Orlando · US

Universal's Loews Portofino Bay Hotel

Name: Universal's Loews Portofino Bay Hotel
Address: 5601 Universal Boulevard, Orlando, FL 32819
Telephone: +1 407-503-1000
Rating: 8.7

8.7

Excellent1,103 reviews

WiFi availableFree WiFiParkingValet parkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Orlando, US

Exclusive Unlimited Ride Access

The Universal's Loews Portofino Bay Hotel offers ticket-holding guests the luxury of skipping regular lines at Universal theme parks with exclusive unlimited ride access, making your stay truly hassle-free.

Luxurious Amenities

Indulge in marble accents, flat-screen cable TV, and coffee-making facilities in all rooms. Enjoy turn-down service, a refreshment pantry, and exquisite dining options like Bice Ristorante and Mama Della's Ristorante.

Ultimate Relaxation

Unwind at the full-service Mandara Spa, stay fit at the fully equipped fitness center, and take a dip in one of the three themed outdoor pools. With transfer services to Universal Studios theme parks and CityWalk nightlife just minutes away, your Orlando adventure awaits.

Book now to elevate your Orlando experience at Universal's Loews Portofino Bay Hotel!

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Location

How to Find Us

5601 Universal Boulevard

Orlando · US

+1 407-503-1000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Orlando · US

Universal's Loews Portofino Bay Hotel

8.7

Excellent1,103 reviews

WiFi availableFree WiFiParkingValet parkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Orlando, US

Exclusive Unlimited Ride Access

Luxurious Amenities

Ultimate Relaxation

Book now to elevate your Orlando experience at Universal's Loews Portofino Bay Hotel!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

1,103 reviews

Highlights

+Great location
+Friendly staff
+Good amenities

Could Improve

–Overpriced food
–Room functionality issues

Cleanliness8.6

Overall cleanliness appreciated, but with some comments hinting at issues.

Service9.3

Staff frequently praised for kindness and helpfulness.

Location9.4

Repeatedly mentioned as excellent for visiting the parks.

Room Quality8.8

Rooms mentioned positively, but some concerns about functionality were noted.

Amenities8.8

Good amenities but some were noted as limited.

Value for Money7.8

Some reviews state it's overpriced.

Food and Beverage7.9

Food prices were generally seen as high compared to value.

Overall Experience9.0

Overall stay praised; guests expressed willingness to return.

David

Couple · Sep 2026

Liked:Location, quality, boat to theme parks was brilliant

Disliked:Nothing

via Nuitee

Heather

Solo Traveller · Sep 2026

Liked:Bed and pillows fabulous

via Nuitee

Helen

Family With Children · Sep 2026

Perfect, enjoyable family stay to access Universal parks and make memories.

Liked:Car parking and check in were very good and easy to do. Location is very good. Just a short walk to the parks entrances or quick free taxi boat ride. The room and bathroom were big and clean. Able to sit outside room. My family really enjoyed large pool with beach and drinks available in the evening. The piazza with its facilities for eating and drinking were amazing.

Disliked:Can't think of anything.

via Nuitee

Shirley

Family With Children · Sep 2026

Beautiful hotel in piece of mini Italy

Liked:Friendly and helpful staff. Although ferry staff could be friendlier/happier Stunning hotel and smell in lobby Great location for parks and transport Comfortable beds Express pass for 2 of parks and early entry

Disliked:Lack of bins for takeaway food in room Smelly bins near lifts No laundry facilities for customers to wash/dry clothes Bit dated in rooms No free water in rooms Room lightening not great No epic express pass Better signage and promotion of on site facilities

via Nuitee

Location

How to Find Us

5601 Universal Boulevard

Orlando · US

+1 407-503-1000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.