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Westgate Lakes Resort and Spa

Orlando · US

Westgate Lakes Resort and Spa

8.2
Excellent1,395 reviews
  1. Hotel Collection
  2. /Hotels in Orlando
  3. /Westgate Lakes Resort and Spa
WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Orlando, US

Luxurious Amenities

Indulge in the full-service spa and unwind in one of the 7 outdoor pools with hot tubs.

Family-Friendly Activities

Enjoy tennis courts, miniature golf, and a game room for the whole family to enjoy.

Dining Options

Savor a delicious meal at on-site restaurants like Drafts Sports Bar & Grill, Sid's Bistro, or Cordavano Joe's Pizza.

Book now to experience the ultimate relaxation and fun at Westgate Lakes Resort and Spa in Orlando!

Loading rooms and rates...

Location

How to Find Us

9500 Turkey Lake Road

Orlando · US

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests must be 21 years of age or older to check in without a parent or official guardian. Please note guests must contact hotel to schedule transfer service. Please note that a USD 50.00 credit card or USD 200.00 cash deposit is required at check-in for incidentals. Contact property for details. Please note package receiving, handling, and storage is available for a fee. Contact property for more details. Resort fee includes: - WiFi - Local calls - Fitness center - Sports courts access and sports equipment - Mini golf - Bike rentals - Boarding pass printing Please note that the shuttle service provided by the property is exclusively to the Universal Orlando transportation hub. Service to other destinations, including shopping centers and other theme parks, is not available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

1,395 reviews

Highlights

  • +Cleanliness
  • +Location
  • +Amenities

Could Improve

  • –Service Issues
  • –Food Quality
  • –Room Comfort
Cleanliness8.6

Most reviews noted cleanliness positively, with mentions of beautifully cleaned rooms and property.

Service8.1

While some service was praised, there were instances of average service that affected the overall sentiment.

Location8.6

Frequent positive remarks about the location being convenient and accessible.

Room Quality8.1

Mixed sentiments; while some rooms were spacious, there were issues such as uncomfortable pullout beds and malfunctioning lights.

Amenities8.1

Availability of amenities was noted positively, though there were complaints about certain amenities being closed.

Value for Money8.1

Some reviews indicated that certain aspects felt overpriced, balancing with positive reviews of amenities.

Food and Beverage7.6

Several reviews pointed to poor dining experiences, highlighting long waits and unsatisfactory meals.

Overall Experience8.4

Overall, guests expressed a generally positive experience despite some issues.

Stiles

Family With Children · Oct 2026

9
Liked:I liked the jet tub in the room, it was very clean. Staff was very pleasant and willing to help with any requests.
Disliked:Not many choices for food without a car, bars at the pool close early. They do try to sell you a timeshare which was not my favorite part.

via Nuitee

Christine

Family With Children · Oct 2026

7

Dogs are family. Don't overcharge

Liked:Pools location
Disliked:168 for a little Yorkie to stay. That's ridiculous. Won't be coming back

via Nuitee

Drake

Family With Children · Oct 2026

9
Liked:This was our first time staying at this property, and I must say. IMPRESSED From THE START. We checked in which was a simple process, check in attendant was very polite and informative. The proper is huge so it is easy to get lost while trying to find your building. The room was clean, balcony and soaking tub was spotless. We had a view of the river and pool directly in-front of upper floor room. We stayed in a nice villa, key card access you’ll enter the first door than two more doors with either your room or another guest. The food was delicious. Especially the wings and bbq pizza!! That was amazing. Must try the banana pudding ice cream, I promise you won’t look back again.
Disliked:It rained and we only spent one hour in the water park. Waste !!!

via Nuitee

Ana Maria

Extended Group · Oct 2026

10

Good value for the price

Liked:Room was clean, spacious and had a lot of amenities.
Disliked:The outlets were loose

via Nuitee

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