Name: Best Western Plus Berkshire Hills Inn & Suites
Address: 1350 West Housatonic Street, Pittsfield, MA 01201
Rating: 8.4

Best Western Plus Berkshire Hills Inn & Suites, Pittsfield | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSnack bar

Check-in / Check-out

From 03:00 PM · Until 11:30 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Pittsfield, us

Luxurious Amenities

Indulge in relaxation with our hydromassage tub and stay active at our well-equipped gym.

Modern Comforts

Enjoy the convenience of a microwave, refrigerator, and coffee facilities in every room, along with free WiFi and cable TV.

Convenient Location

Explore nearby attractions like the Lichtenstein Center for the Arts and Arrowhead Museum, with Pittsfield Municipal Airport just a short drive away.

Experience the perfect blend of comfort and convenience at Best Western Plus Berkshire Hills Inn & Suites. Book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

576 reviews

Highlights

+Friendly staff
+Convenient location

Could Improve

–Dirty rooms
–Poor maintenance

Cleanliness8.0

Reports of dirtiness and bugs in the room; issues with hygiene.

Service8.9

Staff was noted as helpful and polite in multiple reviews.

Location9.0

Convenient location appreciated by guests.

Room Quality7.9

Issues with room amenities; negative experiences with room maintenance.

Amenities8.5

Positive comments on breakfast and common areas, but noted weaknesses.

Value for Money7.9

Some reviews suggest dissatisfaction with the price compared to quality.

Food and Beverage8.5

Breakfast options were sufficient, but experiences varied.

Overall Experience8.4

Mixed feelings highlighted; some guests had great experiences while others faced significant issues.

Jesse

Solo Traveller · Jul 2026

A Joke

Disliked:Im not sure I've ever left a bad review before but the people need to know that this place is very bad. We arrived and were given a our key card and went to our room. Turns out our room was someone else's room because there were clothes strewn all over the floor and belongings on the surface of the sink. We were lucky that nobody was there at the time! When we went downstairs, the person at the desk couldn't even immediately help us, he had to call someone else and about 10 mins later we were given a new room with key cards that didn't work. The fact that we paid what we paid for this place is nothing else other than a sign of the times. Do not go here.

via Nuitee

Robin

Couple · Jul 2026

Just ok for the $$$

Liked:It had all the basics and was clean. All White linens are a plus!

Disliked:Although it was the most reasonable price in the area .. I have stayed at better for less$$. Pricey for very standard accommodations.

via Nuitee

Tina

Couple · Jul 2026

Liked:Very clean and orderly

Disliked:A bit out of the way..,the last few miles around the airport were back roads... and we drive them at night in a storm!

via Nuitee

Hanna

Couple · Jul 2026

All in all, it was a comfortable stay.

Liked:The breakfast was great. Service was excellent from front counter.

Disliked:The sink in room needs service since the water doesn't drain effectively. No soap in shower. Hard to get in the bath/shower since the rise to get in is too high.

via Nuitee

Location

How to Find Us

1350 West Housatonic Street

Pittsfield · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

576 reviews

Highlights

+Friendly staff
+Convenient location

Could Improve

–Dirty rooms
–Poor maintenance

Cleanliness8.0

Reports of dirtiness and bugs in the room; issues with hygiene.

Service8.9

Staff was noted as helpful and polite in multiple reviews.

Location9.0

Convenient location appreciated by guests.

Room Quality7.9

Issues with room amenities; negative experiences with room maintenance.

Amenities8.5

Positive comments on breakfast and common areas, but noted weaknesses.

Value for Money7.9

Some reviews suggest dissatisfaction with the price compared to quality.

Food and Beverage8.5

Breakfast options were sufficient, but experiences varied.

Overall Experience8.4

Mixed feelings highlighted; some guests had great experiences while others faced significant issues.

Jesse

Solo Traveller · Jul 2026

A Joke

via Nuitee

Robin

Couple · Jul 2026

Just ok for the $$$

Liked:It had all the basics and was clean. All White linens are a plus!

Disliked:Although it was the most reasonable price in the area .. I have stayed at better for less$$. Pricey for very standard accommodations.

via Nuitee

Tina

Couple · Jul 2026

Liked:Very clean and orderly

Disliked:A bit out of the way..,the last few miles around the airport were back roads... and we drive them at night in a storm!

via Nuitee

Hanna

Couple · Jul 2026

All in all, it was a comfortable stay.

Liked:The breakfast was great. Service was excellent from front counter.

Disliked:The sink in room needs service since the water doesn't drain effectively. No soap in shower. Hard to get in the bath/shower since the rise to get in is too high.

via Nuitee