Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas Street, Ottawa, K1N 9M7
Rating: 8.2

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DoubleTree by Hilton Ottawa Downtown | Member Rates | Dyme

ParkingSecured parkingRestaurantSwimming poolAccess to nearby indoor poolPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Ottawa, ca

Modern Comfort in Downtown Ottawa

Convenient Location: Situated in downtown Ottawa, Novotel Ottawa is a mere 5-minute walk from the trendy Byward Market district, offering guests easy access to local attractions.

Dining Experience: Indulge in a culinary journey at the on-site Albion Rooms restaurant, known for its locally sourced ingredients and innovative menu. Sip on craft beers, wines, and cocktails at the well-stocked bar.

Relaxation and Fitness: Unwind in the indoor pool and hot tub or stay active at the 24-hour fitness centre. The hotel also provides complimentary work stations in the lobby for guests' convenience.

Book your stay at Novotel Ottawa now to experience modern amenities and exceptional service in the heart of the city.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

1,580 reviews

Highlights

+Great location
+Friendly staff
+Nice breakfast

Could Improve

–High parking cost
–Cleanliness issues
–Noise from other guests

Cleanliness7.8

Issues mentioned with cleanliness such as dust balls and dirty areas in common spaces.

Service9.3

Staff received positive remarks for kindness and helpfulness.

Location9.3

Multiple reviews praised the perfect location for access to downtown and attractions.

Room Quality7.7

Mixed reviews on room size and comfort, some mentioned issues with noise.

Amenities7.8

Some amenities were noted as lacking or needing improvements, like the gym.

Value for Money7.2

Complaints about high parking costs indicate concerns about value.

Food and Beverage8.3

Breakfast received positive feedback, but restaurant options were seen as limited.

Overall Experience8.3

Generally positive experiences with notable highlights like location and service.

Couple · May 2026

I wont recommend this hotel to anyone

Liked:The room was clean - thats it

Disliked:The car park is risky - the roof is below standard - Im surprise how they got approval to operate this car park - although they are charging for it - the SUV touched the pipes hangging from the roof twice although im driving a standard car without and external attachments - the car part is so dirty with 2-4mm of dirt over the floor - lifts are dirty as well - breakfast is below poor. I complained to the management , completely ignered , saying that car park does not belong to the hotel which is unture because they a full floor flagged as double tree and reception charge for the stay - no need to mention that no one could sit in the lobby due to dirty , stained futniture

via Nuitee

Heaslip

Extended Group · May 2026

great location and even better hotel.

Liked:great part of downtown. close to everything but secluded enough to not be disturbed.

Disliked:very clean and friendly staff.

via Nuitee

Afsoon

Family With Children · May 2026

I was satisfied! Thank you!

via Nuitee

Michael

Solo Traveller · Apr 2026

Superb, will not be disappointed 👍

Liked:Great staff, restaurant and bar on site is great too. Loads of bars and restaurants within 30 seconds. Gym and pool are good too.

via Nuitee

Location

How to Find Us

33 Nicholas Street

Ottawa · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Breakfast-inclusive rates include breakfast for adults and up to 2 children aged 0–5 years. Parking is owned by a third party company. The entrance is on Daly Avenue. Availability is first come, first served. Limited oversize vehicle (max 6'6") parking available. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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