Hyatt Place Kansas City/Overland Park/Metcalf

Several mentions of cleanliness but also reports of dirty areas, such as a rusted tub and dusty tables.

Positive comments about staff being kind, exceptional service, and helpful desk personnel.

Highlighted as a good location for business and access to amenities.

Generally comfortable rooms with some concerns about size and issues like a non-functioning refrigerator.

Mixed feelings with some complaints about the pool and hot tub cleanliness; some features were appreciated.

Room quality and breakfast value appreciated, but a concern over extra charges.

Instances of good breakfast service but other complaints about missing breakfast items.

Overall positive feelings despite noted complaints, suggesting a willingness to return.