Name: Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Address: 2055 Robertson Road, Ottawa, Ontario, Ottawa, K2H5Y9
Rating: 8.4

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Holiday Inn Express & Suites Ottawa West - Nepean by IHG | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Ottawa, ca

Modern Rooms with Essential Amenities

Experience comfort and convenience at Holiday Inn Express Hotel and Suites Ottawa West- Nepean. Our air-conditioned rooms feature 32-inch flat-screen TVs, work desks, coffee makers, hairdryers, and ironing facilities. Stay connected with free WiFi and enjoy a good night's rest with our cozy beds and refrigerators.

Fitness and Relaxation Facilities

Maintain your workout routine in our well-equipped gym or take a refreshing dip in the indoor pool. Unwind after a long day of sightseeing or business meetings and feel rejuvenated for the next day's adventures.

Convenient Location and Nearby Attractions

Located just a short drive from Downtown Ottawa, our hotel offers easy access to popular attractions like Britannia Bay Beach and Cedar Hill Golf and Country Club. With the airport also in close proximity, your travel plans are made hassle-free. Book now for a memorable stay at Holiday Inn Express Hotel and Suites Ottawa West- Nepean.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

966 reviews

Highlights

+Friendly staff
+Good breakfast

Could Improve

–Pool closed
–Poorly finished renovations

Cleanliness8.1

There were complaints about recent renovations that were poorly finished, affecting the overall impression of cleanliness.

Service9.0

Multiple reviews praised the friendly and helpful staff, creating a positive impression of service.

Location8.6

The location was positively noted for convenience, particularly for family visits.

Room Quality8.2

Rooms were described as spacious with mixed reviews on maintenance; however, overall comfort was noted.

Amenities7.5

The pool being closed was a significant disappointment for some guests, lowering the amenities rating.

Value for Money8.5

Guests felt the hotel offered good overall value based on the experience.

Food and Beverage8.7

Breakfast options received positive feedback with lots of variety.

Overall Experience8.6

Despite some issues with amenities and cleanliness, the overall experience was generally positive.

Mario

Couple · May 2026

We love our stay and definitely we will recommend, to our family and friends

Liked:Gloria at the reception was just amazing, very friendly and always willing to help us, the room was clean and comfortable and perfect location for us

Disliked:Breakfast, we. Stay for 5 days and after 2 days it was a little boring to eat the same, good for one day stay , more fresh fruits and variety of sweet willl be nice and maybe change the menu every second day

via Nuitee

Robert

Solo Traveller · May 2026

Precessional staff with an attention to customer service

Liked:Modern, comfortable and a good price

via Nuitee

Alysha

Solo Traveller · May 2026

Liked:I enjoyed the size of the rooms, and the staff were really nice. Also the late check out was a life saver!

Disliked:The pool was closed. It was a little pricey. The pull out couch was not very comfortable, but what pull out couch is?

via Nuitee

Belal

Family With Children · May 2026

Liked:Breakfast and the gym

Disliked:Pool is closed and the room is not that big

via Nuitee

Location

How to Find Us

2055 Robertson Road, Ottawa, Ontario

Ottawa · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests who would like to book a King Suite with the hot tub must contact the hotel staff with a special request. Please note that The property has been under renovation since January 1 until further notice. Please note that The pool is closed until March 2026.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

966 reviews

Highlights

+Friendly staff
+Good breakfast

Could Improve

–Pool closed
–Poorly finished renovations

Cleanliness8.1

There were complaints about recent renovations that were poorly finished, affecting the overall impression of cleanliness.

Service9.0

Multiple reviews praised the friendly and helpful staff, creating a positive impression of service.

Location8.6

The location was positively noted for convenience, particularly for family visits.

Room Quality8.2

Rooms were described as spacious with mixed reviews on maintenance; however, overall comfort was noted.

Amenities7.5

The pool being closed was a significant disappointment for some guests, lowering the amenities rating.

Value for Money8.5

Guests felt the hotel offered good overall value based on the experience.

Food and Beverage8.7

Breakfast options received positive feedback with lots of variety.

Overall Experience8.6

Despite some issues with amenities and cleanliness, the overall experience was generally positive.

Mario

Couple · May 2026

We love our stay and definitely we will recommend, to our family and friends

Liked:Gloria at the reception was just amazing, very friendly and always willing to help us, the room was clean and comfortable and perfect location for us

via Nuitee

Robert

Solo Traveller · May 2026

Precessional staff with an attention to customer service

Liked:Modern, comfortable and a good price

via Nuitee

Alysha

Solo Traveller · May 2026

Liked:I enjoyed the size of the rooms, and the staff were really nice. Also the late check out was a life saver!

Disliked:The pool was closed. It was a little pricey. The pull out couch was not very comfortable, but what pull out couch is?

via Nuitee

Belal

Family With Children · May 2026

Liked:Breakfast and the gym

Disliked:Pool is closed and the room is not that big

via Nuitee