and bagged for you to collect later. We were able to get 8 beds together 12 mornings out of 13 and as long as a couple of us waited with the beds to prove use that satisfied the pool attendant, who, by the way kept the place lovely and was so helpful. The animation team were great. Lovely team of guys n gals who worked tirelessly to keep us entertained and amuse my grandchildren at the kids club. The staff are quite simply stupendous! So welcoming and helpful. Having problems with my mobility I was so humbled by the care taken by the staff to make my stay as great as it was. I wouldn’t single out individuals as everyone of them are stars. Would I go back? Most definitely. Am I happy to recommend? Yes.

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michaelobrien1878

Family · Aug 2026

Decent stay overall with some negatives

Liked:After seeing multiple negative reviews especially after the 2 month apparent refurb I was slightly hesitant and tbh im not actually sure what was actually refurbished but here is my review. We arrived late but check in was fast and easy no issues. We had room 222 family room which is essentially a double size room with 2 extra single beds in so was a bit of a squeeze but not an issue if ypu only really use the room for sleeping. Not much closet space, shower bad design so spray water all over the bathroom which would explain why the door was rotted from the bottom. The AC is poor but that seems to be across the whole hotel. The view from the balcony was pleasant overlooking a garden. Hallways could have had a little carpet cleaner on them in the 2 months closure surely? Food/ drink - whilst the selection was not extensive we never found an issue finding something to eat and always fresh (for those super picky about breaky we only seen english sausages once in a week). Plenty of desert options cakes, fruit ice creams etc. The little kids stand was a pleasant addition our little boy loved going to get his own food. Having multiple drinks taps/pumps around the place and with 24 hour access was fantastic and kept queues at the bar low at all times we seen. Couldn't fault any of the staff at the restaurant or bars always service with a smile even in the extreme heat whilst we was there. Pools - the main pool was relatively warm and didn't hit you with that cold shock when you get in at some places. A tip for those looking to sunbathe you will want a sunbed furthest away from the building as the sun will only hit the other side late afternoon. Also be prepared if you have anyone in your party who needs to return to the room for medication before 10am at least 1 person needs to stay or the pool guy will swipe your towels the minute you leave so if there's just 2 of you I don't know how that will work. After 10am he doesnt care he said you can leave your stuff all day after that which I found odd. Thw kids enjoyed the waterpark area which opens at 10 but be in the queue by 9.30 of you want a bed be warned. Nice area to spend the day and open to sunshine all day up there. Animation - Don't really have anything negative to say about this, our little boy loved the kids disco really came out of his shell dancing and singing with the team. From what I seen the animation team were fantastic. We watched 4 shows and enjoyed every one of them. All in all I'd consider it a positive experience, we could have ended up with a more modern room and this would have been a pure positive review but let's be honest its obviously not a 5 star so just enjoy the positives and don't let anything frivolous ruin your holiday

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Setonas

Family · Jul 2026

No Air Conditioning - beware!

Liked:This was our second stay at Abora Catarina, and unfortunately it was much worse than our first visit in 2023. It is difficult to understand how a hotel can decline so much in just three years. The biggest problem was the air conditioning. In reality, there is almost no effective air conditioning in the hotel. Common areas, including the dining area, corridors and elevators, were not cooled at all. With +31°C outside, the temperature in the restaurant was around +28°C. I asked the staff several times to turn on the air conditioning, but nothing changed. Guests were sweating during meals, and the staff did not seem to care. The rooms were not much better. I checked the temperature with my own thermometer and it was constantly +25–26°C, even with the air conditioning set to maximum. The room controller appears to be only decorative, as changing the temperature setting makes no difference. We changed rooms, but the problem remained. The cooling system seems to be centrally controlled and does not allow guests to adjust the temperature. Another issue is the bar drinks. The spirits are still heavily diluted, the same problem I mentioned in my 2023 review. Even with an all-inclusive package, we had to buy our own drinks from nearby supermarkets because the quality of the alcoholic beverages was unacceptable. The food quality has also declined. Breakfast is repetitive, which was already the case in 2023, but lunch and dinner choices have become worse. There is often only one meat option, while many other dishes are vegetarian or fish-based and remain untouched. Guests regularly had to wait 10–15 minutes for freshly prepared meat dishes because they disappeared immediately. Overall, our second stay at Abora Catarina was a big disappointment. Compared to 2023, the hotel has clearly declined in comfort, food quality and overall standards.

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Location

How to Find Us

Avenida de Tirajana, 1

Playa del Ingles · es

+34 928 76 28 12

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.