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Sandos Papagayo

Playa Blanca · ES

Sandos Papagayo

8.4
Excellent428 reviews
  1. Hotel Collection
  2. /Hotels in Playa Blanca
  3. /Sandos Papagayo
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Playa Blanca, ES

Luxurious Beachfront Location

Unmatched All-Inclusive Services: Sandos Papagayo Beach Resort offers 24-hour all-inclusive services with 3 outdoor pools, free WiFi, and a relaxing spa.

Gourmet Dining and Entertainment: Indulge in a variety of culinary delights at the international buffet, pizzeria, oriental/tex-mex restaurant, and poolside snack bar. Enjoy refreshing drinks at 5 bars and a chill-out terrace with stunning island views.

Family-Friendly Activities: With a kids' club, play area, and children's pools, there's plenty for the little ones. Meanwhile, adults can unwind in hot tubs, saunas, or enjoy sports facilities and evening entertainment.

Book now for an unforgettable stay at Sandos Papagayo Beach Resort!

Loading rooms and rates...

Location

How to Find Us

Las Acacias, 6

Playa Blanca · ES

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note premium and à la carte drinks of more than 3 years old are not included in the all inclusive rates. Please note that the full amount of the reservation must be paid upon check-in. Please note that children from 12 years old are considered adults. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide a copy of the credit card, a copy of the passport, and signed copy of authorization from the cardholder for the total cost of the reservation. Please note the published rates for half board stays on 25 December include a mandatory fee for the gala lunch held on that day. Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening. Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform. This property cannot host stag or hen parties or similar parties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. This property is located in a residential area, and guests are asked to refrain from excessive noise. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

428 reviews

Highlights

  • +Friendly and attentive staff
  • +Great location and sea views
  • +Variety of restaurants and activities

Could Improve

  • –Food can be repetitive
  • –Some staff were less friendly
  • –Facilities showing signs of age
Cleanliness7.6

Clean but showing signs of age and wear.

Service9.1

Exceptional service from hotel staff, though some staff appeared unfriendly.

Location8.6

Excellent location with lovely sea views and nearby beaches.

Room Quality8.6

Well-maintained rooms with daily cleaning and good sea views.

Amenities8.6

Great pools and variety of restaurants available.

Value for Money8.1

Generally a good value, though some aspects may feel below four-star standards.

Food and Beverage7.6

Food is decent but can be repetitive.

Overall Experience9.1

Overall enjoyable stay with beautiful views and great staff.

Vicky

Couple · Jun 2026

3

I would overall say, excluding the interaction with receptionist staff, we had a good time.

Liked:It was great that all amenities were included, and there was a wide choice for breakfast, lunch, and dinner — a great place for families, couples, and friends.
Disliked:While the hotel itself is lovely — beautiful beach views, great food, and excellent facilities — the experience was significantly let down by the staff, particularly the receptionist, Diana, and deputy manager, Julianne. From the moment we arrived, we were met with an unexpectedly rude and dismissive attitude. We came to enquire about a stay and were made to feel as though our custom was an inconvenience rather than welcomed. Diana appeared entirely uninterested in helping, gave the impression that guest comfort or satisfaction simply was not a priority, and was abrupt throughout our interaction. What was most surprising, however, was the handling by management. After asking to speak with the manager, we were told he did not want to speak to us. He came out, looked at us, and refused to engage, despite us being prospective paying guests attempting to book directly with the hotel. The contrast between the quality of the hotel itself and the behaviour of staff was genuinely disappointing. It unfortunately left a lasting impression and impacted what could otherwise have been a very positive experience. We will be making a formal complaint, as this level of service felt far below what one would reasonably expect.

via Nuitee

Catriona

Couple · May 2026

10
Liked:Arrived on the Saturday and they had a sunset party with a saxophonist which was fantastic!

via Nuitee

Kathy

Couple · May 2026

8

Stayed many times at this hotel, staff & cleanliness always fantastic. Staff always pleasant and helpful .

Liked:The food is always goofy
Disliked:Royal elite bedrooms need updating

via Nuitee

Alexandra

Couple · May 2026

5
Liked:The prices are good, and the staff relaxed
Disliked:The food wasn’t good, almost the same thing everyday, quality of it very basic, watee glasses very dirty I was very happy to go there but wasn’t what I expected , the food disappointed me ( very sad)

via Nuitee

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