Name: Naina Resort & Spa
Address: 2/58 Sainumyen Road, Patong Beach, Patong, Phuket, 83150, Patong, 83150
Telephone: 66-76-342048-50
Rating: 7.4

Naina Resort & Spa, Patong | Member Rates | Dyme

Free WiFiRV, bus, truck parkingFree self parkingFree long-term parkingFree RV, bus, truck parkingPool umbrellas

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, Full-service spa, Boat tours nearby, Fitness facilities, Health or beauty spa nearby, Proposal/romance packages available

Location

Patong, TH

Luxurious Spa Services

Indulge in massages, body treatments, and facials at our exquisite spa, along with access to 2 spa tubs, a sauna, and a fitness center.

Top-notch Amenities

Enjoy complimentary Wi-Fi, concierge services, and even babysitting. Take a dip in the poolside bar or savor a meal at the on-site restaurant.

Central Location

Discover convenience being just minutes away from Patong Beach and Bangla Road. With easy access to various attractions and amenities, your stay at Naina Resort & Spa promises to be both relaxing and entertaining.

Book now for a blissful and convenient stay at Naina Resort & Spa in the heart of Patong!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.4

Very Good

135 reviews

Highlights

+Good pricing
+Friendly staff (especially Jibin and Tin)

Could Improve

–Unsanitary conditions
–Poor food quality

Cleanliness4.5

The conditions were genuinely unacceptable, rooms were unsanitary, and there were rat droppings present.

Service10.0

Jibin was very hospitable, while other staff showed some unhelpful behaviors, Tin tried to resolve issues.

Location10.0

Good location for nearby restaurants and stores, but felt out of place due to guest demographics.

Room Quality4.9

Rooms were unsanitary, poorly maintained, with pests and broken fixtures.

Amenities9.0

Pool was a great alternative to the beach, but overall amenities felt lacking considering hygiene.

Value for Money8.9

Pricing was good, but quality did not match expectations of cleanliness and service.

Food and Beverage5.5

Food quality was poor, with hygiene concerns evident in the buffet.

Overall Experience6.5

Terrible experience overall, needing restoration and renovation; recommended to avoid.

X3065UInickp

Couples · May 2026

Perfect Stay

Liked:A fantastic hotel with outstanding staff who can't do enough for you. Krisp is a credit to the hotel. Breakfast is excellent with a large choice and chef on hand to cook your eggs. Amazing views and walks for an authentic Thailand experience. There's a beautiful coffee shop and bakery on site with very friendly staff. The room was airy, clean and comfortable. Highly recommend

via tripadvisor

bobbis521

Friends Getaway · May 2026

Jibin

Liked:This is one of the best hotels I have ever stayed , clean . Spacious , food was lovely but above all that the staff couldn't have done enough they were amazing funny kind helpful and attentive we are so happy we are coming back next year . Jibin was also very good at recommending trips and helping us book beautiful days out

via tripadvisor

Tour46229129410

Couples · May 2026

We strongly advise against making any booking with this property. It is not suitable even for budget travelers.

Liked:Extremely Disappointing and Unacceptable Experience – Do Not Book We are a travel agency from Sri Lanka, and we booked a Deluxe Room at Naina Resort for a honeymoon couple. From the moment they arrived, the experience was extremely disappointing. The guests shared a video of the room, and it looked like a basic guesthouse, not a resort. There were serious issues, including air conditioning not working properly, damaged doors, poor cleanliness, bathroom plumbing problems, and even electrical leakage concerns. We immediately contacted the hotel and requested to change the room or provide an upgraded room. However, there was no proper response. The guest also informed the hotel, and they only sent a worker to fix the door temporarily, without addressing the overall condition of the room. In this situation, we made multiple international calls to resolve the issue. The reception staff was very rude, not flexible, and unprofessional. Initially, they asked for 500 THB for a room upgrade. Due to the late evening, we could not ask our guest to move to another hotel, so we tried to arrange a one-night upgrade by paying 500 THB. However, the reception staff refused and insisted that if we wanted an upgrade, we had to pay for the full stay. She strictly maintained her position without any flexibility. As a travel agent, we called many times, but there was no proper support. We requested a refund when they could not provide the upgrade, but this was also refused. Due to this situation, we had to arrange another hotel for our guest at an additional cost. They did not reply to emails, there was no proper communication channel like WhatsApp, and overall coordination was very poor. They clearly do not understand basic hospitality standards and are not maintaining a 4-star level. The operation feels unprofessional and poorly managed. If they treat travel agents this way, individual travelers should be very cautious. We hope it was run by an underworld team or gangsters ⚠️ We strongly advise against making any booking with this property. It is not suitable even for budget travelers. Better to avoid unnecessary trouble and protect your holiday experience.

via tripadvisor

maneem2026

Solo Travel · Apr 2026

Great resort

Liked:Great ambiance, views of rice, nature, super clean, quiet rooms, fresh breakfast, delicious, varieties of coffee, sweet, flavorful, great taste, delicious envelope, great opportunity to stay back👍👍👍👍👍👍👍

via tripadvisor

Location

How to Find Us

2/58 Sainumyen Road, Patong Beach, Patong, Phuket, 83150

Patong · TH

66-76-342048-50

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. </li> <li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>

Explore More