Name: Novotel Phuket Resort
Address: 282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150, Patong, 83150
Telephone: 66-76-34 27 77
Rating: 9

Novotel Phuket Resort, Patong | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingPool umbrellasPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, Conference space, Surfing/bodyboarding nearby, Kayaking nearby, Sailing nearby

Location

Patong, TH

Luxurious Spa and Recreational Amenities - Indulge in massages, facials, and relaxation at our full-service spa. Enjoy our outdoor pool, sauna, and fitness center.

All-Inclusive Experience - Benefit from our all-inclusive rates covering meals and beverages at our dining establishments. Treat yourself to local and international cuisine at Coffee House and unwind with drinks at the bar or poolside.

Convenient Location and Services - Stay comfortably in our air-conditioned rooms with modern amenities. Take advantage of our business center, concierge services, and airport shuttle for a hassle-free stay.

Experience a beach getaway at Novotel Phuket Resort. Book now for a rejuvenating escape near Patong Beach.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

239 reviews

Highlights

+Friendly, attentive staff (many named)
+Great sea views and sunsets
+Peaceful location yet close to Patong Beach
+Clean, comfortable and well-maintained rooms
+Good breakfast variety
+Kids-friendly facilities and caring Kids World team
+Convenient shuttle service to shopping areas
+Beautiful open spaces and family-friendly environment

Could Improve

–Occasional poor service / late housekeeping reported
–Extra bed prepared very late in one case
–Sound insulation in rooms could be improved
–Perceived poor value for money noted in one review

Cleanliness9.2

Multiple reviews explicitly mention the hotel was very clean and well maintained; buildings not brand new but properly cared for.

Service8.5

Overall staff repeatedly praised by name for friendliness and helpfulness, but one review reported poor service (late housekeeping and delayed extra bed), lowering the score slightly.

Location9.5

Described as excellent — close to Patong Beach and main services while being in a peaceful area away from nightlife noise; location praised as 'perfect' in multiple reviews.

Room Quality9.0

Rooms noted as clean, comfortable, well-maintained with fantastic sea views and memorable sunsets; minor note about sound insulation could be improved.

Amenities9.3

Good range of amenities mentioned: Kids World team praised, open family-friendly spaces, convenient shuttle service to shopping areas and generally positive remarks about facilities.

Value for Money7.5

One strong negative comment stating service did not match 4-star rates and value for money was poor; otherwise few explicit mentions, so score reduced to reflect that complaint.

Food and Beverage9.0

Breakfast singled out as a highlight with good variety; meals referenced positively in reviews, supporting a strong rating.

Overall Experience10.0

Majority of reviews describe the stay as wonderful/amazing with guests expressing they would definitely return — very high overall satisfaction.

Pete123_123

Couples · Apr 2026

Excellent stay in Patong – peaceful, clean and great service with sea views

Liked:We had a wonderful stay at Novotel Phuket Resort in Patong Beach and were very happy with the overall experience. The location is excellent – close to the beach and the main services in Patong, yet the hotel itself is in a peaceful area without the typical nightlife noise. This made it easy to enjoy both the lively atmosphere of Patong and relaxing moments at the hotel. Our room had a fantastic sea view and we were able to enjoy beautiful sunsets over the ocean, which made the stay even more memorable. One of the highlights was the extremely friendly and helpful staff. Everyone we met was welcoming and attentive, which made our stay feel very comfortable. The hotel was also very clean and well maintained. The buildings are not brand new, but they are definitely not in poor condition either and everything felt properly maintained and taken care of. We especially appreciated the breakfast, which offered a good variety and a great way to start the day. Another positive detail was that smoking was not allowed everywhere, which helped keep the environment pleasant for all guests. A very convenient service was the transportation between the hotel and the shopping mall area. The shuttle runs both from the bottom of the hill up to the hotel and back down again, which made moving around very easy and convenient. If there is one small improvement point, the sound insulation in the rooms could be a bit better. However, this did not significantly affect our stay. We would definitely stay here again. As a suggestion, it could also be nice if the hotel occasionally organized some local cultural program or entertainment for guests, for example once a week. Overall, Novotel Phuket Resort is a great place to stay in Patong Beach and we would happily return.

via tripadvisor

C2113TMdanielm

Family · Apr 2026

Poor quality service!

Liked:Service is very poor for the price charged. We had to wait until 11:30 PM for our son’s bed to be prepared, and housekeeping didn’t clean the room until 5 PM, which is far from acceptable. If a hotel wants to charge 4-star rates, it should also provide 4-star service. Unfortunately, this was not our experience. Sadly, I would not recommend this hotel, and we will not be returning with our family.

via tripadvisor

gurpreetsE300PS

Family · Apr 2026

Amazing experience

Liked:It was an amazing experience . The staff and service was amazing especially garfew and fon they both served us very well .

via tripadvisor

angelabP8184AK

Family · Apr 2026

Wonderful Stay!

Liked:Had a wonderful stay! The room was clean, comfortable, and well-maintained. Staff Den was especially friendly and helpful, and the location was perfect. Would definitely stay here again and highly recommend!

via tripadvisor

Location

How to Find Us

282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150

Patong · TH

66-76-34 27 77

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

239 reviews

Highlights

+Friendly, attentive staff (many named)
+Great sea views and sunsets
+Peaceful location yet close to Patong Beach
+Clean, comfortable and well-maintained rooms
+Good breakfast variety
+Kids-friendly facilities and caring Kids World team
+Convenient shuttle service to shopping areas
+Beautiful open spaces and family-friendly environment

Could Improve

–Occasional poor service / late housekeeping reported
–Extra bed prepared very late in one case
–Sound insulation in rooms could be improved
–Perceived poor value for money noted in one review

Cleanliness9.2

Multiple reviews explicitly mention the hotel was very clean and well maintained; buildings not brand new but properly cared for.

Service8.5

Overall staff repeatedly praised by name for friendliness and helpfulness, but one review reported poor service (late housekeeping and delayed extra bed), lowering the score slightly.

Location9.5

Described as excellent — close to Patong Beach and main services while being in a peaceful area away from nightlife noise; location praised as 'perfect' in multiple reviews.

Room Quality9.0

Rooms noted as clean, comfortable, well-maintained with fantastic sea views and memorable sunsets; minor note about sound insulation could be improved.

Amenities9.3

Good range of amenities mentioned: Kids World team praised, open family-friendly spaces, convenient shuttle service to shopping areas and generally positive remarks about facilities.

Value for Money7.5

One strong negative comment stating service did not match 4-star rates and value for money was poor; otherwise few explicit mentions, so score reduced to reflect that complaint.

Food and Beverage9.0

Breakfast singled out as a highlight with good variety; meals referenced positively in reviews, supporting a strong rating.

Overall Experience10.0

Majority of reviews describe the stay as wonderful/amazing with guests expressing they would definitely return — very high overall satisfaction.

Pete123_123

Couples · Apr 2026

Excellent stay in Patong – peaceful, clean and great service with sea views

via tripadvisor

C2113TMdanielm

Family · Apr 2026

Poor quality service!

via tripadvisor

gurpreetsE300PS

Family · Apr 2026

Amazing experience

Liked:It was an amazing experience . The staff and service was amazing especially garfew and fon they both served us very well .

via tripadvisor

angelabP8184AK

Family · Apr 2026

Wonderful Stay!

via tripadvisor