Name: The Ritz-Carlton Orlando, Grande Lakes
Address: 4012 Central Florida Parkway, Orlando, FL 32837
Telephone: +1 407-206-2400
Rating: 8.9

WiFi availablePaid WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Orlando, us

Luxurious Amenities and Activities

Indulge in the opulence of an 18-hole golf course, a 40,000-square-foot spa, and 11 exquisite dining options. Unwind in style with a 65-inch HD LCD smart TV, marble bathrooms with plush robes, and private balconies in select rooms.

Endless Recreation Opportunities

Explore the resort's two-mile bike trail, kayaks, tennis courts, and three outdoor pools. Let younger guests enjoy the Ritz Kids Club while you relax and rejuvenate in the serene surroundings.

Diverse Dining Experiences

Savor a variety of cuisines, from Southern classics to Caribbean and Latin Fusion delights. Treat yourself to refreshing salads and smoothies at the spa café, and end your day with sunset views and cocktails at the Lobby Lounge.

Book now to experience luxury, leisure, and culinary delights at the Ritz-Carlton Orlando Grande Lakes.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.9

Excellent

333 reviews

Highlights

+Exceptional Service
+Beautiful Amenities

Could Improve

–Cleanliness Issues
–Housekeeping Frequency

Cleanliness8.0

Issues with housekeeping and room maintenance reported.

Service9.5

Staff were exceptionally friendly and helpful throughout the stay.

Location9.0

Good location, approximately 15 minutes from the airport.

Room Quality8.4

Rooms were comfortable, but some issues with housekeeping.

Amenities9.0

Amenities were described as superb; pleasing decorations and activities.

Value for Money8.9

Well worth the splurge for the quality experienced.

Food and Beverage9.0

Good quality food and service, though a personal preference for coffee was mentioned.

Overall Experience9.4

Overall a wonderful experience with memorable, positive moments.

Khalid

Solo Traveller · Aug 2026

Excellent in every way

Liked:Excellent in every way

Disliked:Excellent in every way

via Nuitee

473logang

Business · Aug 2026

Orlando Magic

Liked:While the Ritz-Carlton Orlando mah not be the newest Ritz, the renovated rooms feel fresh and well done. The updates do a great job of modernizing the space while keeping the classic Ritz feel. What really stands out, though, is the service. The team is friendly, attentive, and genuinely makes you feel welcome from the moment you arrive. It’s a great reminder of why the Ritz-Carlton brand has such a strong reputation. I’d happily stay here again.

via tripadvisor

Meadowcroft107

Family · Jul 2026

Initially positive and then downhill quickly - Very poor

Liked:Regular visitors to Orlando, usually staying at the Grand Floridian but decided to give the Ritz Carlton a try for 14 nights. Initial check-in experience - for my wife and daughters as I travel later to join them - was positive as a small issue needed resolving, and was by two very helpful ladies on the front desk. Experience since has been incredibly poor as 5pm and still not got a room and fobbed off in a very dismissive and arrogant way. Early experience is far from five star and expected much better from a chain like the Ritz Carlton. If hotel management read this, you should be ashamed to treat a mother and her daughters that way.

via tripadvisor

DebbieB867

Couples · Jul 2026

NEVER STAY HERE EVER

Liked:This is the worst hotel I’ve ever been to the rooms are absolutely disgusting. We paid to have a guaranteed Lakeview room at 12 o’clock. We showed up at the hotel at 1 PM to be told. It would be three hours till our room was ready. I had to find the reservation to show them that we had paid for 12 o’clock and then they had the nerve to put us in a sub bar room with no view and then moved us to a room that was disgustingly filthy dirty so we are sitting in the lobby right now. We’ve already been moved to two rooms while all of these people have lied to us and we still don’t have a room. By the way, this hotel does not deserve to be called a Ritz Carlton and I have no idea how they got that distinction.

via tripadvisor

Location

How to Find Us

4012 Central Florida Parkway

Orlando · us

+1 407-206-2400

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note pets 25 lbs or more cannot be accommodated. Please note only 1 pet per room can be accommodated. The $55 per night resort fee includes: Enhanced high-speed guest room Internet Mountain bike rental at Grande Lakes Sports (two bikes, one hour/day/room) The Headwaters Waterslides at the JW Marriott AquaVenture 360 interactive waterpark (two guests per room) Shuttle transportation to Sea World, Walt Disney World, and Universal Orlando (24-hour advance reservations required, call x4005) Tennis court access for two guests (one hour per day, per room - tennis rackets & balls are included with court access) Pickleball court access for two guests (one hour per day, per room - pickleball paddles & balls are included with court access)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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