Name: Embassy Suites by Hilton Phoenix Downtown North
Address: 10 East Thomas Road, Phoenix, AZ 85012
Rating: 9

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Embassy Suites by Hilton Phoenix Downtown North | Member Rates | Dyme

ParkingSecured parkingRestaurantSwimming poolAccess to nearby indoor poolScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Phoenix, us

Luxurious Atrium and Indoor Pool

The Embassy Suites by Hilton Phoenix Downtown North boasts a stunning atrium, inviting guests to relax in a lush and elegant setting. The indoor pool provides the perfect spot for a refreshing swim or a leisurely soak, offering a tranquil escape in the heart of the city.

Delicious Dining Options

Indulge in a culinary experience at the Great American Grill, serving up delectable dishes for breakfast, lunch, and dinner. For a more laid-back atmosphere, the Atrium Lounge offers a selection of beers and cocktails, along with entertainment options like billiards and a dartboard.

Convenient Amenities and Services

From the 24-hour front desk to the well-equipped fitness centre, the Embassy Suites ensures that guests have everything they need for a comfortable stay. With a gift shop on-site, you can easily pick up souvenirs or essentials during your visit.

Book your stay at Embassy Suites by Hilton Phoenix Downtown North for a luxurious and convenient experience in the heart of Phoenix.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

769 reviews

Highlights

+Great location
+Exceptional breakfast
+Helpful staff

Could Improve

–Cleanliness concerns
–Issues with room quality
–Parking fees

Cleanliness8.3

Filthy carpet and mildew in bathroom; needs attention.

Service9.8

Majority of staff described as helpful and welcoming, despite some minor issues.

Location9.8

Location was frequently praised, convenient for various activities.

Room Quality7.8

Reports of small, worn-out rooms with old mattresses.

Amenities9.3

Heated pool and complimentary breakfast were appreciated.

Value for Money8.8

Mixed feelings; some felt the quality didn't justify the price.

Food and Beverage9.3

Breakfast received generally positive reviews, though some found it lacking.

Overall Experience9.3

Positive experiences outweighed negatives, but some issues affected stay.

Delann

Couple · May 2026

Before booking, no notice of the parking fee.

Liked:The freshly made omelettes were good. Staff very nice.

Disliked:The rooms were dark, not enough light from the lamps. Very difficult to read. There needs to be brighter lamps at each side of the bed an by the couch. Also, not enough natural light in the atrium area, we felt very closed in.

via Nuitee

Benthal

Solo Traveller · May 2026

Liked:The comfortable and location.

Disliked:Not much.

via Nuitee

Maria Theresa

Extended Group · May 2026

Liked:The style and simple structure but the best . Good food and a lot of complimentary. Good staffs. The parking lot is great .

Disliked:The ambiance.

via Nuitee

Scott

Solo Traveller · May 2026

Clean, modern, well maintained room and common areas.

Liked:Rooms were nicely appointed. All furniture in good condition. Great layout.

via Nuitee

Location

How to Find Us

10 East Thomas Road

Phoenix · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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