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Universal's Hard Rock Hotel®

Orlando · us

Universal's Hard Rock Hotel®

8.7
Excellent2,789 reviews
  1. Hotel Collection
  2. /Hotels in Orlando
  3. /Universal's Hard Rock Hotel®
ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Orlando, us

Exciting Features Await at Universal's Hard Rock Hotel®

Convenient Location and Exclusive Benefits: Enjoy the convenience of being centrally located at Universal Orlando and indulge in Free* Universal Express Unlimited ride access. Plus, get Early Park AdmissionƗ to popular attractions like The Wizarding World of Harry Potter™.

Rockstar Amenities: Dive into the 12,000-square-foot pool with underwater music, savor American cuisine at Palm Restaurant, and unwind at Velvet Bar. Each room is equipped with modern comforts like Free WiFi and a flat-screen TV.

Easy Access and Transportation: Take advantage of complimentary shuttle busses and walking paths to explore Universal Studios Florida, Islands of Adventure, and CityWalk effortlessly.

Book now and elevate your stay at Universal's Hard Rock Hotel®!

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Location

How to Find Us

5800 Universal Boulevard

Orlando · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is nontransferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the Express queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply. †Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between $124.99 and $389.99 per person. Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts Express. Benefit is nontransferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply. Water Taxi not available for transportation to Universal Volcano Bay or to Universal Epic Universe. Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5pm and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice. Priority Seating is only available to guests of Loews Portofino Bay Hotel, Hard Rock Hotel® and Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancelation without notice, and additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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UNIVERSAL'S HARD ROCK HOTEL®

Guest Reviews

What Guests Say

8.7

Excellent

2,789 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Comfortable rooms

Could Improve

  • –Issues with reception service
  • –Underwhelming Club Level experience
Cleanliness7.4

Rooms were described as spotless; however, there were issues with cleanliness in the Club Lounge.

Service9.4

Most staff were kind and eager to help, but there were significant issues highlighted at the reception.

Location9.4

The hotel is conveniently close to the parks, enhancing the overall experience.

Room Quality8.9

Rooms were spacious and comfortable, but some guests experienced poor views.

Amenities8.4

The pool area and general hotel vibe were enjoyable, but the Club Lounge lacked attention.

Value for Money8.9

Guests felt the premium for the Club Level did not match the experience provided.

Food and Beverage7.9

Dining received mixed reviews; some praised the food while others found it lacking.

Overall Experience9.1

Despite some flaws, the overall experience was highly positive, leading to a willingness to return.

Louis

Family With Children · May 2026

10

Great staff, clean,comfy rooms the family loved the hotel. Shame about the over priced drinks including the bottled wate

Liked:Lovely clean hotel smells amazing
Disliked:Over priced drinks around the pool area and then have Tips added on

via Nuitee

kriem

Couple · May 2026

8

It was a good stay overall , the location was perfect

Liked:The location , cleanliness and the gardens
Disliked:I didn’t like their breakfast, very poor choice .

via Nuitee

Ashley

Couple · May 2026

6

Great for park access

Liked:Really cool setting and super close to the parks. Clean room and friendly staff.
Disliked:The room was a bit cramped.

via Nuitee

jason

Solo Traveller · Apr 2026

10
Liked:Great staff. Location perfect and super clean
Disliked:Beds so comfy. Spot on location for universial and staff so friendly.

via Nuitee