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HM Tropical

Playa de Palma · ES

HM Tropical

8.3
Excellent1,865 reviews
  1. Hotel Collection
  2. /Hotels in Playa de Palma
  3. /HM Tropical
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Playa de Palma, ES

Prime Location Opposite Palma Beach

HM Tropical offers a prime location opposite Palma Beach, making it the perfect seaside getaway. The outdoor swimming pool and 24-hour reception ensure convenience and relaxation throughout your stay.

Comfortable Rooms with Essential Amenities

Each air-conditioned room at HM Tropical features a private balcony, tiled floors, satellite TV, and a safe. The private bathrooms are equipped with a hairdryer for your convenience.

Delicious Dining Options and Nearby Entertainment

Indulge in regional and international cuisine at the buffet restaurant or grab snacks at the bar's outdoor terrace. With bars, discos, and easy access to Palma city center, entertainment is never far away.

Book your stay at HM Tropical now for a memorable beachside retreat with top-notch amenities and dining options.

Loading rooms and rates...

Location

How to Find Us

Calle Marbella, 16

Playa de Palma · ES

+34 871 71 91 38

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Reservations of 5 or more rooms may be subject to different conditions and supplements.Swimming pool: Closed from Tue, Dec 1, 2026 until Sun, Jan 31, 2027 Swimming pool: Closed from Tue, Dec 1, 2026 until Sun, Jan 31, 2027 A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

1,865 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Good breakfast

Could Improve

  • –Cleanliness issues
  • –Limited amenities operation
Cleanliness7.7

The cleaning in the room was not satisfactory, with reports of uncleaned bathroom fixtures.

Service9.1

Staff was friendly and helpful, with positive mentions of hosts and overall service quality.

Location9.2

The location is ideal, close to the beach and airport, with good access to public transportation.

Room Quality8.1

Rooms are generally good but noted to be small with insufficient storage.

Amenities7.7

Facilities were not open as advertised and lacked minor offerings such as ash trays.

Value for Money8.1

Mixed feelings on pricing, particularly during low season.

Food and Beverage8.2

Breakfast and restaurant quality were good, but service hours were inconsistent.

Overall Experience8.4

Overall stay met expectations despite some minor issues.

Radoslav

Family With Children · Sep 2026

10

Wonderful

Liked:Everything
Disliked:-

via Nuitee

Branko

Solo Traveller · Sep 2026

7
Liked:Breakfast, location, staff and balcony view
Disliked:Rooms should be nicer and equipt better

via Nuitee

Tala

Family With Children · Sep 2026

6

Great view, but poor value for money, don't book for 3 people in one room

Liked:Location was great, very close to the airport and next to a beautiful beach and the pool was nice too with outside bathrooms etc. The view from the balcony was excellent and the beach here was so beautiful. They let you use the facilities on the last day if you want. Small washing line on the balcony was useful (but doesn’t fit towels) Breakfast buffet was varied and big and had lots of local specialties Good parking opposite the hotel Most of the staff were super friendly (some not!)
Disliked:We were told they only change the beach towels on certain days and when we arrived there were no towels available so we were not able to have beach/pool towels on arrival for swimming. And they don’t seem to change them much anyway. We booked a room for 3 people but they basically gave us a small double room and squeezed in an additional bed inside so there was no space for 3 people to move around at all. It was unfair for the space to be so cramped. Underneath the additional bed it was quite dirty with lots of dust and hairs etc so it had not been cleaned for a long time. The bathrooms all have frosted glass so you can see silhouettes of others in the toilet at times. There were also some gaps in the glass so it did not provide the privacy expected from a usual toilet/bathroom. But at times it was just adequate if you are familiar with the people are you are sharing the room with. The staff were all lovely and welcoming except for one who was very rude, curt and unfriendly on the last day in the morning. The young lady was in a bad mood and then after told us we had an outstanding bill which we didn’t, and when we challenged it she then admitted it was a mistake but did not apologise.

via Nuitee

lucia allison

Solo Traveller · Sep 2026

10

Amazing Mallorca holiday

Liked:This hotel really exceeded my expectations, bus stop, supermarkets, restaurants, bars, beach , bik rental, aquarium and more just steps away from hotel, in the hotel itself the staff were all great the breakfast and dinner had lotss to choose from and all delicious. the pools were nice and the sky bar at night was just magical.
Disliked:only 1 downer was that pool opens at 10 but by 9.30 am all sunbeds had towels on them and no one went around to tell anyone to remove them, an example i saw was a couple putting towels at 9.30am leaving the hotel and returned to the pool and there towels at 3pm, during which time no one could use these sunbeds, so i would say just abit more organization with sunbeds or possibly adding more especially in peek season. still this did not put us off we will be back

via Nuitee

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