Name: Wingate by Wyndham Parkersburg-Vienna
Address: 1502 Grand Central Avenue, Parkersburg, WV 26105
Telephone: +1 304-295-5501
Rating: 9

Wingate by Wyndham Parkersburg-Vienna | Member Rates | Dyme

WiFi availableFree WiFiSwimming poolHeated poolIndoor poolLaundry

Check-in / Check-out

From 03:00 PM · Until 12:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Parkersburg, us

Convenient Location

Located in the heart of Vienna, West Virginia, the Wingate by Wyndham offers easy access to popular attractions like the Grand Central Mall and Blennerhassett Historical Island.

Complimentary Services

Enjoy a range of complimentary services including a delicious hot continental breakfast to start your day right, free wireless internet access to stay connected, and luxurious Neutrogena bathroom amenities for a relaxing stay.

Amenities for Relaxation

Unwind in the 24-hour swimming pool after a day of exploring the city or playing golf at nearby courses. The hotel's completely non-smoking policy ensures a fresh and comfortable stay for all guests.

Experience comfort and convenience at the Wingate by Wyndham Vienna. Book now for a memorable stay!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

874 reviews

Highlights

+Friendly staff
+Great location
+Clean and comfortable rooms
+Good breakfast choices

Could Improve

–Some complaints about cleanliness
–Issues with finding the hotel location
–Deposit disputes

Cleanliness8.3

Several reviews mention cleanliness positively, but there were also reports of dirty areas.

Service9.3

Staff was consistently described as friendly, professional, and helpful.

Location9.3

The hotel was praised for its great location near restaurants and attractions.

Room Quality8.8

Rooms were described as spacious and comfortable but had some negative remarks about uncomfortable chairs.

Amenities9.3

Amenities like the pool and kitchen facilities were well-received, with some minor complaints.

Value for Money8.8

Overall perception of good value, though there were complaints about added fees.

Food and Beverage8.8

Breakfast received positive feedback, although there were minimal options reported missing.

Overall Experience9.3

General sentiment indicated a very satisfying stay with recommendations for return visits.

Y9255ZUsusanh

Family · Aug 2026

Terrible management

Liked:I've booked stays for family members at this hotel many times over the years. This most recent stay in August 2026 was the last time. New management has totally ruined a once decent hotel and hired some of the nastiest employees I’ve ever encountered. I booked a room for my daughter to do a final visit with her dying grandmother. She had two small children under 5. She checked in at 3 and by 6 pm the power was out. No backup generator or emergency lighting. Mind you it was 90 degrees outside. As night came, there were no lights in the room and to make matters worse one child slipped on a wet bathroom floor and hit their head on the floor causing a goose egg. We wanted ice for her head but the ice machines were not working. Around 10 pm without any restoration time, my daughter wanted to leave. I spoke with the front desk, explained the situation, and requested reimbursement on my credit card to go to another hotel. I was informed at that time that reimbursement would be provided. That reimbursement has not been issued. Since then, I have made multiple attempts to contact the manager by phone and in person, but have not received a response. He will not see me in person nor call me back. The staff has been extremely rude and when I told them that I’d leave a bad review they said they didn’t care. That’s pretty obvious all the way around.

via tripadvisor

Susan

Family With Children · Aug 2026

Very stressful and disappointing!

Liked:Close to where we were going on our vacation. Restaurants nearby.

Disliked:The staff checking me in was not aware of what she was doing. She charged my card and then credited it 4 times, telling me it was declined. This required me to contact my credit card and they told me that they approved it every time and that it was an error on the facility. We were then given our room keys and upon opening the door, it smelled so bad of cigarette smoke. She told us that there was a complaint about the room next door due to smoking. We requested another room. This room didn’t smell of smoke as it was on a lower floor, but the floor inside the room was very dirty. The air conditioning ran the entire time and was freezing then rather warm. The second night, upon entering the keys would not work. The same employee was there again and said that the keys needed to be activated again as she only set them for one night. The entire experience at the hotel was stressful and very disappointing for my family.

via Nuitee

Brian

Couple · Aug 2026

We left a day and a half early for a reason

Liked:The location was perfectly located near everything.

Disliked:It was not clean and the pool was unsafe

via Nuitee

57lacyh

Couples · Aug 2026

New management has ruined this hotel

Liked:I have stayed at this hotel at least once a month for over 2 years, and unfortunately, since the new management took over, the quality and customer service have declined dramatically. Last month, we got into the hot tub and within minutes our skin started burning—not from the heat, but from what appeared to be excessive chemicals. Our skin continued itching for the rest of the day. That alone should have been a major red flag. This most recent stay was even worse. The power went out for several hours, and I was shocked to learn the hotel has no backup generator. When the power finally returned in the middle of the night, our air conditioner displayed an error code and wouldn't work. It took over an hour for someone to come fix it, and by the time it finally started cooling the room, it was 85 degrees inside. Needless to say, we got very little sleep. Because I was exhausted, I didn't feel it was safe to make the drive home. I asked the front desk if I could keep my current room if I booked another night. I was told yes. Then, just 30 minutes later, at 10:45 a.m., there was a knock on my door telling me I had to be out by 11:00 and couldn't check back into a room until 3:00 p.m. When I asked for a refund, they refused, despite being the ones to say I'd be able to keep the room. That left me and my dog to just hang out in the car, becauseits going to rain all day. I asked if, given everything that had happened, they could at least waive the pet fee as a small gesture of goodwill. The manager refused. I understand that power outages happen and aren't always a hotel's fault. What is within management's control is how guests are treated afterward. There was no flexibility, no meaningful effort to make things right, and no appreciation for the loyalty of someone who has stayed here regularly for over 2 years. The new management has completely ruined what used to be my go-to hotel in Parkersburg. It's disappointing to say, but after this experience, I'll be taking my business elsewhere.

via tripadvisor

Location

How to Find Us

1502 Grand Central Avenue

Parkersburg · us

+1 304-295-5501

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Guest must be at least 21 years of age. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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