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Mercure Paignton Hotel

Paignton · GB

Mercure Paignton Hotel

8.5
Excellent5,419 reviews
  1. Hotel Collection
  2. /Hotels in Paignton
  3. /Mercure Paignton Hotel
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Paignton, GB

Luxurious Beachfront Stay

Modern Amenities: Enjoy a fitness centre, terrace, and on-site restaurant. Benefit from room service, a 24-hour front desk, and free WiFi throughout the property.

Comfortable Rooms: Relax in rooms with a desk, flat-screen TV, private bathroom, and scenic sea views available. Each room includes a safety deposit box, bed linen, towels, wardrobe, and kettle.

Prime Location: Explore Paignton Beach, Preston Sands Beach, and Goodrington Sands Beach just moments away. Conveniently located near Exeter International Airport.

Experience the ultimate seaside getaway at Mercure Paignton Hotel. Book now for a memorable stay!

Loading rooms and rates...

Location

How to Find Us

Esplanade Road 22

Paignton · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

5,419 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Comfortable rooms

Could Improve

  • –Food quality issues
  • –Cleanliness concerns
Cleanliness7.7

Instances of poor service during breakfast and cleanliness were mentioned, affecting the overall perception.

Service9.2

Staff were generally described as friendly and accommodating, contributing positively to the experience.

Location9.2

The hotel's location received positive feedback for convenience and proximity to attractions.

Room Quality8.7

Rooms were generally well-regarded, although some concerns about mattress comfort were noted.

Amenities8.7

General satisfaction with amenities; however, suggestions for improvement were made.

Value for Money8.7

Guests felt the pricing was fair considering the service and offerings.

Food and Beverage7.2

Mixed reviews; breakfast quality was highlighted as needing improvement, affecting overall dining satisfaction.

Overall Experience8.7

Overall experience was positive despite some reported issues; guests expressed intentions to return.

Edmands

Couple · Sep 2026

8

Very good

via Nuitee

John

Couple · Sep 2026

6

Much was good but the poor quality of food dragged down the overall satisfaction levels

Liked:The variety of breakfast food was good, the quality of food less so. The room accommodation was excellent and the standard of cleanliness throughout admirable.
Disliked:The lack of a bath. Everything about the evening dining experience - very poor quality food, a limited choice, no variety of accompaniments and no fresh vegetables or potatoes.Although the staff did thwie best there was an insufficient number on duty and there was no visible sign of leadership or basic training.

via Nuitee

Deborah

Couple · Sep 2026

9
Liked:Excellent location

via Nuitee

Susan

Couple · Sep 2026

9

Very good modern hotel in excellent location.

Liked:On arrival we were pleasantly surprised, the hotel looked very modern, clean, inviting. Our room was ready at 3pm. The room was clean, nice bedding, clean towels each day (stayed 3 nights). We chose a superior privilege room because we liked the idea of extras being included. The full length windows made the room bright and we had a good full sea view. Good selection of food at breakfast.
Disliked:Sadly, there were numerous things that were not as expected. Tea bags, milk and sugar were not regularly replenished. I had to ask each day for items that should have been replaced . Bottled water and can of soft drink not replenished. Hair conditioner bottle was empty on arrival, it remained empty for the whole 3 days of our stay. Tissue box empty with just one tissue on top. (Replaced the following day). Courtesy pack (cotton buds, cotton wool pad) not replenished. I asked the room cleaner for items that were required but she didn’t seem to understand my request. I spoke with reception who apologised but nothing was rectified. Disappointed as we did not receive the ‘privileges’ advertised and paid for.

via Nuitee

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