Holiday Inn Express & Suites Birmingham South - Pelham by IHG

Guests frequently commented on the cleanliness of the hotel, stating it is the cleanest hotel they have stayed at in years.

Overall positive feedback on staff friendliness, with some exceptions highlighting rudeness from one staff member.

Many reviews emphasized the convenience and proximity to key areas, with one mentioning it as awesome.

Mixed sentiments; some found rooms comfortable while others noted issues like creaky beds and construction.

Amenities received some positive feedback, but some guests highlighted the elevator needing improvement.

Complaints about high prices during special events, but overall considered reasonable given hotel quality.

Positive reviews on breakfast offerings and quality.

Many guests expressed a desire to return and recommended the hotel based on their experience.